New Glendale Massage

I don’t know what happened to this place– I used to love coming here and have come here often –But after my recent experience — if they are going to charge $ 45 for a private room I will take my business elsewhere — it was nothing short of good or relaxing– therapist answered phone call after phone call in her earpiece and left the room several times leaving me bare-​assed on table with door ajar– none of that figured into my «hour» –really? if it was a $ 25 public room massage, maybe acceptable –but do not pay above that for the façade of any privacy or serenity in a private room — very unprofessional — never again will I come here!

This was a great $ 40 massage!!! She really worked on my problem areas and you even get the hot stones at the end! Nice touch :) I love to try new places (especially local) and this one of the best around– service and quality! I will be back!

This place lost my business today. I’m a good regular customer, almost weekly and tip generously for what are barely average massages. Each visit, I would stamp my little card, eagerly awaiting my free massage once I got to 10 stamps. I went for my massage today, went to the reception desk to settle up and she tells me it is only for foot massages and I have to pay the difference! That does it for me, how silly of them to behave like this and lose a customer. Plenty other average massages on Foothill Blvd. Good luck New Glendale Massage. If you want me back, offer me a free one!

few years ago I would go to this place for my monthly regular massages. Until 2 years ago I had to leave due to poor costumer service.
last week I thought to give them another chance. First of all very bad customer service, second of all the masus was hesitating to use any kind of lotion, I mentioned it to her then she continued with a tiny bit of cream, so I thought to myself if I left now I would not be wasting my money there.
If you are going to relax and enjoy your hour, you are in a very wrong place.

Jesus Christ, what happens to old glendale massage this new management sucks. I left out my msg half way out. They use to be really good when owner was working there. 1. Bad attitude. 2. They talk loud and that’s rude. 3. not a good massage. 4. Front desk girl is just terrible they charge me for a service that I never got. 5. She was texting while massaging me. All I know Alin is the best in the group. That’s all. Never in my life gonna go back there. Was a nightmare today. Is there any place in foothill blvd that I can go and have a relaxing massage this business gonna go down soon.

This place made a very good first impression back in the day but the magic did not last long. I’ve gone back a few times over the past couple of years thinking to give them one more chance but no more. Seems like every time I go in I end up with the front desk lady/​masseuse who sees nothing wrong with answering the phone several times (not just once or twice — not that that’s ok!!) scheduling for the next clients while she is massaging me. Wtf? She didn’t even step out of the room. Just took the phone call and started blabbing away with me laying there. The first two times (same visits) I didn’t say anything since I was really sore and my favorite place had a long wait. But after the third time I told her «that’s too much, come on» she seemed surprised??? Really ??? I doubt they are professionals. I know a business has to look out for its bottomline but come on! You have to take care of your customers too! Can’t tell me you can’t afford to get someone to answer the damn phones! So freaking cheap!!!

All I can say is that I’ve had a lot of massages all over the world. And there is something about this one that better than almost any massage I’ve ever had. There is one therapist in particular with the magic touch — but I won’t name names!

These people are so nice and accommodating, great price and great service. I’ve had probably 20+ massages here and they are always professional and skilled at there craft. I love this place.

Professional and courteous service. No matter who I see here, they have always given me the utmost care. They make sure to ask if you like the amount of pressure they’re using and pay attention to any problem areas if you tell them to. Friendly staff. I’ve been to other places locally that don’t hire quality staff. The staff here has been well trained.

First time here for foot massage, no customer in the shop except me, the massager, wear deep V top, didn’t greet me, water too hot for soak, so so massage, gave her $ 5 tip and no thank you, stay away!

Not happy. Something very peculiar is going on here. They turned away both of us and the place was empty. Perhaps the rumors are true about nefarious activities are going on. Beware!!!

If I could give them 0 stars I would. I felt like they were trying to dislocate my shoulders. They did not MASSAGE my shoulders. It felt like they were just stroking my skin. I left more tense than I had entered. I left a $ 5 tip because I didnt think she deserved more (At other places, I’m very generous with my tips). She chased me out into the parking lot asking for more. DO NOT TAKE YOUR CHANCES.

I haven’t been here in a year and it is amazing what difference a year makes. I went for a 60 min body massage yesterday and the girl who massaged me must have not been doing this for a while because
1. her techniques and length of massage were different between my left vs right side of the body.
2. she did not correctly hit the right acupressure on more than few times to be an accident.
3. she was hitting my spine during the massage. this is a BIG no no. Thanks to her, I have an ache in that exact spot on the spine.
I’ve been getting these type of massages for 10 years now in both America and Asia so I know when they are not doing it right. And this definitely felt wrong. But oh well, maybe this was just a bad day and I ended up with a new girl.
So I didn’t feel bad giving her a 15% tip instead of the 20−30% that I would normally give on a good to great massages.
To my surprise, the girl at the counter says, «minimum tip is $ 10».
are you KIDDING ME? I’m suppose to tip you 25% because you say that is the minimum regardless of the quality of the massage?
I didn’t even what to argue at this point. I will NEVER EVER EVER return to place. I feel bad for the owner of this place because the workers driving customers away.

They were awful today. 3 unhappy women giving maybe 50 minute massage. Six months ago things were much different. Today I would not recommend it.

I was spoiled by another spa in Van Nuys, I admit. Quaint little space, GREAT massage. I will definitely return. Something I found off-​putting was the look and vibe the receptionist gave when I told her the amount of tip I wanted to leave. #NOTE I am not required to leave a tip at all ever. I would highly recommend the management conduct some sort of training on how to be diplomatic and tactful.

–i am updating my review because the last couple of times i went there the massage wasn’t as «magical»
–WoW the best massage EVER, and i had tons of massages all over Los angeles-​Kelly is amazing!

Amazing, Amazing, Amazing! I used to go to a place in Echo Park and moved out this way devastated that i was so far from my spa… I happen to pass this place and read the Unilocal reviews, so i booked an appt at 9 since they close at 10. Needless to say this was an AWESOME way to end my night, leaving me to feel incredibly relaxed and mellow… Ask for Kylie! :)

My wife and I love New Glendale Massage. We have been going there for about 6 months now. Super-​friendly staff. An amazing deal. By the looks of the other reviews, everyone has their favorite. I’d recommend trying them all as I have found one who has figured out my body better than the others I have received massages from. Nevertheless, I have always left there really pleased and feeling relaxed head to toe.
I would recommend calling ahead to make an appointment as they are getting busier and busier… which I am really glad to see. I just hope I don’t lose my spot. ;)

The owner Anna and her staff are fantastic! The studio is clean and pretty. The massages are great and very affordable. My husband and I have been going for a while now. We get the combination and ask for an extra 15 minutes for our backs. Grand total $ 90.00 for both of us for 75 minutes each and it is both foot and body. Unlike other foot massages I have had, they also use an exfoliating scrub (with a wonderful smell) on our feet at the end of the foot massage. I always feel very pampered.
One of the times I went in I had a bad bruise on my arm. I had asked the therapist to please avoid massaging that area. The therapist, Linda, was truly kind and wonderful. She took the time to add heat, a special ointment I had not received before that I assume was for healing the bruise, as well as a wrap for the arm. She really was very sweet.
The level of service at New Glendale is very high. I fully recommend them. Both my husband and I love this place. I feel completely loyal to them at this point.

So far so good. Went last sun and had best full body massage I have had in a while. I will be going back next sun