Bonnie’s Embroidery & Engraving

I must start off by saying Bonnie seems like a nice lady, but when it comes to business, she is completely unprofessional. There are so many options for screen printing these days, but our school was trying to use someone more local to support local business. All was well as we began discussing our spirit wear order, until I started looking into the pricing she gave us. I quickly realized it was outrageous for the quality of garments she was providing. Business is business so we decided to go with a less expensive printer and discontinue moving forward with Bonnie. We were very cordial, but she was not. She started off by writing and inappropriate, unprofessional email and cc’ing everyone. On top of that, she actually tried to charge us for her «time». In my 15+ years of running my own business I had never heard of such a thing! Needless to say she burned that bridge, and while we may have gone back to her in the future for other needs, we now have no intentions of working with her again. She was way too emotional and unprofessional. So do yourself a favor and cut out the middle man and go to Face First (local screen printer in SJC) or one of the many great online shops (like custom ink). They will ALL be cheaper and more customer service oriented than this place.