New French Nail Salon

I’ve been coming here for a few years now — they are wonderful. I always make an appointment and unlike other places, they do take you at the scheduled time. Even after breaking a toe I was able to go in for a pedicure (a week later) and was treated with much care. Everyone always compliments my nails at work (I get the gel manicure — I love the Mood, color changing Gel!) and their prices are lower than most others in that same neighborhood. Wouldn’t go anywhere else!

I had recently gotten my eyelash extensions done poorly at another salon so I wanted to see if the technician at French Nail could fix them for me. I first called the salon and the man I spoke with told me to call back when I eyelash technician was working to ask any questions I might have about extensions. Then a few days later I walked into the salon and they told me the same thing. So I waited and called to speak with the woman who did the eyelash extensions and told her my dilemma. I made an appointment with her for the following day. I made sure I left my job on time to be there my appointment and walked 20 minutes to the salon. The woman looked at my lashes and told me that my lashes looked fine. She said the original application was good and that I could just come back in 2 weeks. My eyelash extensions were clearly done poorly and she insisted that they looked good. So I basically made an appointment, rushed out of work, and walked 20 minutes to turn back around to go home. I will not be giving this salon any of my business. This was horrible customer service.