Fry’s Food & Drug Stores

I live next door and shop here almost daily. I have no complaints with the grocery store itself. Most employees are friendly. It’s reasonably clean and organized. The prices are fair.
The Pharmacy though, is terrible. I can never just drop off a prescription, and pick it up later like normal. They always have a problem with something. Can’t figure out how to process something. Don’t have something available. The pharmacy assistants are nice enough. The pharmacists themselves are rude with zero customer service skills. Always condescending instead of apologetic after they’ve managed to botch something. And the line to pick up your prescription, can often be a 20+ minute wait.
Just take your prescription across the street to CVS. It’ll save you a lot of hassle.

Do not go here!
This is a low income area and I’m very sad to see people treated the way I saw them being treated!
People are people, low or high income!
I bet if I was in a frys in Scottsdale you guys wouldn’t act the way you acted!
Shame on you! Shame on you fry’s.
Wow
Lady at the customer service was extremely rude and RACIST, she told me to go across the street and seek help there instead.
Security guard approached me his name was Ernie and this guys did not work in frys rather he worked in the plaza where frys was located and the little midget showed me a gun and asked me to step away in a gesture to his gun.
There were kids around and this guy showed me his gun in a threatening move.
I advised him that he is being aggressive and if he was to get closer with his hand on his gun I would defend my self even if he was armed, he started to back peddle and stated that I cussed and yelled at him and the rude customer service lady and I called her names, that never happened I would never call anyone names nor cuss and he kept his hands on his gun and kept threatening me to leave with women and children around.
This guy was waiting in line I thought he was a customer trying to buy something, he did not work in fry’s but fry’s employees and even fry’s own security guard that was by the register lied and confirmed he works at fry’s well he does not!
He just acted like a villain with a gun and that is it.
His security guard company confirmed he did not work for fry’s neither.
I contacted local state law enforcement in charge of armed guards licensing in the state of Arizona regarding this.
You guys ran into the wrong guy and I wouldn’t rest till I get clarification on your aggressive behavior.
I can’t believe how they treat African Americans and Hispanic folks at this place, in 2015, how sad!
They mistaken me for a Mexican and treated me like some kind of a burden.
I contacted frys headquarter, no one responded yet.
I’m sure they would respond once this matter becomes legal.
I never was asked to leave or threatened with a gun at a retail store while I was spending my money!
Please folks stop going here, this is unreal!
Very threatening

they have everything and there are always nice people around. also this super funny guy who made a joke about ALL laundry detergant (i’m still dying) great people great food and i like it

The pharmacy at this location is horrible. If a pharmacy tech named Roland helps you good luck because he doesn’t speak just looks at you then you ask him what he said and as soft and he can he replies as little as possible. He is very uncomfortable to be around. The pharmacy staff are actually all unfriendly and awkward to be around. If at all possible stay away from this pharmacy.

Since when is it okay to allow just any kind of dog to be brought into the grocery store? I’m not talking about a seeing eye/​working dog or dog in training I’m talking about a dog just in somebody’s arms and nobody cares, nobody says anything I will not be shopping in this grocery store ever again. An animal in a food establishment if it’s not a working dog is a health record risk oh Osha should be called

I have been a customer for years at this local fry’s, today is the last day I will ever step foot in ANY of their stores. There is a man in the parking lot who offers to wash your windshield, I have always been polite to him and told him no thanks. Today he grabbed my cart and when I asked him to stop that I would put it away myself, while a fry’s employee looked on, this man got verbally abusive and rude with me. I felt very unsafe and appalled by this man’s behavior. He hangs out and talks with the staff at the store and is quite friendly with them. So they were no help when I called to complained. I am surprised that they would allow a man who is rude to their customers to remain in their parking lot to give others problems and scare away more customers.

It’s a Fry’s. Better service than most other ones but not really much to explain.

Store is big and well stocked. Employees are nice enough. Not the cleanest or best maintained grocery store around but that’s normal in this part of town anyway.

I need to edit my original review. Just went into my Fry’s and guess what? They had fennel — not only that but BEETS. When I went into the produce section this morning I noticed them, and the produce guy was there sorting through the items. I said «oh, wow you got fennel! Must’ve been on account of some letter I wrote.» he goes «no, no, I told the manager we needed new things»
So maybe this Fry’s is improving. Over all, it’s not the most varied stock in most stores, but the people there are very nice and they are getting better/