Prime Time Auto Leasing

Let me start off by saying that if I could give this place zero stars I would. My brokers name was Khalil, I was looking to buy an is 200 fsport fully loaded he assured me that he could get me the car for the price of 320/​monthly and 1500 down, for a good week he assured me he can get me the car, and then when it came time to get it he started telling me that there’s no way he can have the is 200 fsport fully loaded for that price? Like if you’re not sure of it don’t sit here wasting my time. Then he tried to convince me to take the car with 1000 miles??? And tried to claim that it was brand new??? I wasn’t born yesterday… At the end I got an actual new is 200 fully loaded, he told me he would be able to give it to me by the end of the night and I didn’t receive it until later on the next day because he had a «family emergency» whatever I understood things happen. When I received my car finally there were scratches all over the back, I texted him and made sure he was aware of the problem and he apologized for it and told me he would give me free tints for the inconvenience. I have been trying to get a hold of him for a month now. First he lagged making my appointment now he is telling me that he can’t get the free tints and that he’ll give me a coupon? Like I don’t need a coupon, be a man of your word and don’t just say shit without knowing for sure. This was the absolute worst customer service ever. You could never get a hold of the guy, he was not professional what so ever and did not make the process any easier with his annoying attitude towards all the problems he caused. Save yourself the headache and just find a different broker because he clearly has no idea what he is doing.

Don’t waste your time! Used Mike back in 2014 for my Lexus GS 350, and he was all promises that never came through. First off, I live in San Diego and he offered to drive my car down to me from the LA area. Too bad he brought my car to me with 400 miles extra on it than what it was supposed to have, filthy on the inside, without an outside wash and an EMPTY TANK. Okay no big deal. Forgave him for it, was just too excited to get my car. He signed me up for a 24 month lease because he said «the deals are better» and ASSURED ME I could extend an additional year once the lease was up. Just got contacted by Lexus and they told me that’s NOT true. I was hoping to extend by an additional yr before buying out. Long story short, don’t trust this guy. And to all my SAN DIEGO peeps– find yourself a different broker because Mike just ain’t getting it done.

The BEST place to go when looking to buy or lease a car! Such a nice group, great vibes, and fast work. I have no doubt that they wont get you exactly what you want! Highly recommended!

I’m a first time leaser with bad credit. They still got me a good deal after going to some other guys who were getting to screw me. Prime Time Auto had all my paperwork and got the car in my possession by like the next day. Very fast service, very reliable. Definitely recommend them to anyone looking to lease.

Thank you so much to Arbi from Prime Time Auto! We got the best deal in town with the best service.

Arbi was very patient and provided great service and rates. He was able to get my car tinted and had everything on time. So if you are looking for a next new car or two this is your man!

Arbi came through with an incredible deal and beat everyone else out there. Make sure to give him a call and let him know what you want. He’ll take care of your car buying needs. ¹⁰⁄₁₀ would use his service again.

So happy that my fiancé found Arbi Nazaryan to help with our most recent car lease! Arbi did an amazing job at getting us the exact car we wanted, at the BEST deal in town. Speedy and professional customer service, very friendly staff, and conveniently located office in Glendale. I will definitely recommend Arbi to all my friends and family. Thanks so much Arbi!

After using another leasing agent for 10 years, I was referred to Arbi & Prime Time Auto through a friend. I wanted a specific car in a specific price range and everyone told me it was impossible to get. But after only 2 days Arbi got me the car I wanted with the price I wanted! I couldn’t believe the price he offered me. Thank you Arbi, I couldn’t be happier with your service, the car, and the price.

I highly recommend going to prime time auto group for all your car needs! Arbi is the one I worked with and he will get you the car you want and the price you want! He’s easy to work with and has an awesome personality! They also have the best lease specials on any car you could want and got me hooked up! I’m going to send anyone I know to him since he’s that good!

Horrible Horrible HORRIBLE!!! I went through MIKE, and from day one he made me promises about how I’m approved everything is set, the car is ready etc etc. He had me come meet him at his office to drop off the check of 1K for the taxes and licensing on the car, he told me to pick up the car at the dealership. I went to the dealership and the salesman said «nothing has been approved yet, you can’t take any car» after contacting him numerous times he told me for 4 days in a row the car will be ready but still never came through with his promise. Every time i try to contact him to get my $ back he won’t answer any of my calls, but the moment I use someone Else’s phone he picks up and makes up a story about. WARNING DO NOT TRUST!!! I’m still trying to get my money back!

Walk away while you still can! I came to Mike, whom I’ve known since high school, becase I was interested in getting a new car. First call everything sound amazing I just needed to fill out an application and he said he would get me the car I wanted by the end of the week. That’s pretty much as good as it got, it was down hill from there. After that I couldnt reach him for a month, I had no idea what was happening. I would call, leave voicemail, texts, he would never respond. Finally I get a respond saying he was working on getting me a good deal (at least keep me updated so I know what to expect). I was very specific on what car I wanted, color, budget, interior, all of which he was aware of. Finally after a month and a half he gives me a call, says he found the car I want in my price range. GREAT! Lets go get it, he says actually we bring the car to you. We make an appointment for the next day to get it dropped off at my house in the morning. I was very vocal about letting him know I had work at 6pm, so it had to be done in the morning. And guess what! Of course he was late, I waited all morning and he had to drop it off at my job. Whatever! He worked with it and I appreciated it, but at this time it was already dark. He came I signed the contract in a rush, because I had to get back to work. Get in the car, and guess what it doesn’t have the screen I specially asked for and he says «I tried Anna, they simply dont make the screen without navigation» (Wtf, maybe thats so. ethi g you should’ve mentioned before they released the car to me and you dropped it off) But fine, I’ll deal with it at least I got the car in my price range. Expect when I got my first bill, ITS MORE EXPENSIVE THAN I AGREED TO. What does Mike have to say for it, that its the dealerships fault. I hired a broker to do all that for me, you should’ve looked through everything and made sure it wa all good. So how did he fix the problem? He gave me a check that would refund all the extra that I am paying for, now this was all 5 months into by lease (5 months of me trying to get a hold of him). And guess what… the bank didnt accept the check