Cherry Creek Modern Dentistry

The dentist has never been a pleasant experience for me. I am ashamed to say that I hadn’t been to the dentist in MANY years. I figured I would put my reservations aside and go see Dr. Harrison at Cherry Creek Dentistry. I was really nervous before I went but from the moment I stepped in the door my nerves were put at ease. Everyone was very welcoming and I didn’t feel judged or embarrassed.
The x-​rays were easy and quick. I ended up needing more than a quick clean. Dr. Harrison was very gentle and I felt no pain during or after the procedure. I am very happy with my decision to try Cherry Creek Dentistry and to be back into a normal routine of going to the dentist again.
I would recommend this office and Dr. Harrison to anyone.

This place is the WORST! They are only out for your money, not your health. I have been to 2 dentist offices since visiting here and they have both confirmed their shady practices. Anybody else told they need a deep clean by laser that is insanely expensive? Obviously EVERYBODY gets told they need this judging by the reviews. DON’T FALL FOR THIS! What a frickin’ rip off! Crooks. Avoid this place at all costs. They run their business like a shady mechanic. They’ll nickel and dime you and try to make you feel good about getting services you had no reason getting! This place needs to be shut down. Keep searching. If you go here after reading all of these negative and accurate reviews, it’s your own fault.

As a moderate Unilocaler, it pains me to admit that I didn’t check Cherry Creek Modern Dentistry (CCMD) on Unilocal before I went. In my defense, I’ve never had a bad experience at a dentist/​orthodontist office. Not once. Well, not until a couple days ago when I made the foolish mistake of walking into CCMD. Why CCMD? I hadn’t seen a dentist since I moved to Denver a year ago and I literally pass this place every single day leaving home. They boast a new patient special for 59 $ that includes a cleaning, which is really all I needed.
9:45(am) — I came in and was greeted by the 3 or 4 receptionists and signed in. Why so many? Who knows.
9:50 — Filled out patient sign in sheet on a computer (which helps them treat you more like a number and a dollar sign).
10:00 — The first attendant came to take my x-​rays and was quite nice. She introduced herself, and brought me into the x-​ray slot. I call it a slot because it’s literally like a 3×3 slot in the wall with no door where this big x-​ray setup is supposed to fit, and it’s right off the main hallway. I’m no x-​ray technician, but I don’t think this can be the safest thing.
10:05 — I’ve never been more poked, prodded and uncomfortable taking x-​rays in my entire life, and I’ve taken a CAT Scan! The x-​ray procedure was utterly ridiculous, took 30 minutes, and consisted of over 20 x-​rays and a dozen pictures with this electric toothbrush camera looking thing. Look, I took less than five x-​rays when I got braces. And bless the young girls heart who was trying to do them. A combination of it obviously being her first week as well as the shoddy machinery/​set up, she failed miserably. During the process, two different attendants walking by saw how uncomfortable I was and stopped to help out, but it’s not like they made the big horse muzzle contraption they stick in your mouth feel any more comfortable, which also happened to smell/​taste like s#it.
10:25 — The second part of the x-​ray process were pictures taken with an electric toothbrush thing, covered in plastic, for sanitary reasons, obviously. Well, when the girl couldn’t get the pictures to register in the system because the «plastic was messing with the flash», a second attendant that came in to help ripped off the plastic and directly stuck it in my mouth! I was taken aback, to say the very least. At that moment, I knew this was going to be a downward spiral experience.
10:35 — I’ve been ushered into a more familiar looking dentistry room setup. The one glaring difference is a flatscreen computer monitor that is intrusively close to your face as you sit in the chair. It took little time for a woman to come and greet me, tell me she was a dentist, and immediately dive into my mouth as she discussed my plethora of x-​rays. I could barely focus on her, however, because there was a trio a people standing in the doorway staring down at me. Who were they? I had no clue, nobody introduced anybody and it was largely unprofessional, not to mention uncomfortable, especially considering we’re supposed to be going over my confidential medical records, right? Well, I had to address the elephant in the room. «Excuse me, who are they?» I asked the dentist. «Oh…» she said, then one of the group quickly stepped forward to introduce herself and say they were just «observing». What? Um, sure… So the dentist begins giving me what seemed to be an identical auto mechanic pitch on all the work she suggested I do to my mouth, all while she pointed at the x-​rays and pictures on the screen mere inches from my nose. It was like a crazy intimidation tactic. It was so classless that I laughed to myself in my head and just nodded. Then after her spiel she says I needed to get «probed».
10:55 — Probing. Another new person comes in with an assistant, leans me back, then begins prodding my gums and spitting out numbers in sets of three that she generated in her head and told her assistant. 323, 442, 242, …, This literally went on for about 7 agonizing minutes. Only afterwards does she say «bet you wanna know what that was about». Then began the SECOND mechanic pitch. She tells me I need to purchase their «deep gum cleansing» treatment and they can set me up with a payment plan…
OKAY STOP.
I couldn’t take it anymore. I asked her politely to stop her pitch, told her that all I wanted was a cleaning when I came here. I don’t have insurance, and I don’t want all these extra things everyone was trying to upsell me. Mind you, ten hands have been in my mouth by now, and not a single cleaning bristle. So they both get up and left me. FOR NEARLY 15 MINUTES.
11:15 — I got up and walked out much like one would at the movies. I gotta say, it was pretty liberating, and I feel sorry to have gone through all the other bad reviews of this place and see that no one else thought to do such a thing. On my final steps out, one of the reception armada called my name, but I didn’t break stride.
11:25 — Call from CCMD. Told them to check my Unilocal out.
*BEWARE*

I wish I’d read reviews before establishing as a patient here! I’ll spare you all the details but they range from over an hour wait after appointment time to damaging my teeth to condescending explanations from the Dentist. A few of the support staff were professional. However, I will not be returning to this place.

I am the worst customer a dental office has to encounter. Because I am scared of dental pain, I become angry and evil. As an adult, I’ve tried to rehabilitate that attitude by finding a dental office which can help me relax and to work quickly and calmly. Counter balance that with being self employed, I don’t have a lot of extra money to spare on unnecessary treatments.
Years of trial and horrible, horrible error later, I have the good fortune to find Cherry Creek Modern Dentistry and most especially Quiara. R.D.H. does not do her justice. Please append «compassionate, calm and positive attitude.» She has worked with me over the past 2 years to get severe periodontal disease tamed and on the mend, anticipates the best conditions for getting the necessary treatments done (even has dark sunglasses ready to go in the exam room so that with my iTunes, dark glasses and nitrous, I’m at much at ease as possible), and has a knack for phrasing the difficult information so that I can deal with it rather than run away.
The larger issues are deftly handled by Dr. Laura Dumbell, DDS. She’s got that perfect balance of business and caring which makes the difference when deciding on treatment. I can get a full rundown on costs and treatment options before deciding how and when to schedule «the big stuff.»
Easy scheduling, easy parking, and overall the only folks I have been able to consistently trust with working with me on making progress to tame the evil dental phobia beast that is nestled deep in my psyche.

I’m 40 years old and have no cavities so or issues with my teeth. When my regular Dentist retired I decided to try Cherry Creek Modern. They tried to tell me I had a bunch of serious issues with my gums and tried to sell me some rather expensive treatments that were unnecessary. I know that they were unnecessary because I didn’t do them and I fortunately got a 2^nd opinion. 18mo later, I have had 2 more cleanings with high marks and no issues.
Be prepared for a high pressure sales pitch for stuff you may not need at this place.

If you are considering this place, smack yourself and find another dentist. The advertised low prices will end up costing you a small fortune in the end. I’ve delayed this review for years now, mostly because I didn’t want to write something that was quick and uninformative.
I went to CCMD in 2010 for a cleaning. I’ve always had pretty good results, I had some fillings but never more that that. At my cleaning appointment the girl who cleaned my teeth cleaned the front of my teeth but she didn’t touch the back and she didn’t floss my teeth at all. I assumed I wasn’t finished with the cleaning when she excused herself from the chair. She left me waiting for 45 minutes while I listened to her and the rest of the staff giggling and talking about their personal lives outside of the room. After a long wait, the dentist, Dr. Ashley Harrison came in and informed me that I would need a crown, and OH they could do it in one day for $ 1200. I didn’t even know what a crown was and she wasn’t bothering to explain. I was so late for work by then that I didn’t care, so I left. After fuming about my 2 hour long appointment that night I decided to send the clinic an email explaining how disappointed I was in the service. Not more than a day or two later I received a call from Ashley Harrison (the dentist and owner) apologizing. Then she sent me flowers and offered to do my crown for no cost. I’ve never experienced anything like this before. I grew up in a small town where dentists were not part of these giant corporations like CCMD. So I assumed she must know what she was doing and decided to allow her to do my crown or I guess what CCMD called it, an onlay.
Novacaine makes me sick. Dr. Harrison did nothing to make me comfortable during this. She sat in the room while her staff made the onlay with their fancy $ 15,000+ CEREC machine. Apparently in the state of Colorado the laws are pretty relaxed on who can do what in a dentists office. Staff can do almost anything. And at Cherry Creek Modern Dentistry, they do.
After the onlay I never returned to CCMD, but throughout two years my tooth was always sensitive and ached. I just assumed it was fine. I went to a few dentists, one removed cement that was left on my gums from CCMD and that helped. But over time my pain grew worse. I decided to go to a very respected and highly recommended dentist. He did one exam and xrays and said the onlay wasn’t sealed properly and was leaking and I needed a new crown. Upon going in the onlay was worse than he thought and I ended up having to have a root canal. It’s been two years since I’ve had that root canal and my tooth feels perfect. After speaking with this dentist we came to the realization that CCMD had terrible reviews and has a reputation for being a chop shop type of dentist. That is when I decided to pursue a small claims case against Dr. Ashley Harrison.
I ended up suing CCMD for roughly $ 4000, all that I was out after her botched dentistry work. We went to court a couple times, each time Ashley was emotional, sloppy, and took everything very personally. My dentist came to court with me and made her look like an idiot. She bragged about being a chemist, but her emotional and shaky voice made it evident she was grasping for straws. She also tried to sue me for a counter claim for lost wages, she apparently isn’t familiar with the law on that. She also brought with her an office manager who was threatening, tried to be intimidating, and who was by no means professional. He was very much her puppet and he had no clue he was defending a train wreck.
In the end, the judge dismissed my case based on the statute of limitations. However, he clearly stated, had it not been for that, it was obvious that Dr. Harrison was neglectful and did not provide competent service. For me, that was all I needed. I considered those words a success. To everyone who has had a bad experience with Cherry Creek Modern Dentistry, don’t be afraid to take her to court. It costs $ 40 and it’s worth it. That stuff is now registered in the state and at the board of dentistry. To everyone else — Do yourself a favor and go somewhere else.

Ask for Quiara! She is an absolute gem, and really cares about her patients. She performed scaling/​root planing/​laser on me today, and I love the results so far. Her meticulous attention to detail makes me feel really confident that my teeth are receiving the best care possible.
They are very up front and honest about all fees, and the whole staff is very friendly. I don’t agree with any of the negative reviews, and am looking forward to my next visit.

I didn’t know any better… It should have been a red flag when they pulled all of my wisdom teeth and didn’t even give any direction on doing «washes» to prevent infection. I recently had to go to a different dentist (due to change of insurance) and he said the fillings that I did have were done poorly and that now I would need crowns. I think i was dazzled by all their fancy machines and young dentist but NOW I know better!

Stay far far away from this place! My experience started about three years ago when they first opened. I went in to this office because I used to go here when it was Boston Market so I figured I would check out the office and get my teeth cleaned. Everything seemed great at first. And then… The dreaded Dental Plan. But this isn’t your typical dental plan– they sit down with you and basically high pressure you into doing their treatments. Same day crowns! Woohoo lets do it today! Here are our payment plans lets do it today! It w

This place it the worse I have ever I had 5 surgeries for a crown replacement and I had to go to another place to get it fix. The staff is most rude and unprofessional ever so I complain to the manager and she was ever ruder than the staff. I spend so much money and had to go to another place to get a simple crown fixed.

Do not even think about coming here.
These guys are just unbelievably rude and unprofessional. The assistants couldn’t see me in my examination room, couldn’t see me, so I kept overhearing them complain loudly about the patients and their «swamp-​ass.» Nice. They had terrible bedside manor, and would ask questions they obviously are assigned in order to appear human with the most dead set of eyes and facial expressions you have ever seen. The juxtaposition between the warm, «I am asking this to project friendliness» questions and the «I wish you would just die so I could go home to my percocets and Toddlers in Tiaras» expressions could literally be in a horror movie. Terrible, trashy people.
The dentists themselves aren’t any better. My dentist made several basic mistakes. Like telling me my bottom left wisdom tooth needed to come out, and then writing my bottom right on the chart. Which led to just a shit-​storm of confusion when I finally got to come in for the surgery almost three weeks later (they have an «independent contractor» surgeon that comes in once a month-​so consider that if you have severe pain and don’t want to pay multiple times for x-​rays and consultations).
The oral-​surgeon was perhaps the biggest jerk I have ever had to deal with. Literally told me I would probably die if I waited a few months to take out the rest of my Wisdom teeth when my insurance starts again. Felt like dealing with a used car salesmen, using hardcore, high pressure tactics to get the biggest sale at once. Not impressed at all with this place. Worst dentist’s office I have ever been in by a long shot.

My up date is this I received partial payment back from Doctor Harrison. Dr. Harrison told me that she would not only refund my partial payment, she went so far as to say she would replace my front tooth for free.
So after a years time I decided that I would call and speak to her about some work.
Dr. Harrison called me back last week and left me a message to call her back. I called Dr. Harrison back today 4÷14÷2014 and she was not in and I left a massage to have Dr. Harrison to call me back.
Then I get a call from this girl named Sherry. WOW!!! This lady is the most rudiest lady I have ever spoken to. When I told Sherry I did not want to talk to her, I wanted to speak to Dr. Harrison.
Sherry got up set and started telling me what I can and can’t do.
Sherry your not the Doctor!!!
I was right the first time and at least I got some money back.
Now I will turn my back on Cherry Creek Modern Dentistry.
For it is not Dr. Harrison who runs her dental office it’s Sherry.
Stay away for sure!!!
I should have learned the first time.

DO NOT COME HERE EVER.
I would also give negative 5 stars if i could. Based on my experience and all the bad reviews, I’m seriously surprised this place is still in business.
Long story short, i came in for a free cleaning and left with a $ 400 filling that has given me pain in my tooth for 5 months. I’ve been back 5 times and every time they seem to have a different response to the same problem. They seem like they are guessing every time. This place is a nightmare, and everyone seems incompetent. I legitimately do not know how these people graduated dental school much less high school.

If I could give Dr. Harrison 5 minus stars, I would. This dentistry is the equivalent to that low level hair salon, Great Clips, whose well known motto is, «Get ‘em and get ‘em out.»
Cherry Creek «Modern» Dentistry has the same business model. For example, when administering a numbing agent, every dentist I have ever been to, gradually injects the serum into the cheek or gum to minimize the discomfort. Dr. Harrison slams that needle into your cheek and pushes that plunger down as fast as it will go to get that numbing agent working. Why? So she can dash off to the next room and see another patient.
As a result of Dr. Harrison’s haste, when that serum is being forced into you, it literally feels like your head is about to explode! It is the most horrible experience you can imagine. Then she jams another needle into the gum and pushes down on that plunger once more. Gawd, the pain from the needles is far worse than whatever issue you may have with your tooth.
Further, I have never been to any dentist who did not give post-​procedure advice. You know, what to expect the next several hours or days afterward. Like, don’t chew on that side or try not to eat hot or cold foods, etc. Not a single word from anyone at the office. It is was just, pay us and, «Next!»
So, did she and her assistants who do much of the work, even do a good job? It has been two weeks and my jaw is killing me. I cannot open it all the way without discomfort. It appears that I will need to go to an endodontist, as a result. That is a major bummer.
Dr. Harrison presently owns two offices and is opening a third on Colorado Blvd. Probably right next to Great Clips…

I Love Cherry Creek Modern Dentistry!!! They are so helpful, caring, patient, and wonderful with all their clients. My boyfriend and I have been going there for about 2 years now and they never cease to amaze me! They always make sure we are taken care of. They go above and beyond for us! They have even gone as far as helping us when we are down and out financially. They genuinely take care of us when we are there. I always feel welcome and like we have been friends for years. They always make us feel comfortable and have never pushed us into anything. You can definitely tell they want the best for us while always making sure we are on the same page.
I Love everyone there! Thank You so much Cherry Creek Modern Dentistry you are the best!!!

If you are looking for honest, thorough, and experienced dental care stay away from Cherry Creek Modern Dentistry!
I was suckered in by the idea of a modern, tech-​forward dental office. The first time I visited the office was for a simple cleaning and check up. The dentist was brand new, right out of dental school, and very set on fixing every problem he supposedly found n my mouth. I agreed to 3 fillings but declined the laser gum therapy.
After the dentist completed my fillings at could tell something was «off» with one of them… my bite didn’t feel right at all. I expressedy concern to the dentist and he tried to brush it off, telling me that it was just the novacaine and it’d feel better when I got home. I pushed him to try to clean it up a bit before I left, which he quickly and reluctantly did. It still didn’t feel right. The dentist looked very annoyed and told me to go home and make another appt for another day if I needed it worked on. Low and behold, when the novacaine wore off a couple hours later it was even worse. One of the teeth just didn’t fit right with my bite, felt weird with my mouth closed and was really uncomfortable when I chewed food.
I made an appt for the next day and the dentist finally took his time with fixing the filling sothatit fit with my bite. I left, convinced that my next dental appointment would be at a different dentist… little did I know that appointment would come only 4 months later when one of the fillings the dentist had done chipped off!
I saw Dr. Bunch at Cody Dental Group (highly recommend him), who was very surprised that I was having issues with such a new filling. He told me it probably wasn’t set correctly. After a full exam, he also informed me that my gums were in excellent shape. I told him that Cherry Creek had told me I needed laser therapy only 4 months earlier and he laughed. His hygienist told me that Modern Dentistry is the car salesmen of dental offices… Always trying to upsell.
I will never return to Cherry Creek Modern Dentistry, and will stay away from the modern dentistry chain in general.

I felt pressured into paying on the spot for an expensive SRP treatment and literally burst into tears in the office because I felt I was being told I needed a treatment, and couldn’t afford it.
I found another dentist that quoted me over the phone the same SRP (deep cleaning) procedure for half price. After an evaluation, both the new dentist and hygienist told me that I definitely did not need the treatment, my gums were basically great and the slight tartar build-​up could be treated with a normal cleaning. However, they did find a serious cavity.
So basically not only did this dentist want to charge me $ 1,000 dollars for a procedure I did not need they weren’t even able to spot an actual real problem I had. My new dentist showed me the tooth, it was literally decaying around the gum. It didn’t take a dentist to see I had a cavity!
I literally have no more words except to say I will never go to this dentist again.

Where to start?
I started coming to this office way back in 2010 and initially had great experiences. But the longer I was a patient, my visits became more disorganized and I sincerely began to question the treatment I was receiving and being recommended to pursue.
Rarely after my first visit did any of the techs or hygientists introduce themselves or explain what they were doing. I felt as if I had turned into a head with teeth, but nothing more. And soon, I rarely saw the dentist that I had first come to see.
Over the course of my last two visits, I felt as if I was bombarded and being guilt-​tripped into doing procedures that I didn’t believe I needed. I’ve always had excellent dental hygiene, so extensive work, including lasers treatments other reviews have mentioned, that wasn’t necessary one year ago really made me question the integrity of CCMD. So before going ahead with anything, I wanted to get a second opinion from an independent, self-​practicing dentist not associated with any Modern Dentistry. And lo and behold, um, no, I don’t need thousands upon thousands of dollars worth of dental procedures. Surprise surprise.
I had always been baffled by the negative reviews for this office because I was initially treated so well and had great care. But as I visited more, I completely understood why. I lost confidence in this office and am extremely thankful I trusted my gut and got a second opinion.
Run away!

Ehh. I bought a groupon that was a really good deal ($ 29 for exam, x-​rays, cleaning, and take home whitening –supposedly a $ 600 value)…that I had to use at a Smile Generation. So I chose Cherry Creek Modern Dentistry. I was pretty disappointed.
Several things stood out that seemed unprofessional.
First, they had a major HIPPA violation, where they had an open book sign in, with everybody’s name, contact number, home address, etc! Usually this should be covered up so you can’t see anyone’s info. I’m surprised they didn’t have clients filling out their SSN and credit card info while they were at it.
Second, my ‘hygienist’ (I guess that’s what she was– although about a total of 5 people came in over the course of this process) never introduced herself. She just called my name and herded me over to a «room» (no door, just an opening). She finally told me her name after several minutes in an «oh and by the way my name is…» kind of way.
Third, another girl came in to do the cleaning. She took one look, said «I can already tell this won’t take long,» and rushed her way through the cleaning. After she flossed 4 teeth– yes– only FOUR, she said «that’s probably good enough, I don’t know why they have us floss at the end anyways…» !!! SERIOUSLY?!! wow.
Another ‘hygienist’ or whatever they were, (I had no idea who was doing what job, why they were in there, etc.) mentioned she was allergic to latex. Another hygienist made some comment about how that would be a problem in other areas of her life, obviously referring to condoms. It’s really hard to offend me, but it seemed odd and kind of unprofessional at a Dentist office (but then again, everyone working that day appeared to be 18 – 21, and the Dentist herself looked extremely young… while I was sitting in the chair, I was so off-​put that I found myself wondering if she had even gone to Dental school).
They were nice in that smarmy way, the way people talk down to elderly or kids «OHH HIIIII! HOWWW ARRRRE YOU???» I felt like a number here, not a name, and felt like they were just getting as many people in and out as fast as they could.
The only reason I give it an extra star is because I did appreciate that while the Dentist told me I probably would need more sealants because some of mine had chipped off, she didn’t try to force it on me or make me schedule right away. If I do get more sealants, you can bet it won’t be at this place!