Firestone Complete Auto Care

Went this morning with only an hour to get a new tire and they did it in 30 minutes! So great.

I am very happy, I took my car to this location they done it on time and they were super fast. Technician onnig did great job on my car and he was super helpful thank you i really recommend this place to others.

I have finally found a place to get my car fixed!
The manager (Allen) has always been helpful and very genuine.
One of the best things is that they offer a Firestone credit card because car repairs tend to always come during the worst times…
(I think when you spend $ 250 you get free APR for 6 months)
I am able to spread out my payments to make it a bit easier.
Thanks Firestone– I will always recommend you guys to my friends and family!

Nice customer service. I really felt comfortable with them. I also came here for the lifetime alignment. It is definitely worth it. Give it a try, guys!

Had a really great experience at Firestone in Glendale. The store manager Allen was amazing with his impeccable and expedient service. The auto repair was very quick and I very much appreciate Allen’s professionalism and concern for me. I will definitely return to this Firestone in Glendale for my future auto repair needs. Five stars!

This is the only place I trust with my cars (luxury German) even over the dealers. I have been seeing Allen and Vic for over 5 years now. They have always taken care of my needs with honest recommendations. They also work very efficiently, and do the best quality work! Whether you need something as simple as an oil change, tire rotation or more intensive things like new brakes or tires, see these guys first! They will definitely take care of you and always put your interests first. I will never go anywhere else except this Firestone!!! Thank you so much Allen and Vic!!!

My experience are great with this guys. My last 4 cars they took care of maintenance. Important to say is, wherever part that you going to buy with warranty, they will honor the warranty. I replaced my brakes and i still have problem, so, they exchange my brakes for a premium quality with no cost, to solve my problem. People are nice and in general, they fix your car fast.

I love this Firestone. Every time I get my car serviced I come here. I have had some really bad experiences with auto body shops but never here. Allen is the store manager and he is amazing. Allen is always honest, kind, and fast! They take good care of me and my car and make sure that I am in a safe vehicle when I leave. Definitely get your car serviced here, I have been coming for about 3 years now.

Although my experience with this Firestone facility was poor, I didn’t authorize the desired service, which as far as I could know might have been performed flawlessly – and that’s why I awarded more than the lowest rating.
I’m perplexed by the positive reviews below. My headlight needed replacement, so I called this shop. The man who answered the phone told me to bring the car in. When I pressed him, he connected me to someone else, who in many more words told me the same thing. Although I could identify the car model and year and the headlight type he also required me to take the car in before he could give me a price. Neither man said the shop might have to order the part, but both told me I should arrive as close to 7 am as possible. When I arrived the next morning the sole service advisor gave me a price of $ 155. This seemed high to me, so he told me to come back after I decided with my payment, so he could order the part then. Only when I pressed him did he tell me I could pay by credit card over the phone, for him to order the part without my being there.
So I called my dealership (the VW dealer maybe 10 blocks away), and received a quote of $ 94. In other words Firestone would have charged me 65% more than the supposedly high-​priced *dealership*. I didn’t need an appointment and was processed as soon as I arrived. The dealership finished the job in short order and washed my car to boot.

I came in a week ago. It was my first flat tire ever and these guys were totally cool. Good customer service :)

I highly recomend this place, Jonathan, Allen and Vic are very helpful, they really take good care of there customers even on walk in customers.

Speedy convenience with professional help and courtesy.
My 1997 Subaru Impreza was in need of axle repair. The peoples at FireStone not only took care of the axle but also switched out my gaskets that were leaking.
Although it’s common for mechanics to tag on extra repairs, Firestone was super honest. I took the same car to two different places which quoted me for all these other repairs that didn’t need to be done (taking into consideration that the OBD was spitting out readings that were getting screwed up by a loose radiator cap).
The total came out to 100 bucks more than I was expecting to pay. But, I definitely feel more safe.
Also Alan hooked it up with Über to and from work. Took advantage of that for sure.

This is one of the best Firestone locations I have ever been to. The staff is always helpful and the service has always been top notch. The store manager, Allen and all of the staff are very friendly and don’t make you feel like everything is a dire emergency. They make recommendations with no pressure. Always a pleasant experience.

Came here to get my extremely old (+7 years) aftermarket HID headlights removed and I am so glad that I did. Allen from Firestone was incredibly knowledgable and friendly! He helped me tremendously with the process of removing the old HID bulbs and ballasts. I highly recommend these guys because of their impeccable service and friendly staff. Thanks for everything and keep up the great work!

Growing up in the motor city of Detroit, I have experienced some of the best and some of the shadiest auto repair folks. So I’ve learned to do my research before going in for a repair so I can know exactly what to expect in regards to time and cost. I took my car to my Toyota dealership to get a light bulb replaced. The guys at the dealership are rarely very professional. I had an appointment and waited quite awhile — to make a long story short a Toyota service man finally came out tapped on the light and said ‘I’m sure you have better things to do and you would pay $ 100 to get this fixed, the light is working now but may go out again later.’ Then he took off. So I left and was a little frustrated when the light was out again the very next day. The next week I visited Firestone on Brand. I talked with one of the service reps who took a look and said the bulb could be replaced with no problem. He gave me an honest quote which checked out with my research which by the way was not anyplace near $ 100. They were busy that day so I came back early this morning. I met with another customer service guy. He was very courteous, attentive and took care of the light replacement himself in less than 5 minutes. The place has truly great service and courteous people who seem to be honest and care about the reputation of their service center.
By the way I visited another Firestone closer to my home and the customer service representative was not so great. I understood they were busy but while in the middle of me explaining the problem with my car she decided to pick up the phone and just left me standing there. So I told her don’t worry about it and headed over to the location on Brand.
These were my first experienced at either Firestone location. I will keep any future business at the location on Brand.

I had a pleasant experience with Firestone for the past 4 ½ years, But today was special. I went there with a few issues on my Car, Having trouble driving it as the alignment were not even. even though that was over 25 cars in the store and I arrived late about 3 PM, They still want to help me and get the car done on the same day. It didn’t even take two hours before I got the phone call that I can actually pick up my car. Allen Sarkissian is a great person, a big helper, very experienced and the best associates in the store. thank you so much Allen. I owe you a big one :-) loyal customer forever.

I was scared to come to a firestone after reading a bunch of terrible reviews on other places near where i lived but i came to this one because of the reviews…
Awesome firestone. Came to check out my tires after giving them a call and it was absolutely painless.
I would come here for auto needs!

Firestones are usually iffy, but this one definitely is not.
Pros: They’re really nice. Made an appointment. was a little late, but they took it regardless. Wanted to get a lifetime alignment and the coupon that I had was expired, but the guy that I talked to gave me the discount anyways wooo! They said it’d take at least a couple hours or more since they were pretty backed up. I was expecting that so I had a friend pick me up and bring me back to my place. It ended up taking around 2 hours. Much less than what I was expecting so it gave me more time to do other things during the day. They didn’t try to sell me any crap or anything extra and just complimented me on my car and asked if I had any questions regarding the alignment sheet. Clean and plenty of seating in the waiting area. Free wifi and coffee plus water. Had some kids toys that I ended up messing around with while I was waiting for my friend lol. Quick and easy, no nonsense and friendly. I’ll definitely be back when I’m in need of another alignment.
Cons: This place is popular and gets very crowded. That’s to be expected. Parking is a hassle, but it’s LA. The cons aren’t really cons that anyone can do anything about.
Bottom line: Best Firestone that I’ve been to. I should have asked because the specs on the side that I had bumped the curb the other day was still the same, but all the other specs had been changed.

These guys just made my night (and let’s be real, my car’s life).
It’s really awesome when your shop stays open an extra half hour so you can come get your car hell or high water, via über, from Venice, during rush hour. And they do it all with smiles and genuine pride in providing dope costumer service.
Special thanks to Larry for convincing me it was actually, really, promise, no trouble to wait up for me. And thanks Allen for always hookin it up with the great prices, your lovely speaking voice, and your incredible memory for my car’s medical history like it was your own child or something.
I’ve been going to this particular Firestone for over two years and would recommend it to anyone, even if they lived in Venice. Keep up the great work my friends. :)

My girlfriend’s 1997 Nissan Maxima has seen better days and was in need of an emergency repair on a Sunday of all days, when no other reputable mechanic shops were open.
Her brake rotors had been reduced to slivers of metal, along with the brake pads, and she had never serviced them before in the seven years she’s owned it.
We ran into the Firestone and Jerry P. was more than happy to help. I’ve never been more pleased with an experience at a mechanic’s shop, being an at home mechanic myself.
Thank you to Jerry and the entire Glendale Firestone team. We’ll return soon for those boot repairs!