McDonald’s

So I just decided we needed McDonald’s and after driving to the second and furthest from our house. We decide to do tye McPick. And after sorting out the titals for each. The bring it to the 2^nd window with a strange «bye have a good night».
Now I know why
Weak Fries
Cold sandwiches
So I drove back through advised them of this, tje really did not care nor go above and beyond.
And the same juvenile smartass did a fast handover and walk away.
This place is an early morning time suck.
Next day issue still not sitting well with me I drove 5 miles to hear «if you would have called last night we would give you your money back… sorry «.
More than annoyed I left…
Handled arrends and still not happy drove back and just asked ro have 2 combo meals for my son.
Bipriduct of a father who graduated from Hamburg University 1983.
I will make sure to Never drive or walk in.

I bought a large FF but got the equivalent of a medium. They are cutting corners to save money. FILL Up the Large Box I paid for!

This McDonalds is awful. Not sure why I continue to go there. They are either always out of ice cream or their machine is broke.
Drive thru is ridiculously slow especially late nights.
Order is often wrong… they don’t always give out commonly used things like napkins, ketchup, straws unless you ask

I miss the old building and staff. I have been frequenting this location since the 80’s and even worked there a short time when I was in high school.
Every since they opened up the new building with new staff it simply hasn’t been the same. The seating area is smaller, the play area for the kids is a joke compared to the old one and the place just lacks any charm.
When I do decide to visit their ice cream machine is always down and or unavailable. The credit machine is down. I simply just visit other McDonald’s when I am in the mood for their food.

One of the worst McDonalds ever… used to be such a nice neighborhood place, loved taking my daughter here for rewards… then they remodeled, and it’s been a nightmare ever since… the worst customer service, they always get the orders wrong, if you point that or ask for something they forgot, they act like it’s such an inconvenience… everything takes longer… the only positive I can say is the cashiers taking the orders are good… after that, forget it! Nothing but problems every single time you go in! Anytime I go here now someone is asking to speak to a manager,…it has gone so downhill. I wish we still had the old building and old crew back here! I’ll drive down to other locations now just to avoid this one.

My kids and I just finished eating here. It wasn’t busy and there was a full staff. A couple of, management staff (I assume because they had blue shirt and ties) were up front. One took my order, while the other worked with staff to get them setup. We got our meal and it was in decent time. The order was correct except for missing sauce for my daughter McNuggets. My problem with this McDonalds was the cleanliness. The drink area was filthy, hadn’t been wiped down for some time and the whole time we were there. When we looked for a seat, not one was clean. My kids wiped off our table with sanitizing wipes and napkins. It’s a shame, because this is a brand new building they put in place of the old one, and it’s already going to crap.

We went to this McDonald’s this evening for dinner, we walked into the door, there was signs posted all of the drink station said there were no sodas. We did not realize until we were ordering, is that meant that all of the water was out. All of the water in the building. Since we were there, we chose to go eat anyways and had to purchase a bottle of water. They had no way of compensating the difference in the value meals, without the drink. Once I was finished eating there. It dawned on me, how are they washing their hands? How are they cleaning anything? How are the toilets being flushed? And how are the customer supposed be washing their hands? All of this is quite unsettling to me, and I do not suggest you going here.

I want to be fair to this business and don’t want to have one negative experience influence the way I look at it, but really, today was pretty terrible customer service.
I have gone to this store for about 5 years, at least weekly, if not daily. Most of the time, the food is McDonald’s food and the service is wonderful. The staff that they had before the remodel was, in my humble opinion, more concerned with things than this current staff, especially based on today’s experiences.
I have been ordering the Grilled Chicken Asian salad, which comes with ginger dressing and a packet of almonds all wrapped up together. I’ve noticed that the lettuce may not be the most fresh, but I pick out the bad lettuce and continue on (and no, I’ve not ever complained to the restaurant about that).
Today, I ordered my salad, came back to work and there was no packet with plastic-​ware or dressing or almonds. When I called the store, I spoke to Bianca, who claimed to be the manager. I told her my tale of woe and these were my choices —
1. drive back to the store (not possible — I spent most of my half-​hour lunch picking up my salad).
2. she would give me a coffee drink on my next visit.
I didn’t feel as if that were an equitable exchange — a lunch I couldn’t eat for a coffee! lol I felt that the store should replace my lunch (that I couldn’t eat with no plastic-​ware). She then offered a lemonade or any drink of my choice. I refused, of course. I must say that she was very pleasant while she offered me these non-​choices.
Fair is fair. I wasn’t asking for more than I paid for, but honestly, I couldn’t even eat the food that I had!
I will not be returning to this store. Thanks, Bianca! I see how much you care for your customers!

I came here in search of something to fill a deep longing for a drink to quench my thirst. I thought a large cool iced dr. Pepper would fulfill my needs. I paid my $ 1.08. Then I slowly rolled to the next window. My hopes were high. The lady looks so happy as she handed my cold drink with a wrapped clean straw. I pulled up forward with nothing but joy. I ripped that paper covering off my straw with my teeth. My mouth was watering. My straw penetrated through the hole of my plastic lid. I took a long chug of soda. And it tasted terrible. It made my heart drop. A slow tear ran down my face. I look at my drink and realized it is not what I wanted. I wanted a coke instead. Very disappointed but shall return.

FIRE THE ENTIRE NEW STAFF MY GOD.
the drive thru takes exceptionally long and by the time you get to the window you are greeted with a poor attitude from some angsty ass teenager and an incorrect order. Now I’ve visited this location quite often as I do live down the street and I must say ever since the remodel and new staff I have had ⁹⁄₁₀ orders wrong. Honestly I go out of my fucking way to go to other McDonalds. avoid this shithole.
sorry dudes. 0 fucking stars.

If I could give 0 stars I would. I literally made a Unilocal to write this, I have never hated a fast food place more in my entire life. I live across the street and this is the mcdonalds I go to for convenience, THIS IS ANYTHING BUT CONVENIENT. they get my order wrong every.single.fucking.time. I went in there after letting my hatred for them settle, I told them «my order is always wrong». Home boy manager promised he would make the order himself. STILL WRONG. I literally almost cried over a freaking hamburger. I really shouldn’t have to ask you to make it right and then have to come back anyways. Ugh NO STARS

An update from another horrible review I gave 6 months prior.
It used to be a homeless shelter with drugs and crime but they upgraded the WHOLE building. A brand new start. They tore down the old building and put 100% new appliances and staff to work! Nothing assures me more of fresh food then brand new stainless steel fryers :) The staff is also pleasent with a double express drive through !
Been here 2 times since it opened and they havent messed up yet!

This is one of my go-​to McDonald’s locations. I’m a regular to this particular McDonald’s; enough for me to be recognized by most of the staff and several of the managers. It’s got a clean interior, good prices, and, for the most part, a friendly staff.
I’m not a big fan of most of the food that the McDonald’s franchise sells but I go to McDonald’s often for their coffee and blended beverages.
There are times when someone will get your order wrong or ring you up incorrectly, but they are very quick to resolve any issues.

Bad store. Absolutely awful drive through. I live not too far from this location and have come to it for food over the years. Each time, over quite some time, I’ve been horribly disappointed by the drive-​up service — today was no exception. The food is McD’s, what more need be said except that this time the burger tasted old and the fries were stale. Its one thing to wait 15 minutes when there are only two cars ahead of you and another to get crappy food once you finally get to the window.
I’ve been here enough times to say with confidence: Avoid this place.

One I go to when I need my egg McMuffin fix. This location is a little dated. They have been very consistent on my orders. Staff is friendly.