Glendale Auto Body

I usually bring my car here for work since its Mercury approved so I figured I would call them first after a bicyclist hit my side view mirror and caused it to pop out of place. I was immediately quoted $ 400+ over the phone without it being looked at even though I had already explained the parts weren’t broken and it could easily be popped back in with the proper tools. The guy on the phone went on about it needing to be painted etc even though it was a simple fix. Luckily, I called another place who popped the mirror back and charged me nothing!!! They said it was so easy and when I told them I had been quoted 400, they assured me many places like this try to make extra money when they know it’s coming out of your pocket and not through insurance. Will no longer bring my cars here in the future and on a good note, glad I found the new auto body shop I will be going to in and referring friends to in the future :)

I have had the best experience in this shop ever. The staff are all warm, friendly, caring and efficient. Mark is an excellent leader. The interior is warm and comfortable as are the support staff. My car was fixed (twice!) by people that I thought really cared about my car and me. They really make you feel special and go the extra mile. I highly recommend this shop to all. Having your car crunched is bad enough. but it is a great warm feeling to know that there exists a place that cares enough and wants you and your car to go home feeling great.

I could not have had a better experience. From the very first call I made I could tell I was at the right place. Thanks to Armando, Mark & All! Did an amazing job and were so helpful and friendly. My 2010 car looks brand new thanks to you! Already told my friends about your shop. I hope I don’t need any bodywork done, but if I do I’ll be seeing you again.

This is the best place to take your car! My car was accidentally stained by one of the rags used in a carwash place that I’m never planning to go again, so I was so worried and took my car to my dealer. They suggested me to go to Glendale Auto Body. I arrived on Saturday, and the shop was closed, but Armando, who was the only one there at the time, tried to help me remove the stain on my hood. Since it didn’t come out, he asked me to come back on Monday and offered to color sand the hood to try to remove it and offered to do this free of charge. I just couldn’t believe, how kind and helpful he and his all crew were. We went back on Monday and they were able to fix my car. I’m extremely grateful to them, and for sure, if I ever need something to be done to my car, I will entrust Glendale Auto Body to take care of it. They have EXCELLENT customer service and will treat you and take care of your car so well!

Mark, Armando, Jessica (I think her name was), Edith THANK YOU! You made my experience here so amazing I can’t thank you enough! It’s a beautiful shop and the people here are so warm and welcoming! They got my car fixed and scrubbed up before it was expected to be done! They are so professional and can’t recommend them enough!

I took my car here after being hit by an MTA bus. Ethan was very helpful. They took care of my car, made it look brand new, and even replaced a bad headlight for me (not part of the accident), free of charge (I supplied the light, but they didn’t charge me additional labor for installing it).
As if that weren’t enough, when I picked up my car, it looked brand new because cleaned it and buffed out all scratches and other blemishes on the entire car.
They misplaced my key for a minute, and bought another one. When I got there, they gave me the new key (a $ 125.00 value) for free.
When I say I got great service, I mean I REALLY received service like I have never received at any other body shop before… EVER.
I highly recommend Glendale Auto Body. I am extremely satisfied.

Best experience at an auto body shop ever. Fast, easy and friendly service. Did not try to upsell me at all. Will most definitely be going back.

They tried to make a sale using sales tactics rather than just being upfront and trying to provide good service and assisting us in getting the car fixed.

Wanted to commend this shop for always being so helpful. Everyone from Mark to Armando to Ethan, is always very reasonable and explanatory whenever I deal with them. But I must thank Jessica in particular, as she is always polite and professional despite my many calls to the shop. Lol. Thank you!

Mark Vargo and the whole staff are the best!!! Superb service! Makes me happy every time I go there for business :)

I had my white van painted and some body work done at Glendale Auto Body. They did a FANTASTIC job with it. I couldn’t be happier. Joe and Mark at the business were informative and courteous and kept me in the loop as the project went on. I was informed that the paint used was high grade and the best on the market which is very important to me because the van gets a lot of sun and weather. Their bodywork and workmanship was A+++ and the dents on the van disappeared. All considered I would give them 10 stars for service, quality and value. I recommend Glendale Auto Body to anybody who would like to get the job done right with no hassles.

I went in today for a simple job on my side mirror and was greeted by Joe. He and Rudy helped me out and I was in and out quick. Give these guys a call for any small or big job regarding your vehicle.

I used to take my cars to another local body shop that has also been in Glendale for years, but after my experience with Mark and his crew I will never go anywhere else other than Glendale Auto Body.
Mark and his crew really care about their customers and the vehicles they repair. Trust me, spend 5 minutes talking to him and you will see what I am talking about.
II took my car in cause I had a little dent in the rear bumper. Glendale Auto Body fixed it on time at very reasonable price, and best of all, bumper looks brand new again! Hopefully I don’t get into accidents where I need to visit Mark again, but if I do I will not go anywhere else! Trust me and go see Mark at Glendale Auto Body. You won’t be disapointed.

I am not one to write reviews but my experience here was so jarring that I feel the need to do so. Glendale Auto Body wasted my time, did not honor their word, and Edith, the manager there, was extraordinarily rude to me. I cannot speak to the work they do, as I did not leave my car here, but the customer service is horrendous.
I called Monday and I was told I could bring my car in anytime Monday through Wednesday without an appointment. I confirmed again Tuesday morning that I would be able to bring it in, but by the time I arrived at 2:00 pm I was told that they had a full load of customers. One of the employees, Joe, was extremely considerate and made every effort to intake my vehicle and honor their word. However, when Edith discovered this, while Joe was out of the room, she told me that I needed to leave immediately. I was disappointed to have wasted my time and went to leave. Joe again made an effort to address my dissatisfaction, having spoke to the owner, and said that they could take my car if I was unhappy. About 15 minutes later, Edith discovered this while I was sitting in the waiting area and responded angrily, seemingly displeased that she had been undermined and took it out on me. She confronted me, telling me to leave immediately. I informed her that I was already being helped and that I didn’t have my key as it had already been taken from me. She found my key, handed it back to me and again told me to leave and to quit wasting my time there. I asked to speak to the owner and Edith said he was not there (although both she and Joe had claimed to have spoken with him during my time there.) I left feeling utterly confused as to why I had been treated so poorly. At no point had I raised my voice or responded to Edith’s rudeness with anything more than disappointment or shock. I would not advise anyone to go here, it is stressful enough to deal with a repair without having to worry about how you will be treated.

Glendale Auto Body is the BEST! Friendly, informative, timely, and they do a wonderful job at restoring damage to its original look — and better. Because I can’t say enough about the helpful staff (especially Mark, Joe and Jessica) I’ve written a review on Google as well. FYI, I saw cars being worked on from an agency in Glendale that most people would recognize and respect.
They definitely made this part of an accident as painless as possible.
Barbara G. (Eagle Rock)

This place is amazing! They did a fantastic job on my car. The staff was very professional and nice. They went above and beyond to provide a great experience. I highly recommend Glendale Auto Body.

Mark and Armando are the best!
Can’t speak highly enough about their service overall, from the minute you walk in the door for a quote, they are very genuine people who really do their best to make an inconvenient situation much more bearable. I’ve gone to them twice and they did their best to get everything done in a timely manner. Great guys and I’m hoping I never have to go back, but if I ever need repairs I’ll make sure to bring my car to them!

Oh. My. Goodness. This shop has the best, most professional, most courteous staff I have ever encountered.
I took my car in to fix a rather deep, 3 in. long scrape/​dent that had occurred while it was parked in Glendale. I had taken it to the dealer to get an estimate, and it was an exorbitant amount that they wanted to charge me. I went to Glendale Auto Body and from the first moment, Mark was helpful, knowledgeable, polite and very straight forward.
Jessica was also lovely. She showed me the entire breakdown of what I was being charged. I didn’t see one thing out of place. they didn’t try and push anything extra, either, like most places do. They fixed my rear quarter panel so it looked honestly better than new, and it had been a pretty nasty dent/​scrape. Not only did they fix the scrape, I got my car back and Mark had fixed my mirror casing, which was falling off, fixed some minor dents, painted some of the places where the paint was coming off, cleaned off my headlights AND vacuumed and detailed the inside of my car, all for about a third of the price the dealer wanted to charge me.
Excellent prices, above and beyond customer service, a professional, friendly atmosphere, right in the heart of Glendale.
I am going to Glendale Auto Body for ALL my future repair needs

So long as this shop stays open, and god forbid I need more body work in the future, I will always return here.
I was directed to Glendale Auto Body the first time via my insurance; my second time was on my own. I’ve worked with Mark, Amanda and Jessica, all of whom were very professional, communicative and honest.
As a young woman, you can’t help but to feel vulnerable when going to inquire about having work done on your car, but they put my mind at ease from day one. All repairs were done in a timely fashion and to the highest standard possible. Thank you Glendale Auto Body!

After visiting a couple body shops along San Fernando I thought the days of old-​school honest auto services were over… that was until I visited Mark at Glendale Body, he restored my faith in the business.
My dad was in the car business when I was younger and he used to have many friends in the body shop business, most of which have moved away or retired. They were honest guys, the type whose businesses thrived on word-​of-​mouth and their honesty and quality work kept people coming back. Glendale is a unique place with body shops popping up like slugs after a rainy day. Many of them aren’t exactly in business to help you. But some, like Mark at Glendale Body, actually seem to enjoy helping people. I can tell you from my experience that the work he put into making my car look great was worth a lot more than he charged me. He’s honest, super nice, and also an artist when it comes to his job.