Olive Tree Apartments

Stacey is my favorite rep. She is always very polite and a very strong communicator I would recommend if you have support questions to request her. Not to take away from anyone else but if you have ever had to deal with negative apt staff you get it.

My wife and I lived here for 9 months, recently moved out. There was a shooting in the northeast parking lot of the property, a man was killed. There was another murder previously, an underage female killed a man s&m gone bad, and another shooting at the apartments on Peoria before the Walgreens. When we moved in the office manager seemed nice, that rapidly changes once you sign the lease. I received all kinds of ill info from a lady named Jessica, the only decent help was from an employee named Cody. The issues I had: I had scheduled auto pay through their website, they’re poorly coordinated, they posted a note of failure of payment, when I went down to the office to make sure it was a mistake on their end, there was no apology, and hardly an explanation, I requested a letter in writing that stated it was their mistake and wouldn’t affect my credit, I ended up opting out of the auto pay and did the cashiers checks instead, they weren’t compliant with my request. The noise levels are not terrible. We rarely found any roaches (maybe twice in a 9 month period). The A/​C vents constantly leak water. In general the attitude of their front office is that of doing tenants a favor, not of a business, I pay for a service and I get it. To be fair the property is somewhat managed ok, the laundry area is often found dirty, their gym is ok, it’s an extra 25 dollars for the key, it’s only ok, the machines need maintenance. If you’re truly looking into this place, do some research ahead of time, it’s really not that safe, when something goes wrong at your apartment it’ll take a while to have looked at. Make sure you see the apartment ahead of time, before you sign a lease, their willing to show the models but not the actual thing. They have a referral reward it’s supposed to be $ 200, they make it official you sign a paper and give them your social, they don’t follow up on it. Overall they aren’t a pleasant company to do business with.
I have very few positive things to say about this place.

Awful! My roommate and I had our unit broken into. And once we went month to month the rent was raised every month. Once we moved out the office tried to charge us for the carpet that was stained and trashed before we moved in. Never move here. It’s not worth the turmoil they will cause you.

Toxic black mold. Stray cats. No one has their dog on a leash. No one picks up their dog’s shit. Noise ordinance is a joke. Laundry room is disgustingly dirty all the time. Most of the gates are locked ²⁴⁄₇ even though anyone with a truck or motorcycle can just drive over the grass and right into the parking lot anyway. Neighbors are mostly hoarders, meth and crackheads, and loud alcoholics. No one baby sits or watches their kids; For example, I once found a toddler crying at the playground and her parents were watching TV in their apt 4 BUILDINGS AWAY! (I called CPS and reported neglect.) Maintenance can’t even caulk a tub/​shower correctly, and I had to explain to the idiot how to fix my toilet cos he couldn’t figure it out! I’ve had cockroaches twice and bedbugs once thanks to neighbors in my building, who despite all this, never get evicted. Drive bys have happened many times and the cops are here at least once a week. Caught the nighttime security guard asleep on the job at a picnic table numerous times. On top of all this, you’ll start paying rent about $ 400 a month for a one bedroom but they’ll raise the rates so much so fast, that you’ll be paying $ 700 in less than 4 years. They wouldn’t even negotiate the rent with me, despite the fact that my apt is clean, I’ve never had the cops/​security called on me, I pay my rent at least 3 days EARLY, and money was tight because I was in graduate school. They didn’t care.

This place was awful. The last few months we dealt with termites in the walls. The complex did not treat it as something urgent. We had issues with bugs the whole time we were there and we are very clean people. There were spiders and ants. They were only ever found in the bedroom though which made no sense because we never would bring food back there. When we first found bugs and reported it. They said they would put us on the exterminator list but they never did until the termites turned up. There is wall damage that looks like it was sealed with cheap material, which I am thinking the termites were a preexisting issue. The «wood floor» is linoleum. It rips and tears so easily its as if they are asking you to cause damage to it. We accidentally bumped the coffee table and we lift it up and see the floor had torn up. The kitchen drawers would always fall out, they said they would fix that as well and never did. I would say its a better place for a single college student because there is definitely not enough space for a couple in just the one bed room. They charged so much for using the washed and dryer that we would have to do our laundry at my fiancées mothers house. The community was awful too. I swear there are meth heads all over that place. Just genuinely scary people. The people who lived above us walked heavily all the time, we could hear their bed rocking, you could hear everything. Another thing about the people is there are a lot of violent people there. You can hear arguments outside all the time. The police, or firemen, or ambulances were there all the time. The second month we were there a young girl murdered an old man. It was just not a good experience. If you don’t mind living in the ghetto then go ahead and live there. If you have some standards I would not live here ever again.

It is what it is, but it isn’t all that. Probably one of the better looking properties in the Glendale area and by that I mean it doesn’t look like an old motel turned into an apartment complex.
The office staff is pretty friendly but they can take their time tending to you. Kinda turns me off and I’m glad they offer month to month leasing because lately things have become a little sketchy after hours. Which brings me to the security. These so called guards are worthless and scared of their own shadows.
Things I’m pretty grateful for are the two laundry rooms (working ac inside would be nice), workout center, media/​computer room (working computers with updated systems please…), two pools and jacuzzis, tennis courts, basketball court, lots of parking (better handicap parking and ramps would work as well), convenient office hours and a working maintenance crew.
I’m pretty sure there is much more I could include, but I have to remember every community has it’s good as well as it’s bad. I’m just happy to have a place to live.

This apartment complex is pretty bad. They have ants all over outside and we had ants inside when we first moved in. The pest control they have come on Friday is a joke. The cockroaches are the size of a small child’s hand. I’ve had swarms of bees on my back balcony three times in a year even though we have had them removed. There is this horrible black mold /​dust that gets on everything no matter how many times you clean. Everything is chipped, the paper on the cabinets is peeling, the outlets don’t work and both sinks leak horribly. Never got anything fixed after they said they would do so. They also upped the rent even though this place isn’t worth $ 498 a month, probably not even worth $ 350 besides the fact it’s right next to the college.
The other tenants are horribly noisy till 2am, leave trash and dog poop everywhere and pee in the pool. I’ve seen my next door neighbors evicted four times and upstairs neighbors three times because every one of them so far has been so loud someone always ends up calling the police. During the cooler months you can here a lot of gun shots and police cars at night which is unnerving. Cars get vandalized sometimes and there are little jerk skater kids in the parking lot trying to break into people’s cars that the office has never done anything about.
The only reason I didn’t give this place a one star is that one of the office employees, Cody, has always been really sweet and as helpful as he can be. And I’m sure it could be a little worse… Maybe…

This complex is the worst. It is cockroach infested. I have been robbed, had my catalytic converter cut off my truck, toxic black mold… moved to three different units in a single year. They have been through four «security guard» companies and three property managers with in that time frame. Stray cats pee all over your patio furniture… they charge you 25 dollars PLUS $ 10 a day that you are late on rent (no grace period)… they are the worst complex I’ve ever been to lived at. I’m sure ill soon see them in court because they think they can charge you ILLEGALLY for stuff they make up. The only good part about is ¼ of the tenants are awesome people and neighbors. Oh, drive bys in the parking lot are a regular thing, as well as atleast hearing random gunshots once a week. Cops are here everyday. This is worse than the ghetto. Adam, one of the managers is an idiot and lies. He is so unqualified its ridiculous.