Perfect Auto

Would NOT recommend this place for anything major. Tried to WAY overcharge me on labor, and did not actually fix the leaking oil system. Actually told me I did not have a problem with the intake manifold, and I DO — diagnosed by 2 other shops. Once I took my car to another reputable mechanic, they ended up having to replace the same part this shop supposedly replaced 1 week prior.

Stopped by here on a couple occasions. Once to fix/​inspect a slow leak, and later to do a quick tire swap and balance. These guys are honest, hard working gentlemen. Service was always exceptional.

The best part is I trust this shop, the owner is very honest and experienced and great prices.

I wouldn’t use Perfect Auto for all your auto needs. Perhaps for a wheel alignment or tire installation/​balance or minor and I mean MINOR repairs. You’re better off going to AUTO TRINITY the next block with Ed helping you with his comprehensive auto knowledge.
The nightmare began when I bought in my car last Spring when my water pump needed replacing. But unbeknownst to them with the Nissan Maxima you have to replace the timing chain and gasket at the same time. Also I noticed the mechanic looking online for repair how-to’s. Long story short, after multiple trips returning to this shop why the car was making noises and white smoke coming out from the engine. It seemed my timing chain broke and ruined two engine values. Their mechanic couldn’t figure out the problem so what did they do without my acknowledgment? They passed the buck to their other auto shop Why Pay More Auto Service. If I knew they couldn’t figure it out I would have got a tow truck and have the vehicle to my long term mechanic in Alhambra — Valley Auto Service or Auto Trinity in Glendale.
To close the story, a new used engine had to be installed since the timing chain and engine value repair was cost prohibitive. After finding one at a salvage yard the mechanics at Why Pay More Auto Service performed a lazy engine installation. Basic engine part replacement or swap is common sense from replacing the rear main seal, front/​rear value cover & gasket and swapping the sensors from my original engine. Now, I’m dealing with a leaky engine.

To do a four wheel alignment on a BMW car, a specialist plus a hunter system are needed. I did not know that until I did my research on internet.
I took my car here for this service at half price of the others for a 5 star quality service.

Once again I am nothing but IMPRESSED with the service I receive at Perfect Auto… GREAT SERVICE, FAST TURNAROUND TIMES, VERY REASONABLE PRICING… The owner never tries to sell me something I don’t need and he always takes the time to explain whatever may need to be done to my car… he always gets the job done right!!!

I took my car to 3 different mechanic shops to locate a problem my car was having but none were able to. My friend recommended this spot and I’m happy he did. Steve diagnosed my car and found that the transmission mount was not functioning properly. After replacing the transmission mount the vibration went away. Now my car drives smooth again. Gotta give this place 5 stars for their knowledge in the field, great customer service, and good rates.

Came here on a Tuesday afternoon after suffering a flat tire on the freeway the night before. Got new tires then headed over this way after reading so many positive Unilocal reviews. They were not wrong! I was greeted with friendly professional prompt service. If I lived in this area I would definitely come to these guys whenever I needed alignment services. Highly recommend!

I don’t know the last time I took my car to a none dealer to repair alignment and brakes. These guys did an Amazing job at half the price and are very honest. They did alignment, brakes, tire change for half the cost of my dealership. Before you go anywhere else check these guys out and make sure to ask for D.

I took my car to perfect auto and spent almost $ 1000.00. The job was to repair, replace front bushings and do a 4 wheel alinement. I had the front end alignment at another shop, the completion report showed it was within VW guide lines, but they could not do the rear stating the car needed shims. I called Perfect auto based on a referral. I told the owner that the rear alignment needed shims in order to get it within the specs. He said no problem. I then had my car towed & delivered there by AAA. When i picked up the car I was not given a print out of the front and rear alignment, I trusted the guy paid and left on the way home the car was pulling to the right. I was not able to immediately return so I called and was told just bring it back we will fix it. I did bring it back within a few days I waited this time, they put the car on the rack and said it was way out of spec both front and rear! they never placed the shims 30 miniutes later they said okay its finished. This time i asked for the report when they handed me the report it show that it three of the four wheels were out of spec, they told me that thats the best that they could due. The car after having them work on it was not as good as when I had taking it to them, on the first report from another company and then there report. They said no to a refund or discount for the amount that I paid. I would not refer any one, or ever go back with a car problem to this company.

Our Ford Explorer needed new tires the day before Thanksgiving. It wasn’t a surprise. I just kept putting it off. Several calls to various tire stores resulted in widely different price quotes. We accepted the lowest and made an appointment, but when we arrived the quote suddenly changed and was now $ 30 higher.
We found Steve (Perfect Auto) through Unilocal.My call caught him at a busy moment but he promised to phone back and he did about 15 minutes later. His price quote was very competitive and included alignment of all 4 wheels. I dropped the car off with him at 10:00 am. There were five cars ahead of me, but I still picked up my car less than three hours later. .. and Steve stuck to the price he gave me over the phone.

These guys are awesome! Steve, the manager in the mechanic bay, was a miracle to a devastating situation my friends from San Jose were experiencing.
The evening prior we were all out having dinner after I got outta work. On our way home from Beverly Hills, their rental car, which was following me, hit some foliage on the 134 freeway. The impact bent the circular frame on the rim of the driver’s side front-​wheel.
Due to the constraints of a rental contract, our options were limited the next morning. I was forwarded to the shop by some neighbors, and was not disappointed in the slightest. The rim, tire, hubcap and alignment were all replaced and serviced within two hours! Amazing!

Was here for and alignment, Steve and hes two work buddies in there really put-​in Good work i was really thankful for there good and excellent work they put on my car… A really good place for all your mechanical needs

Took my car in a few weeks ago on a Sunday to get some repairs done. They were quick and explained to me exactly what needed to be done without ripping me off. I love the fact that it’s right across from the mall where I was able to do some shopping while they worked on my car. Will definitely use this place again!

I took my BMW for an alignment and first of all excellent customer service form Steve and his son. They took me in, took care of the car, and now my car is driving like brand new! I love this place, it’s clean, and they have excellent prices. I recommend this place to everyone who has a car problem. Thank you Steve and his team! Definitely coming back!

Let me start by saying, I was a BMW technician for a while so I am pretty particular on who touches my car. I needed an alignment and some tires mounted. I called over a dozen places to get prices and to see how their customer service was. I talked to Steve on the phone and he was nice and straight up. I drove down to the shop and they pulled me right in and took care of everything. My alignment values are spot on and the car is driving like a dream. Steve and his son were super nice not to mention they are priced very well. Looking around you may think the shop is small and old but this place is far from out dated.
I saw someones complaint about service and time here but my experience was totally different. Coming from someone who used to do this for a living, if you need to rotate your tires just youtube how to do it and knock it out. If your paying someone to work on your car, let them do it and bring a book. There is never a guarantee that things will go exactly as planed. In fact, there is a better chance that they wont.
This is my new spot for getting things done that I cant do on my own and thats saying a lot.

Perfect service my car had coil-​over and camber kits adjustment this kind job it’s hard and take long time to alignment but this place they adjust it very nice and good service

Amazing service! Vincent and Sam were very friendly and able to help both my friend and I. We had an emergency and they helped and did a wonderful job.
Thank you!!!

Pep Boys quoted us almost $ 200 for the labor alone, so we called around and the owner told us he would give us a flat rate of $ 90, labor only. Since we were saving a substantial amount of money, we went with Perfect Auto.
The owner did a good job fixing my car, but I’m giving two stars because after we tried to pay with credit card, he suddenly changed his tune and told us the labor would cost $ 100 and the $ 90 had been a cash only quote. We were pretty incensed because we wasted 30 minutes driving around looking for an ATM and because the owner had not been upfront. If he had said $ 90 cash only on the phone in the first place, we wouldn’t have felt so used.

I usually don’t write reviews but this place definitely deserves this. They have absolutely no knowledge about car alignments. They tried to align my car for over 30 minutes and couldn’t get it right. They randomly turned a bolt one way and watched the numbers on the screen then turned it the other way and watched the numbers change as they tried to dial in the car. After failing, he tried to tell me that my car was not adjustable and that something is broken in the suspension. I took my car and made an appointment at WestEnd Alignment. They not only gave me a perfect alignment but also pointed out that Perfect Auto had stripped the adjustment bolts in the rear.
If you want to get your car aligned, please do yourself a favor and take it elsewhere.