Glen Capri Inn & Suites-Colorado St

I stay here 3 times a year for the last 3 years .I would pay cash for a discount for the whole week. i called 6 weeks ahead of time and booked it .they called the day of and confirmed it. i get there it 280.00 cash for 2 rooms for one night. insteed of 75.00 per room .the gentleman was gone away and the possibility wife ??. I was mad .my piers was tired so I paid them. then she said to go down the street to one other of the motels. Aaaahhh hair in the sheets no head board… went back and asked for money back… well we all know how that went. there English goes south. but all of a sudden they had two rooms there side by
there normal conditions… not get but not the worst. the next day we left and not to go back .I stayed at a better place for the rest of the 8 days .I did go back on the 8 the day and confronted the guy witch just got back into town. he just smiled.

wanted to get a room on Valentines Day and I accept holidays may have premium rates but when I called to get a room the rude indian accent guy that answered said $ 300…wtf $ 300??? I had to look at my phone and question where was I calling so I told the guy google said $ 79 he said book online and hung up… so I attempted to book online which took me to his website only to find $ 449 WTFF the hilton in Pasadena last Valentines day was $ 110! this is rediculous I will not stay in a hotel that trys to rip off customers and take advantage of holidays, there needs to be regulations that allow prices to be based on hotel ratings and quality of the rooms… I still cant get over his $ 300 asking lol the Caesers Palace in Vegas has some pricey rooms but some are cheaper than 300

Kind of what you would expect from the other reviews on here — not flashy — not exciting — the room I stayed in was clean — no crazy stains or anything — the staff was ok — I did have a problem with my key card though and had to go to the desk a total of 5 times from the opposite side of the hotel until finally a staff member came and helped me open the door — other than that, this is not a bad hotel and I’d stay there again.

I thought I could handle staying here, but there were a few major issues with my stay:
The rooms smell like really bad perfume which causes big headaches. It took about 2 days for the smell to dissipate, but it never fully goes away. I believe all the rooms are smoking rooms and when someone requests non-​smoking, they just dump perfume into the room to cover up the smell. This is the main reason for the negative rating.
While the sheets are clean, the chair upholstery is dirty. They should use wooden chairs if they’re not going to steam-​clean the chairs.
The toilet, although clean, wasn’t actually fully attached to the floor. It seemed like I could tip it to the side, but I didn’t want to try. The sliding closet had a broken track.
The outside window heater/​cooler works but is loud. The AC had a urine-​like smell to it (on top of the bad perfume).
On the upside, this is very close (10 minutes walk) to Brand Street, the Galleria, Americana and all the fun stuff but you pass by a shady-​looking area. It’s pretty safe in my opinion. However there are other motels on Colorado Street which are closer and have similar pricing.

last resort to stay at this hotel for my son’s state board exam. This is by far worse place we have ever stayed… My husband checked the bed for bed bugs and we found drugs, needles, lighter… It was dirty and guys with Mercedes parked out front waiting for you to buy drugs. Do not stay here. I demanded my money back and begged the Hilton for a room. They were able to accommodate me. Stay at the Hilton if you can…

I stayed here because I was in town a day earlier and didn’t want to spend a lot just to sleep. Well, let me tell you that while I didn’t spend a lot of money I did pay for it with my blood. That is after the bed bugs had a feast on me. It’s no surprise that when you stay at a motel on the cheap you are going to be conceding some amenities but bed bugs shouldn’t be here, but they are and they are hungry for you.
A week and half later and I’m still dealing with the bites, itchiness and swelling. Not worth it at all.

Horrible place! I knew it’s not gonna be the ritz carlton, but my goodness… the stereotypical cockroaches, disgusting and questionable stains everywhere, the housekeeping ladies being VERY loud and inconsiderate in the early morning, but the worst part for me was the owner (front desk guy). I called him asking for the cheapest non-​smoking room he has available, and he said he has only one available at $ 110…when I got there 5 minutes later, the price changed to $ 120, but I realized there was a AAA sign outside advertising discounts, so I told him I have AAA membership, and he still says $ 120. WORST service + DISGUSTING place = not worth $ 120.

What a nice surprise to find in Glendale. We were visiting universal studios and many of the hotels were sold out so we took a chance with this one. For the price we were very impressed! Beds were good and the rooms were super clean. Definitely a good deal for the price!

We booked this hotel for a couple nights to save money for the couple first nights of our big LA anniversary trip. We figured we’d only be sleeping in the room anyway, why not? Meh, book else. The first night was spent in a regular room and second in the jazuzzi room. The first room was death, at least for me, I hate anything appearing to even be a little dirty so I felt gross the entire stay.
PRO’S:
–Cheap + hassle free hotel booking
–Free parking
–Close to the Glendale Galleria
–Jacuzzi room had a nice shower
CONS:
–Do not have them book you in Room 118 aka shittiest room reserved for late check in people: small cockroach in our bathtub, dirty doors, etc
–Smelled like smoke the entire stay
–Slight smell of urine (could just be me)
Place could has great potential if they could just do a HUGE cleaning. The owners were nice so no issue there.

Couple friends of mine booked this motel online once they got there they noticed the dirty stained bed sheets… They let the owner know he brought them sheets and handed it to her telling her to change it herself cuz the house keeper had gone gone for the day… The ones he brought were dirty too… And they got mad and wanted a refund which they refused … Dirty place

I REALLY don’t want to write this review but the truth must be told.
The owner seemed like a very nice man, but things NEED to change ’round here. I wasn’t surprised by the photos that other Unilocalers provided…
We too, had hairs on our «clean» towels, cigarette burns on the comforter, dark brown (blood?!) stains on the mattress, and a strong, unpleasant cigarette smoke smell loomed within the entire room. Bathroom floors seemed surprisingly spotless and the TV was primo. Other than that, these rooms need to be gutted and re-​done.
We were sadly, very disappointed and won’t be returning. Get the act together and this place could have some real, retro charm!

Do not stay at this place
The worst nightmare is staying at this disgusting «hotel and suites»!! it’s neither a hotel or a suite. I checked in at this #%^# hole and there was a smell of a dead animal filling the place. Carpet dirty. The sheets had someone else’s hair in them! Bathroom is dirty! There was a lot of noise around our room because maids who «cleaned» the rooms next to us were slamming doors real loud and shouting at each other.
The only good thing good about it is the wifi
For your sake, do not stay at this place. I would give it zero stars if I could.

BED BUGS BED BUGS
My friend got married in Glendale so to avoid getting a drunk driving ticket we had the bright idea to get a room for the night.
We chose this (Bed Bug) hotel.
I should have know it was bad when the owner told me he’d only except cash. The room reeked of cigarette smoke and we asked for Non Smoking it was a disaster all around. The next day around 2pm I started to itch and low and behold little bite mark started appearing all over my arms. I when to the doctor that day and he look at my arms and shaking his head told me I was bitten by Bed Bugs. I reported this place to the Board of Health and now I’m alerting everyone.
STAY AWAY from the BED BUG HOTEL. PLEASE

Staying here the night? Have LAPD non-​emergency number on speed dial.
I really do not like giving 1 star reviews… :(
My family and I stayed the night last night at this place. Neither Inn nor Suite would be an accurate description of Glen Capri on Colorado Street in Glendale. We needed a place to sleep after going to see an LA Dodger Game.
We called and they said they had a room and the gentleman seemed friendly enough over the phone and even in person when we paid for the room. It was only $ 105.00 with a AAA discount on a Wednesday night.
I verified, with my husband as a witness, verbally three times with the gentleman behind the front desk, if this room was a non-​smoking room. The gentleman said yes. He gave us the card key to room and when we arrived to the room, the door and window was wide open. We later learned that this was their method of turning a smoking room into a non-​smoking room because when we arrived the room reeked with cigarette smoke stench.
After the baseball game, we arrived at this place to sleep and the people above us were making so much noise, walking, moving (??). Seriously, it sounded like they were playing soccer above us. When we called the front desk, no answer. A hour later of ringing, no answer. We alerted the front desk this morning and unfortunately, they did not care. We were told that we could have walk up to the front desk, but passed by the front desk on our way to the room and there was no one there.
I am still trying to figure out what I could have done if the front desk wasn’t available to help us with all of the noise late in the night. Should we have called the cops?
LAPD?
If you are staying here, have LAPD’s non-​emergency phone number on speed dial. This, I am serious about. There is zero sarcasm here. The front desk isn’t here to help.
I have stayed in very remote places around the world from Entebbe, Uganda to Tegulcigapa, Honduras to Tijuana, Mexico and please know that I am NOT picky about limited accommodations. I can handle all that Glen Capri Offers: 1 tiny bar of soap (for three people), no light bulbs, a tiny pillow per person, the super loud swamp cooler, blood stained walls in the bathroom, springy mattresses with one sheet, one blanket and no comforter, holey drapes that let the morning sun creep in at 5am our room.
It’s too bad that we all weren’t able to get any rest last night.
My heart really hurts giving a one star review. I just cannot stay there again!!!

This motel was HORRIBLE!!! There was a huge hole in the wall, holes in the drapes, a HUGE blood stain on the mattress that they tried to cover up with 3 mattress covers!!! It looked like somebody had been shot in the head and left there to die!!! The blood stain went all the way through the mattress! The pillows smelled like nasty sweat! The carpets were dirty walls were dirty even the towels had specks of blood on them. They have a no refund policy on the rooms. I could hear the people in the next room arguing all night. I will never stay there again and I would not recommend it to my worse enemy. I give it a –5 negative star rating

NEVER AGAIN! We stayed one night while visiting some family in the Glendale area. We arrived with a big group and each couple reserved a room. We knew it wouldn’t be great BUT never thought staying here would be so terrible. Everything was bad from the customer service to the horrible smelling rooms. Let’s just say I did not get a any rest because I so disgusted and afraid to touch anything!!! The «non-​smoking» rooms all smelled like ash trays! When we went over to tell the clerk at the window he said he sprayed deodorizer!!! If that wasn’t bad enough he scolded us as if we were his children. SO RUDE and unprofessional I was horrified at how bad the service was here. We had no choice but to deal with this nightmare for a few hours.
Pillows and bedding looked and smelled nasty. I just couldn’t wait to leave the place!
UNBELIEVABLE!

Located in a rough part of town, I was glad I only stayed one night. The Homeless shelter nearby draws a nice crowd. The junk car in the parking lot is used for storage. There were long-​term tenants (families/​kids) living there. The A/​C was diesel powered. The non-​smoking room smelled like the Marlboro Man just checked out. The WiFi worked ok and the room was just barely, acceptably clean. The bed was good. The manager offered a discount card for a good local restaurant. This is one of the lowest-​priced motels in the area but is still over-​priced for the experience. If you don’t mind marginal conditions, this place should do you.

literally the WORST customer service you could imagine. The rudest, most unhelpful, service I have ever experienced. The man working at night would not transfer me through to my father’s room at night (per their policy) saying I should call his cell phone if I wished to reach him. My father does not own a cell phone and after repeatedly trying to explain that I urgently needed to speak to him, the rude employee simply hung up on me, forcing me to have to drive in the middle of the night to the hotel to knock on my father’s room to contact him.
We have experienced nothing but rudeness from this establishment. Couple that with the poor quality of rooms and you have yourself on of the WORST places you could stay in Los Angeles. Stay away.

I’m a pretty simple gal who really doesn’t have huge expectations, so I thought, «How bad could this be?» Well, it was our first time very in California so we were excited for the whole experience. We made a trip from the rainy Pacific Northwest to see the Monkees at the Greek. We just really needed a place to catch a few zzzz’s before we headed out the next morning. I can deal with lots of stuff, including a couple of stains on chairs or even a small stain on the carpet — but this place was so sub-​par. I think calling it sub-​par is really a high compliment to the state of the place.
First of all, the place smelled like the living room of a trailer park home where a dozen smokers lived for a decade. I think when they did the remodel, they must have just painted over the smoke stains and called it good. Or, perhaps the brownish-​yellow of the walls isn’t actually paint?!?
The front desk guy was so not friendly. and seemed like we were interrupting something important when we checked in. I can appreciate a dive motel if the staff will at least crack a smile. Not the way to win friends or repeat customers, sir.
We also knew from previous reviews that the walls were rather thin — but these were terrible — you could hear every single hooker doing her job in the rooms next door, and you could hear all the noise from the people outside.
Luckily, I didn’t notice any crusty linens, and the sheets actually seemed reasonably clean — but I would not recommend this hotel to anyone. I expected to find a dead body in the bath tub or something, but luckily, they disposed of it before we got there. I guess the best part of our stay was the material for some pretty great stand-​up bits!

The room came with a few extras:
— random boxes of condoms on a shelf in the closet
— stains on the chairs
— cigarette burns on the chairs
— And, most importantly: crusty white stains on the blankets
Cleans linens are a prerequisite to running a hotel/​motel. Period.