David N Schultz Inc

I applied for a rental property with this company and a property manager called me to say that I was denied but she couldn’t tell me why, only that I needed to call the office. When I call the office the staff send me to voicemail and just refuse to tell me why they denied my application. This company has no problem taking my money and had no problem requesting my personal information and copies of my id, ss and paystubs but when it comes to being professional and also providing me with legitimate answers for the denial they refused to do so. So I’ll be following up with the Department of Real Estate as well as Craigslist where they post their apps for free.

The management at my building was great; however, the administrators (especially Ms. Diana Chaves) were completely unprofessional. They made a mistake on my rent increase letter, and Ms. Chaves was very rude and did not handle any questions well. It was really an unpleasant experience.
Update: Based on the comment below, I believe additional clarification is needed. My questions revolved around the base amount, not the increase. The base amount listed on my rental increase was below any amount that I had ever paid for my apartment. Naturally, an error like that will lead to additional questions. Unfortunately, the answers I received from my questions were very rude and unprofessional. I will email the representative below back, but I would like to make it clear that this issue did not revolve around the increase.

This is a four star review only because it takes a while to get repairs done. Don’t get me wrong, any major repairs that need to be done are taken care of quickly, like when our tub was backing up, a guy came out at 9 o’clock that night and fixed it. However, we requested a new window and it took months to get it replaced. We couldn’t even open it, which is a problem on hot summer days.
Other than that, we’ve lived in our Glendale apartment after moving from Chicago almost 4 years ago. We have the nicest building managers, a husband and wife. Our neighbors don’t always say hi, but I go out of my way to say good morning to them, but I guess there could be a language barrier.
The only other problem I’ve ever had was a person from the main office, a woman, happened to be in the downstairs apartment while I was playing with my kids in my apartment and then came upstairs and berated me about the noise. The kids then felt bad because they felt it was their fault. That really pissed me off at the time, but that was over a year ago now so it was one isolated incident.
Other than that, I’m pretty happy in my apartment.

I have to give them an okay because they are responsive to anything that needs to be fixed. Our building manager was outstanding. They will handle building problems in a timely fashion.
Where I have a problem is that ultimately in a hot renting market David Schultz puts no value on relationships, rather their entire focus is maximizing revenues and tenants are as interchangeable as light bulbs. I understand this in a way, I am sure the company is obligated to maximize profits. If I owned a building and contracted a property manager I would expect the same. But they neglect the value of long-​term stability, good payers and low maintenance tenants. Market forces overwhelm human factors.
My assessment is based on the dramatic, non-​stop rent increases. As the market heated up, there was no consideration for loyalty. When we requested making an alternative arrangement regarding a rent increase that was beyond our comfort and potentially beyond our means, well after 60 months of paying David Schultz $ 75,000 in rent, our letter did not even draw a response.
This was not the first time. Our past letters had not been responded to either. It was as though our very request was so contemptible as to not even merit a response. After all, I am sure the thinking went, if they move out we will simply rent it for even more so who cares. So no response needed. Not even the consideration of a decline of our request. Crickets.
So, David Schultz is dependable and professional but at the end of the day all you will ever be to them is an interchangeable revenue source.

445 E Verdugo was a wonderful experience for us. We lived there for 5 years and enjoyed the great location and the quiet neighborhood. Gabe and Jane managed our building and did a wonderful job. The building was a bit older, but they maintained the property well in addition they helped get the exterior renovated. Ocassionally when the air conditioning broke or the plumbing got clogged Gabe was able to fix it or quickly get a repair man to resolve the issue. Gabe and Jane were friendly and always there to help. We highly recommend David and Shultz and their wonderful apartment managers for making our years there a pleasant experience.

My time is coming to an end living in a DNS apartment building on Verdugo Ave, because I’m moving to a new city. The apartment was spacious, open, light, and spotless, with great amenities. Also, my building manager, Gabe, and his wife, Jane, were always incredibly helpful, welcoming, and kind. They did a fantastic job of making the courtyard beautiful and peaceful with benches, tables, and lots of plants, like a little slice of paradise.

This company is much more proficient at their jobs than most. I can’t say everything was perfect, but normal circumstances when you rent.
I do wish they would put a bit more money into their properties, maybe rehab them a bit. (improve counters etc) but I’m sure if they did the cost of the units would sky-​rocket, so its understandable.
We have rented from them a few times over the years and there definitely has been issues, and the managers haven’t always been stellar, but for the most part, it’s an a-​okay company. We did have a property manager who lived below us who smoked weed. The stench would come into our apartment so we had to vacate the unit. Another unit we lived in back in 2010 had a major flea outbreak and we left there as well. But there were no issues with leaving and they seemed to understand.

So the quote goes, «First impressions are everything.» This is definitely the case here. Even before going onto Unilocal,I got a taste this afternoon of their «customer service» when I mistakenly called their general number to find out the status of a listing. RUDE, UNFRIENDLY, RUDE, PROVIDED THE WRONG INFORMATION… did I say RUDE? I am actually thankful that I called their general number by mistake. It only confirmed what I am reading (in horror) on Unilocal.Won’t be pursuing a listing with these people anytime soon.

SCAM AGENCY & RUINED MY VACATION. I applied at a location in Glendale for one of their apartments. I paid the $ 60.00 credit check fee & the manager there also pressured us to pay another $ 700.00 for the deposit. We went & paid for money orders. This was on Tuesday last week. I questioned the additional deposit but the manager said he would not put through application without it & either way we would be approved, we would just need more money or a co-​signer, if there are any problems. He said we would hear back in 2 — 3 days. On Friday evening I called & no answer, so I left message. On Monday evening I called & no answer, so I left a message. Finally at about noon today, a full week later, we received a call back saying there was no response yet & apologies for the poor service. At about 5:30 today I got the call saying we are not approved. I asked about my $ 700.00 in money orders & the response was oh, forgot about that!
Upon further pressuring & trying to get my money orders returned to me tomorrow, the manager was very vague in his availability. WOW! I now have to pay a $ 30.00 stop payment fee on my money orders! What a scam! Awful, horrible & complete waste of our time.

David N Schultz Inc. always returns my calls and emails promptly, answering all property management issues with wisdom and skill. They have a great team that can deal with any issue.

Absolutely appalled at the service we received from this company. We were interested in renting a condo in Brea and were asked for everything short of a blood sample and our first born to prove that we were qualified renters. After receiving receipts showing that everything was turned in and being told that we were first in line, we patiently awaited news that we got the condo. The next day we received a phone call saying that yet another form of proof was needed before they could run the credit check; we asked what document we could provide and were told that they would call us back and let us know. Two days later we got a call saying that the place was rented to someone else.
When I called to inquire about what happened I was told that there was a family emergency and our account just sort of fell through the cracks, and our packets were still sitting there waiting to be run. They went ahead and just ran the second people in line and offered them the condo, while we were still waiting to see what we could possibly be missing from our 40 page packets that we turned in.
After not receiving anything back three weeks later I called to get our money and personal information back, and was told the packets had been shredded. A phone call to ask before shredding my documents would have been much appreciated, as we ended up needing documents out of those packets since we had to apply for another condo, including the social security receipt that we spent 2 hours in line waiting for.
Honestly, I am thankful that we didn’t get this place because I can only imagine what hell it would’ve been like to rent from this company. Renters beware.

terrible management, poor services, not satisfied … they increase the rent every year… not going to recommend it to anyone.

Their property manager at the Alhambra Rd complex told me there were heaters built into the wall. Guess what happened when I turned the thermostat on during winter– NOTHING!
When I told them I wanted to move out, they took my end of lease notice and put up a for rent sign, but then told me that they needed a written notice two weeks before my move out date. They charged me two additional week’s rent.
I recommend that you do not rent from these people. If they message you on Unilocal,don’t answer. They sound like they want to help you, but will give you the company line after pulling your records.

I lived in a David N Schultz apartment in Burbank with Managers Gabriel and Jane a couple years ago. I was there 3 years and absolutely loved the apartment. They were amazing managers and I still look forward to renting with them. I can’t say anything about the other properties and other managers but these two were fabulous. Everything was fixed on time, every call returned. I never had to deal with the company directly because they handled things so well. Overall a good experience.

What a fucking joke! We have this «Manager» on the Sierra Madre complex here in Pasadena. His name is Mauro and this guy has to be truly on one crazy power trip. horrendous attitude towards tenants, little to no maintenance. Our bathroom has an ongoing mold issue in this outdated apartment that is way overpriced. What are the qualifications to do this job? Some people should not have certain jobs, like this clown! I’m so glad that this my last month. This biz doesn’t even deserve half a star!

Worse Customer Service I had to deal with from the on-​site manager to the office staff. The on-​site manager doesnt talk only leaves notes on the door and will put trash back in front of your door if you put it in the wrong trashcan. They do not fix problems, I had brown water coming from my faucet and the managers suggestion was to let it run for a while before using. I have lived at the Gardena, Ca property for the last 4 years and it has always been this way but now I just can’t deal anymore. I will never rent from this company again and would suggest that you don’t.

Emails, phone calls, letters, and faxes never get answered, and believe me, I did all 4 to try and get a response. When we finally moved out, it took forever to get our security deposit back, including a promise to small claim them if they didn’t return the deposit. (CA law requires security deposits or whatever amount that remains after deductions to be returned within 21 days after moving out or they forfeit the whole amount.)

The Schultz company is great! I lived at one of their properties in Pasadena on California Blvd. they no longer manage but I thought I would write this review because I never had any problems with my on-​site managers. The property was always clean and the on site manager’s were prompt to fix any problem I ever had.

What horrible people; what a horrible company.
Had the misfortune of dealing with them many years ago. Just seeing their name, even now, makes my skin crawl.
I’m not going to go into the details, but let’s just say I doubt they would know morality or truth if it bit them on the ankle.
I have my own home now, but would NEVER, EVER live in a building they «managed»

My experience with this company has been abysmal.
My fiancé and I rented an apartment managed by this company at 431 Myrtle St in Glendale. They were doing a rent special with the first month rent free. We were originally supposed to start the lease on October 1^st, with our free month beginning on that day. We then decided we wanted to bump it up a few days and the manager, Terry, told us that we had to pay for the additional 6 days in September first and that our free month would begin on October 1^st. This was not a problem. We signed the lease a week prior to our move in date of September 25^th and asked him to call us and let us know the amount. He also told us that the new stove would be hooked up to the gas by the time we moved in and that the missing/​burnt out light bulbs in the apartment would all be replaced.
We never received a call.
We moved in on Saturday, September 25^th to find that the stove was still not hooked up, the fixtures were missing bulbs, the bathroom window was cracked, and there were ROACHES. We called repeatedly, and went up to his apartment, to ask when everything was going to be done. We were told Monday and his wife said that they would get pest control to come in and spray. Since I was staying there, we had to buy our own roach traps to start controlling the problem.
On Monday, I received a call from Terry saying that pest control was there. He asked if they could enter our apartment for that and also to get the stove hooked up that day. I said yes. I then asked him about the bulbs and he said they would be replaced that day as well. I got home that night, still no bulbs. I had to clean out the dead cockroaches out of our cupboards as well as all their droppings. My fiancé went to go ask about the bulbs and Terry told him that he had to call and get someone to INSTALL them. Seriously, who calls to get light bulbs installed?
Finally, on Wednesday I called the management company directly about all these issues. An hour later, Terry shows up at our apartment to screw in the bulbs himself. He told my fiancé he still had to order the bulbs for the bathroom fixture. He was annoyed that we had called the company but said he would get a work order in for the bathroom window and the fixture that had fallen off the ceiling while we weren’t even at home.
One week later, none of those things have been addressed. We still don’t have all our fixtures working. Our garbage disposal doesn’t work. The manager keeps telling us someone is coming to fix it, but no one ever comes. Our wedding is THIS weekend. We have lived in the apartment for almost two weeks and it still isn’t in the condition promised to us.
Additionally, our manager came by yesterday to tell us that our lease is incorrect and we need to resign it. The new one has our free month beginning on September 25^th and the lease ending on September 24^th of next year. They delivered this along with the receipt for the 6 prorated days we ALREADY paid. My fiancé explained AGAIN why the manager HIMSELF had drawn up the lease that way and refused to sign it because we agreed to one year plus six additional days in the beginning. We had to call the management company which still doesn’t seem to get their OWN lease that they wrote.
This has been so frustrating. Not a single apology from the management company about the fact that our apartment was infested with roaches. No offer to get it cleaned after they were killed. Things STILL don’t work.
This company is constantly running move-​in specials for their various apartment complexes. Now you know why. It’s NOT worth the frustration. Stay away.