Johnny Rockets

Overall good service, kids eat free was honored when seated at 4:57pm. Was waited on by a very courteous host and food within normal expectations.
Kids eat free m-​w 11 – 5
Suggestion: Request the discount when your order your meal.

I had the worst experience here. It took a long time just for someone to seat us. No one even greeted us to say someone will be with you. We finally were seated and took a long time for our waitress to come and ask us for our drink order. Then we did not see her for about another 5 minutes to take our order. It felt like it took about an hour for our food to come. She did not offer us refills nor did she give us napkins or silverware, we had to ask for everything. The waitress never came back to the table to check on us to see if everything was ok. We had to ask another waitress to get our waitress for refills, she didn’t come to the table she just brought them and slammed them down and walked off. This place needs to either hire friendlier waitresses or do better training. There were too many teenagers just standing around and talking rather than checking on their customers. We had to complain to the manager to let her know what was going on. Our waitress came to our table and cleared our plates and said we were getting our meal compt and then walked off again. No apologies from her, just attitude. We got the check and only half was taken, never coming back to this place. My poor mother took it personally, like we were not good enough to serve. The food wasn’t even that good, very disappointed in this place!

Flies everywhere, service was horrible and we started at dirty tables our entire meal. Don’t even give it a shot.

So I came into this restaurant and ordered some Jew tears as water but it wasn’t even salty so that’s a problem and worst of all I put in a whole nickel into the poopybutt jukeboxes and it slopped on my nickel and didn’t even gimme the good succ ⁰⁄₁₀

Quality right up there with Steak n Shake & In n Out. One waitress for the whole dining room. Service was good, but slow because of this. All in all a good experience

We were not seated as the sign said so after some time just sat down. Inside was very cold so we sat outside. Tables & chairs mostly covered in bird poop. There is ketchup stuck on most tables with some nasty dried ice cream on others. Hasn’t been cleaned in many months.
Finally a guy took our order of 3 burgers. We were served 3 burgers with raw, not undercooked, meat inside. Raw beef? I told the manager who replied that the cook was new so was in training. Does that change the health safety of the customers? She didn’t remove him so he continued cooking for people. I asked her how long she had been there & she said 30 days. That’s a lot of potential for sick or dead people. Don’t go there. Period. All J Rockets are bad from what I read.

My wife has been talking about this place for a while how she loved the food but hadn’t been in years. Well we went in tonight and it was my first time and definitely my last. The food was incredibly disappointing in all aspects. Let’s just say the only thing I enjoyed was my coke which I had to get after the iced tea that tastes like dish water. My young daughter wouldn’t even eat the grilled cheese and she eats EVERYTHING. It’s obvious that the cooks do not care at all about the quality of food they serve and if this problem isn’t fixed I will be surprised if they even stay open much longer. Sorry about the long rant but I haven’t been disappointed in a restaurant like this in a long time.

I gave this place 2 stars and that was probably generous but the food and shakes were really good. The service, server and the manager who spoke to us was awful. First problem was that we waited 25 minutes for chili and a burger. I had to go myself to get a refill for my pop. When we told the server the issue he got really standoffish and mean. We then talked to the guy mgr and he was rude as all get out. I am pretty ticked and will never come here with friends and will tell everyone this service is awful

DISAPPOINTED!!!
I have been to this particular Johnny Rockets several times and always have had a good meal and prompt service. That did not happen today.
I walked in and sat down, had to grab a server to get a menu… She took my drink order and left, and then came back and I ordered. I ordered a chicken sandwich and a side salad. After waiting about 15min, my salad was finally delivered. It was fine, but it was another 5 – 10 min before my sandwich came out — and it was the wrong sandwich. They had brought me the club instead of the chicken sandwich. When it came back, they had just taken the chicken from the club, slathered mayonnaise on a freezer burned bun, and served it to me. The chicken was literally swimming in mayo and had the taste of bacon on it. The bun definitely had been in the freezer too long. After waiting for a bit longer after eating, the server came back, never asking how things were, and i paid my bill. I will think twice about eating here again.

Today I had the horrible expirence of eating at Johnny Rockets. Courtney was our server and needs some serious training on how to interact with customers. We ordered a child’s grilled chicken meal for my son. When it arrived it had fries instead of Applesauce and celery. Since I remember from the menu it was supposed to have celery sticks and applesauce I called Courtney over. I explained I rather him have the applesauce and celery and asked her if she could take the fries back. She said since I already had the fries she couldn’t exchange them. I told her it was an error on her end since I wanted what the menu stated it came with. She said okay pick celery or applesauce. I showed her the menu and it said AND, she said well the menus wrong he only gets one plus kids eat free on Monday so it’s not like I’m paying for his meal. I was appalled. First off I had no idea kids are free I didn’t mind paying for his meal but I want my 1 year old to have healthy option not French fries and since the menu said both I expected both… She took the fries away and just brought back applesauce not celery. After that she never came back to our table. My drink sat empty for 26 minutes until she brought the check she never refilled my drink. I asked another waitress to fill by soda and told her my waitress apparently didn’t want to fill mine… If this is the way Johnny rocket handles business I’ll never be back…

Johnny Rockets is AWESOME!
Me and my mother went in around 8:30pm after shopping for a little while. We sat down and immediately got greeted by the nicest guys you will ever meet. (Shout out to Jasper and I forgot the other guys name lol).
They made everything exactly the way we asked and despite the fact that we stayed after hours, they seemed in no rush to kick us out.
My burger was BOMB. It was juicy and the produce on it was crunchy and fresh. YAY! My mother loved her burger, too. She is kind of on the pickier side so for her to say, «MMM this is good!» means you guys did a good job.
I love Johnny Rockets and will definitely return :)

My family and I have been fog to Jonnys for almost 6years. This past Sunday upon arriving u was told that they would be closing in 10 min. The gal reminded me after she brought the Menus that they would be closing in 10 min. The waitress that was going to take my order also told me that they would be closing in 10 min. Very poor service or lack of service. They have lost my future business for sure.

Cheap food, but you get what you pay for. The Spicy Houston burger was underwhelming and had sauce that was watered down and dripping everywhere. Waiters should definitely ask if the table wants a second plate of «unlimited» fries (especially when the first portion was served on the side of a plate with a burger) before bringing the check out.
I’d rather just go to in-​n-​out.

This place has awful service. The last 2 times I have been here each time I knew exactly what I wanted to order right when the waitress walked up. Instead of taking my order I was told I needed to wait and they walked away and helped someone else. It doesn’t make any sense if I was ready why bother talking to me if they weren’t going to take my order. Tonight was the last night I will ever step foot at this location again.

The food was a little greasy but it was good and filling. The kids had a good time. The waiters danced and attended all the tables even though the place was packed. A little high priced but the kids meals were decent priced and we’ll proportioned.

Today was my sons 1^st birthday. My wife wanted to take him down towards the mall so we could go to Toys R Us as well as a couple of other stops within the mall. We decided to have lunch here at Johnny Rockets. It was my first time eating at this establishment and I came away mostly impressed. Back story has it that Johnny Rockets was modeled after The Apple Pan. Apple Pan is pretty delicious and I have been to it a few times in LA. If Johnny Rockets could come close to Apple Pan, I would be happy. For the most part it did. Here is what we ordered…
I went with a Smoke House Double, my wife went with The Original, we split ½ rings & ½ fries and had water and a root beer to drink. Here is how everything tasted…
Smoke House Double– This burger was large and in charge! It is a double patty (1/​3lb patties) burger topped with cheese, bacon, onion rings and bbq/​ranch sauce. This is served on a nice soft bun. Kind of like a Western Bacon Cheeseburger. The patties were juicy and cooked fresh. The onion rings were a good addition and gave it a little crunch. The bacon was plentiful and tasty and the cheese was melted perfectly. The only thing I did not really care for was the bbq/​ranch sauce. I could barely detect it and didn’t really add anything to the burger. Maybe made it a bit more moist? Maybe? I could have done without it or gone with just straight bbq sauce instead… and way more than what they put on here. Overall it was a hefty solid burger though and I would get it again.
The Original– My wife really liked it. I didn’t get a bite of it, but it looked good.
½ Fries & ½ Rings– This was a good way to sample both their side items. The fries and rings were kind of plain jane though. Tasty enough, but not really great. I would probably pick the onion rings next time over the fries since the onion rings tasted better and were more crunchy and solid than the fries.
Service was good for the most part. We had a server from San Diego which was cool… we chatted it up about SD for a minute or so. The place was a little busy though and I think he was swamped. We didn’t get a refill on our drink until he brought our check over. He did give us a drink in a to go cup though which made up for the lack of refill earlier. Total for everything including tip was around $ 26.00. Not super cheap but not incredibly expensive either… I thought the price was fair for the food we got.
Overall its probably 3 stars for the food itself but an extra star for the vibe of the place (cool 50’s style, great oldies music, comfortable booths etc), the friendly service and the good time that we had! I would come back… not sure how soon, and I don’t think I would come down here intentionally to come here but if I was close by and hungry, I wouldn’t hesitate to come back!

I’ve never had a bad experience here. My kid always enjoys this place. Great food and super nice staff that cares and go out of their way for you. Will come back soon.

It had been awhile since we were last at a Jonny Rocket. I like how sometimes a song comes on and the staff starts line dancing. That is fun.
This particular visit was not a good one. The service at this location was absolutely terrible. We waited like 30 mins for our food. When it came to use my philly sandwich was cold. The waiter brought us our drinks and never checked back on us. We had to stop a different server and ask them to take care of us. When we actually did see our server he had no personality. At least our table was not important to him.
Now to get fries and a drink added to your sandwich is $ 4.50? Really? The food is not that good here as it is and then you are going to toss and outrageous price like that out? We had a 4 year old with us and ordered him a cheeseburger off the kids menu and they charged $ 1 for a piece of cheese?
The service alone will keep me from returning to this location, but these ridiculous prices will keep me from returning to any Jonny Rocket location. $ 45 for a kids meal, 3 burgers, 3 fries, and 3 drinks? Craziness.
For that price Five Guys is a much better option. If you want sub par food similar to Jonny Rockets but at a much cheaper price then head to Denny’s.

Love the feel, vibe of Johnny Rockets. Just has something different, like that vintage feel, we ate at the counter and enjoyed the classic music and oldies. My 9 year old son enjoyed the theme and I am sure some of us older folk could enjoy the nostalgic feel of the place.
As for the food, just burger and fries cooked on a flat grill right in front of you. Just a simple burger and has that just fresh taste to it. Love the chocolate cokes they offer as well.
Service was above normal as most of the staff was friendly and in good spirits, singing along to the songs and enjoying the atmosphere. I would say this is an excellent place for kids since I saw so many children here.

Just about everything I had here was just MEDIOCRE. I ordered their SINGLE Rocket which is their classic or signature burger. Their single patty included the thousand island sauce, American cheese, lettuce, and plain white buns. There was nothing too extraordinary to mention at all.
The beef patty itself was not juicy with a basic taste while the cheese was non-​melting. Overall, mediocre!
The fries were slightly better. I enjoyed it more than the burger! They were large, crispy and soft.
My main complaint went to the slow service, thirty-​minutes for mediocre food is unacceptable! For all I knew my burger was waiting in the cold.
Sorry JR of Arrowhead, I don’t think I will be stopping by again.