Forever 21

Disgusting. I came here last night to look for some flannel shirts. When I went to go try them on in the crappy fitting rooms, some lady in the fitting room right next to me started PISSING ON THE FLOOR. Are you freaking kidding me? What grown human being does this? Some even splashed onto my foot. I ran out of there as fast as I could. I was horrified. What’s also disgusting is the filthy carpets with huge black stains throughout the entire store. Like wtf? I don’t know why I even bother coming here, but I will definitely not shop at this forever 21 ever again. Some of the most ghetto filthy people I have ever encountered in this ghetto ass store.

Completely disorganized, dirty and not helpful at all. Prices are not worth it. I’ve tried twice and will never go back.

This place is probably the grossest forever 21 ever. it’s so freaking unorganized it’s impossible to find anything! Especially when you’re above a size small. You find something great and realize its not your size, guess what? You’re shit out of luck because you’re never going to find where the other sizes to that thing are. Customer service is okay I guess, got a few rude employees but I guess I’d be rude too if I had to work in that store. I think if they did some cleaning up and organizing this store would be so much better. I love forever 21 but this one sucks.

Yesterday, we took our daughter to Forever 21 so that she could use a couple of giftcards she recently received. I was completely shocked at how dirty and unorganized this particular store was. The displays were crammed with clothing, overstocked with certain sizes like extra-​small and small – could hardly find a medium on any of the racks – even the leggings rack, which is literally labeled with each respective size, and yet, it was overstocked with small for every different size. The majority of clothing selection did not even look like items that Forever 21 generally carries. More to the point, it looked like maybe someone had stocked the place with second-​hand clothing taken from donation boxes around town. The clothing was strewn on to racks and tables with little care, so it made the clothing look wrinkled or used.
Cleanliness – is definitely not a maintained standard for this particular Forever 21. The floor was filthy, carpeting severely stained, and the store just seemed cluttered.
The employees wore expressions that reflected the overall tired and rundown feel this store had. I am sure some of this disarray is partly due to employee lack of care, but that generally comes from not having a manager who enforces standards. Someone is not doing their job, and has allowed this particular Forever 21 to become this way.
On the plus side, the pricing was affordable and to the standard of the Forever 21 franchise. However, because of the way that clothing was handled and displayed, and the filthiness of the store, it deterred us from wanting to spend money there, because it made us question the quality of the clothing.
I would like to note that the last time I was in this particular store was 4-​years ago, while on vacation. It was clean, organized, and had an overall professional feel, which is no longer the case today. I have also been fortunate enough to shop at Forever 21, in other countries, such as Singapore, and what I saw yesterday would never have been tolerated.
Needless to say, we will not be shopping in this particular Forever 21 again.

Huge Forever 21 with a ton of product, but their staff is so rude and incompetent. Tried to use a gift card and the associate spent about five minutes fumbling around with it trying to apply it to my purchase, but eventually gave up and Told me I was unable to use the card. He was very rude and abrupt and seemed annoyed with the fact that I was in the store spending money. Attention retail associates: we know your job sucks, but you’re there for a reason and if you don’t want to work, then don’t. Coming to work with an unpleasant attitude towards customers is shameful. Also, the stores management team should spend more time TRAINING employees. I think I’ll stick to
from now own.

This forever is forever on steroids. Two story including men, plus size and kids! I love how it’s all spread apart so on a crowded day it doesn’t feel too crowded. It looks like it used to be an old Macy’s or something but I’ll take it! The jewelry section is huge as well. I think there are two dressing rooms, one upstairs and the other downstairs.

because My home live very close by arrowhead mall, I have been always shop over there. compare sharollot ruess. I like forever 21 better because no matter the style or quality. forever 21 is better… but some of the employee work here are friendly but some are they not. hopefully they can make it change.