Prolase Laser Clinic

Customer service: ⁴⁄₅
Price : — /​per
This place is cheap but I’m getting laser hair removal from them for a year every 6weeks. Still not done yet.
Also every time nurses change they are different way to do so it’s really depends on nurse too.

This place is awesome,
Clean, friendly and amazing deals.
They sow times even call a week ahead to confirm/​remind you of your appointment again.
Can’t complain at all– a little wait time but since they do a professional job and the facility is clean I don’t mind.
I saw result of hair removal treatment after the first time. Now, after the second session even more.

I love my results for laser hair removal it’s been a year& half and I don’t have hair on my upper lip!

While I love these place and their deals are always great, I can’t say too much about their service. Every time I come they are at least a half an hour behind. I actually go through the time to make an appointment and they still run late. Very late. Again, the ladies who do the treatments are always nice and the price is awesome but I can’t take much more of the service.

Both me and my wife have been visiting Azniv for the past year with truly amazing results. Not only she cleans and nourishes the skin that started to look old and wrinkled, she improved the tone and helped us get rid of some of the most annoying sun spots and acne. Azniv is a true professional in what she does. I would highly recommend her to anyone.

I have been a client of Prolase since 2013.
I will be writing about my laser hair removal treatment of my entire bikini AND my experience with Juvaderm lip injections.
Plain and simple my laser hair removal treatments have always been a FABULOUS experience. From the cleanliness of the office to the professionalism of each RN. I wish I could name them all but unfortunately I never specifically requested anyone by name because ever experience was great. The only comment I would have is not everyone outlines the bikini area with chalk (?) so I feel some people get more of the surface area than others.
My juvaderm experience: NIGHT and DAY. My first injection was 02 – 01. A full juvaderm syringe cost $ 450 for 1ml. The Nurse practitioner (NP) or Physicians Assistant (PA) not sure… at the time really made me nervous. Unfortunately the first injection it felt as if she was «fishing» and really not cautious with the insertion of the needle. I bruised and swelled instantly. They do forewarn you this is a potential hazard HOWEVER I’ve had multiple friends get juvaderm lip injections and only had dot size bruising where the needle was inserted. I knew she must’ve blown a vein. Then she had the audacity to say «oh you’re a bruiser» in my head I thought «you’re not very skilled in this area».
I waited almost a whole month to come back after much convincing from GFs. They were like you did pay almost $ 500 go back for the rest of your syringe. I had approximately .55ml left. So I called and they scheduled me with Anna Micklea PA-​C. The lady on the phone raved about her but I was still hesitant due to my prior experience.
It was a completely different experience on 02 – 24 from the moment I walked in the room. She explained her technique, assessed my lips with me, answered my questions, eased my concerns. She had true professionalism… And guess what no bruising right away… No fishing. Her technique was awesome! Prolase you are lucky to have such an amazing NP represent your company.
I went from never wanting to recommend Prolase for juvaderm to recommending it if Anna does it!

I’ve been coming to Prolase for almost 2 years. I must say I like coming to this place, I got my armpits lasered I’m very much pleased with the results since the hair is barely growing. There’s still some left that grows however, it’s very thin and little.
Now I’m coming from my bikini treatment I have 9 more sessions left, Im excited to see the results.
The only thing Prolase could improve is the time they waste on having their clients wait. I arrived at Prolase 10:46, the appointment was 11:20pm. I did not get seated until 11:34pm. This isn’t the first time they make me wait for more than 10 minutes. In all honesty, there’s no problem in waiting but if a client arrives 20 minutes early you’d think a clinic would prioritize, make sure they get seated perhaps 5 minutes prior to the appointment time. This Places does get busy which is understandable. I’d give it 3 stars giving the service recovery provided at the end.

Ive been to many laser places, but no improvement. I still ended up getting the same amount of hair. So by far I’ve been to prolase 3 times and Yesenia has been my nurse she’s a sweetheart very nice and knows what she’s doing. Totally seeing results.

I cannot rave enough about Seda! She is seriously the best nurse. For a while I was so scared to start lasering my legs, but when she finally convinced me I was so happy! She just knows how to make the situation easier, less painful, and overall comforting. Not to mention she has a wonderful personality and she is very loyal. Thank you Seda for everything you do! You’re the only reason I probably would never go to another laser clinic!

This place is very inexpensive, less pretentious than some of the competitors. I’ve had many nurses since starting my services 2 years ago but Hedieh is far one of the better honest nurses.

I LOVE THIS PLACE. My legs cannot be any smoother and the pain is not an issue. Their prices are very affordable I drive all the way from Santa Clarita to see them. Wonderful doctor, professional management, and really great staff. Thank you Prolase, you are so worth it. My skin is in good hands!”

2.5 stars but ill round up
So heres my update for this place… Ive been meaning to write it for awhile… Unfortunately its not that much better than my first experience.
Shortly after my Unilocal review I received a call from the owner’s wife and she tried her very bet to rectify the situation by offering me a couple of free services. I took her up on the offer and went back a couple times and was glad that i didnt have to wait 50 minutes to see a nurse and this time around the nurses were nice.
Just a few things i didnt appreciate allthough ill mention one thing here because it really rubbed me the wrong way. The PA that works there is apparently male, and i was not aware. so when the nurse took me in the room and before my treatment started i was told of course the PA would have to come in to clear me… I was wearing a sweater so i took it off (for ¾ arms hair removal) thankfully i had a spaghetti strap top under. And the PA came in the room and i felt a bit uncomfortable. I kinda sat there with my arms folded and couldnt wait until he was out of the room. I just felt a bit uneasy and i wish i had been told that the PA was a man so i wouldve waited to take off my sweater.
Anywhoo the nurse on my first visit back was Arsine i believe… she was very nice, she did however rub the (i believe it was) cortizone cream all over my arms and i had to wipe it all off before i could put my sweater back on. Nurse on my second visit was nice as well although she missed a few spots.
Anyways i do appreciate Angela trying to salvage the situation by offering me free services and trying very hard to make my experience with Prolase better than the first time i was there although i wont be going back here anymore.

Love this place. Been their customer since 2012 at their previous location.
Nurse Seda is amazing! The girls at reception are very nice and professional. The prices are reasonable + they have monthly specials. The procedure rooms are spacious, bright and clean. The results after laser hair removal are awesome!

Reading all the «5 star» reviews about this place and recommended by one of my good friend, I thought why not! Parking no problem, lobby nice and clean, & front desk I have no comments. But damn didn’t expect this to happened?
It takes 45mins to 1 hr WAIT time just FOR A SHOT OF VIT B12? Is this how you welcome new client/​patient/​customer? Really? I would expect this «waiting» experience to some ghetto clinic! I really thought this clinic will be my new spot for lazer/​filler/​vitb12, however, this experience will be a lesson and learn for me.
What a waste of time on my only day off!

I received a laser hair removal treatment from Helen. Helen was exceptionally efficient, and ensured my visit was quick and enjoyable.
Initially I was a bit apprehensive of the possibility of pain, but Helen ensured the strength of the laser was appropriate for my skin, and the treatment ended up being painless. Helen walked me through the whole process, and made me aware of aftercare instructions and necessary follow up treatments.
I was completely comfortable and extremely satisfied with Helen’s service. I absolutely recommend Prolase, and more specifically, Helen, for your laser hair removal needs.

The BEST
I have been going to Prolase for the past year but my last visit with the technician (RN) CHARM was the BEST! She was very diligent and through throughout the entire process. I truly appreciated that she took her time to explain everything to be (i.e. How to maintain my treatment as well as recommending other services) and ensured that I was comfortable & pain free. I already loved Prolase facilities and overall service but this last visit with Charm was simply the BEST

Just came in for juvederm lip fillers from the beautiful Ramak. She’s very sweet, informative and gentle. Love the outcome. Can’t wait to go back in a few months for touch ups. Office is very clean and staffs are very nice. Will definitely be scheduling some more appts for laser hair removal soon.

Wow I love this location! Night & day between the Tarzana location and totally worth the drive! Pauline at the front desk was so sweet and helpful!
I had a touch up on a birthmark removal with Anne? She was informative, gentle, and efficient. She made the process so easy!
Unfortunately, I don’t remember who preformed my laser treatments but she dealt with me being a baby for 15 minutes so she deserves some kind of medal for dealing with my nonsense lol
My mom got her lips done and fillers with Ramak and she did such an amazing job. My mom looks 20 years younger! And it was so affordable! My mom got a quote for double at another place.
Thank you to the wonderful staff that made our visit such a wonderful visit!
Also thanks to Tony for resolving my issues with Tarzana and being accommodating! It truly demonstrates the amount of care the owner has for the success of this facility.

I’ve been going to Prolase for laser hair removal for a few years and finally started to address other areas and thought I’d share my experience.
The prices are VERY affordable and they always have specials and deals. It’s even cheaper if you purchase a package. My bikini area has NEVER felt so smooth! NO MORE RAZOR BUMPS!!! After 4 treatments, my facial hair barely grows in and when it does, the hairs just fall out when I try to pluck them. I figure I’ll have to go 3 times a year for maintenance.
Recently, I was introduced to Gabby and she is amazing. She is knowledgeable and has a sweet disposition. She has a special way of putting you at ease even when she’s handling your no, no bits. :) She’s great at explaining the process and addressing any concerns you may have prior to beginning the procedure.
If you’re a person of color, don’t worry! Gabby knows just the right laser setting for use on African American, black or dark skin so as not to burn you or cause skin discoloration.
What are you waiting for? Stop reading this review and call Gabby today! Your man will thank you!

The has been a huge change in my Prolase experience! I need to update everyone! As you know last time I did not have the greatest experience with my Dr. Numb product purchase. Refer to my previous review for details.
Anyhow, I felt very much unhappy with the numbing cream as I felt the effectiveness of the cream was compromised by the broken seal at the bottom of the tube. Also because I was not advised properly on how to store the cream to keep it most optimal. I shared my thoughts in my review. Guess what! Shortly after, the owner reached out to me to acknowledge and apologize. She understood what my frustrastion was about. That it wasn’t about getting a refund but more about having a defective tube that cause me painful sessions. She offered a complimentary tube for me to try again. She also made some recommendations on alternative options that contain higher numbing effect.
I arrived at Prolase yesterday and called the owner to follow up for the numbing cream. She wasn’t available but Tony at the Glendale Prolase graciously helped me with my complimentary tube! I was so thankful and relieved that I was able to try the numb cream again!
My sessions with Gaby continues to be amazing as ever! She is the most careful nurse anyone can ask for! She asks if I am comfortable and what my pain level is each time. She is patient and informative. I love that she helps with the laser stings by applying a cold cloth after each zap. I LOVE HER! I only schedule with Gaby!
My experience has definitely turned around for the best. I hope that it continues at this rate for the rest of my sessions!
My suggestion to everyone is that if you ever have any concerns or issues with your sessions, its effectiveness or with the numbing cream, make sure you ask them. If any of the front desk people are not helpful and cannot resolve your concerns, ask for Tony or the manager on duty! Make sure you let them know. They are willing to cooperate and listen!