Planned Parenthood Arizona Glendale Health Center

Honestly they’re serious rude for no apparent reason at all. You ladies really need to get over yourselves and be more supportive to your clients. It’s NOT easy/​safe walking into your clinic these days. So ridiculous!

Clearly, the other ratings here are from Anti– Planned Parenthood people trying to discourage people from visiting this site. How sad. Wonderful experience all around. Kind, caring and compassionate all the way around. Would recommend to anyone needing woman’s healthcare. Do not hesitate one moment.

Horrible experience at this clinic and even the call center. I called to set up a appointment with them and the girl on the line was extremely rude and not helpful. (I considered going else where but at the time it worked with my schedule) I arrived at my appt that she set up only to find out that the appointment she told me she was scheduling wasn’t schedule. I was scheduled for a new patient and had to come back for a follow up. How come you forget to leave that out when you’re scheduling an appt? I had to take time off of work for that appointment. At my appointment nothing was explained to me and once the doctor came into the room she started to asked me questions and I had to tell her I had no clue what she was talking about. She then proceeded to ask me what did you talk to the nurse about in the room and I said nothing she was just asking my past history. She then apologized and told me she should have explained all this to me. That should have been my cue to leave but I had already paid. I left there upset but still went back for my follow up appointment. I was told after this appointment I could schedule another follow up in 2 weeks on the weekend. Now I am trying to call to schedule that and low and behold they DONT DO WEEKEND APPOINTMENTS for the services I need. Imagine that and not only that they scheduled me for appointment ALL ON THEIR OWN. NEVER EVEN TOLD ME ABOUT UNTIL I CALLED TO SCHEDULE AN APPOINTMENT. The girl who I spoke with told me she never told they could do a weekend appointment she says she said… I said we could call and ask. Are you kidding me. Then I ask for a manager who was SOOOO RUDE and I think thats even an understatement. She didn’t care at all that her staff is rude (because she is the same way) and not only that she said I dont who told you that but thats not correct. Wouldn’t do ANYTHING to accomomdate me the patient. I WILL NEVER GO BACK HERE AGAIN. WORST CUSTOMER SERVICE & STAFF EVER… NOW I SEE WHY PLANNED PARENTHOOD IS ALL IN THE MEDIA. STAY AWAY FROM THEM!!!

I would NOT recommend this location for any woman looking for decent care. My most recent experience at the Glendale location is prime example for this conclusion. Upon arriving for a scheduled appointment, I signed in ten minutes early and proceeded to wait… And wait I did! After sitting for 45 minutes after my appointment time I approached the front desk. I inquired about my wait time and was told curtly that they had «double booked» all of their appointments and that they were «understaffed». Wondering why I had then even bothered to make an appointment I asked how much longer would my wait time be. I had budgeted my time to allow roughly one and one half hours for the appointment thinking this would afford me enough time to be at another engagement within two hours. Well, needless to say, after waiting another 15 minutes, it was clear that I would never make my other appointment if I were to wait any longer. I asked the front desk person one more time about the wait upon which she told me that I was «next in line» but couldn’t offer me any definite time frame. I asked why I had bothered to make a time to come in as it seemed they couldn’t see me any time soon. I was answered very rudely and told that waiting over an hour was customary. Ok, here are the issues I see with this:
With the newly imposed Obamacare, I opted for Planned parenthood as an affordable avenue for birth control. My mistake as I thought that the establishment actaully cared about me as a woman and my responsibility to prevent pregnancy, it clearly does not. How can they when they cant even respect my time as a working adult taking the day off to get several errands done? Very poor service and lack of caring for the patient. Too bad for those of us who cant afford alternative care I guess this is the way we must accept to be treated. What a pity…

WORST CLINIC EVER!!! The staff here is very rude and very unprofessional ! The facility smells as if someone mopped with a dirty mop full of feces or some sort of stank. Staff really acts like is they know everything. Lady pricking my finger wasn’t even doing it right. I believe this place is really is really the worst clinic I have ever been 2! It’s a dump.

Incompetent, unsympathetic staff. Clinic overbooks patients and most– though not all –of the staff could care less about you, your situation, and your questions/​concerns. Nobody really cares to try and put your mind at ease– I’ve had a much better experience at a Planned Parenthood in a different state, so I cannot say that all locations are like this one. All in all has been a negative experience upon every visit

Treat their patients and staff like they are worthless. Actually encourage abortion as a birth control option. More money in the bank. I’m prochoice but anti planned parenthood. No human being should be treated as though they are below another. That’s how you can expect to be treated at this clinic. They don’t allow for any emotional support during the toughest decision a woman could ever make.

Do not come here! This place is packed full of people waiting to have an abortion and it’s really gross. They don’t take time to explain anything and they will not even let your boyfriend or husband in the ultrasound room if you want him there. You can definitely find help somewhere else where you are not treated like cattle!