BevMo

THE WORST BevMo I have been too. ZERO at customer service.
I am a handicapped woman and I was there late Sunday night. I was parked in the designated handicap parking spot at the shop. The store was going to close at 9:00 and so I did not think it was a problem for me to leave my car to go across the street to grab a quick bite to eat. When I returned at 9:30 my car was towed. WHO TOWS a handicapped persons car??? ONLY a true heartless idiot.
I was stranded and devastated as nothing like this had ever happened to me before. WHO IN THE WORLD TOWS A HANDICAP VEHICLE AT THAT HOUR???
Plus what the charge to tow your car is absolutely high way robbery $ 304.50, I finally got my car I got home at midnight in tears.
SHAME ON YOU FOR DOING SOMETHING LIKE THIS!

Dear Corporate — one of your ambitious executives, trying to make a name for himself, absolutely destroyed the fantastic wine tastings you offered for $ 2 on Fridays and Saturdays. He jacked up the entry fee to $ 5 to generate a few extra bucks and now only offers this as a credit when you spend $ 20 instead of $ 10.
The result? My wife and I haven’t been to BevMo! in months. We used to enjoy attending the wine tasting on Saturday but now you have eliminated it. It was the perfect venue for us to learn about wines before purchasing a bottle as well as cheeses, crackers, and other products you carry.
Your astute executive has succeeded in reducing expenses by eliminating wine tastings. But I will guarantee you that no one at corporate has bothered to look at the other side of the ledger. Your revenue from loyal customers who patronized BevMo! and then purchased products after attending a wine tasting has dropped commensurate with a drop in revenue. You have deftly eliminated the sole purpose of a wine tasting: to get people to buy wine.
But the piece that you don’t quite comprehend is that your goodwill and free word-​of-​mouth advertising from loyal customers is NoMo!

This is our standard bevmo and everytime we go, it’s like Xmas for adults. I swear, my boyfriend is always about 2 seconds away from gliding down the aisles on the shopping cart like in those old school, back-​to-​school staples commercials lol.
Their selection is always rotating and up to date, and their employees are usually super friendly and knowledgeable. One of their female employees with the curly hair cracks me up! She typically ends up checking us out and we always have a nice conversation –she suggests a lot of great beers too!
The only down side to this Bevmo is the parking!!! Brand is such a Shitshow to begin with and then when you go around back to park in their lot, there is legit 6 spots crammed into the smallest lot I have EVER seen. Trying to get in and out of there is such a task and an accident waiting to happen… it’s even worse when ppl park huge trucks in there and you have to try your best to maneuver around them. During off hours, there is parking typically on that back street, but if not, you’re shit out of luck a lot of times.
And so… Minus one star for obnoxious parking situation.

I’ve been a BevMo customer for so long, that the cashier at any location usually makes a comment indicating that my card must be really old, because they’ve never seen one like it. Either that’s true because the card is super old, or the turnover is such that… well, you know. I bought an unopened non-​perishable non-​alcohol plastic item last week, which I had to return, because it wouldn’t suit our purpose. No big deal, it was less than $ 10, and I was in the area anyway. The cashier told me to go to the back, and that he’d send a manager to take care of my return. After a ridiculously long wait (the store was empty, by the way), 2 managers came out of the back. So you have a return? Yes, thanks, I do, I have the receipt. One manager to the other, hey man, did you see that email about the returns? No, man, I didn’t. Well I’m sorry, we no longer do returns. Excuse me? Yeah, we don’t returns. Are you kidding me? If this were true, then the cashier should have said something, which would have saved a lot of wasted time. If it’s not true, then the 2 managers were being jerks. Either way, messed up. I think I’ll enclose my antique BevMo card, along with the 5% savings coupon they just sent me, in my letter to BevMo Corporate. One thing is certain, it will be a cold day in Hell before I spend another penny in a BevMo store.

I love this BevMo and I love Gabe! I had a last minute order that I placed online for a quick turnaround on February 9^th. It was work related for an event and was time sensitive. Gabe went out of his way to ensure that the order was ready in minutes. When I arrived, everything was perfect and the transaction was quick and painless. I will definitely be back and here’s a shout out to Gabe for his hard work and efficiency!

Good price compared to supermarkets. I found exactly what I was looking for… nice!

Our «go-​too» place for buying wine in quantity.

Love BevMo!!! I’m so glad they opened one in Glendale!
I always go when they have their buy one get one for $ 0.05 and I stock up. They’re a bit smaller than other BevMo’s so if you’re looking for something specific I suggest you call ahead of time so you don’t waste time driving and parking (there’s only 6 – 8 spots in the back and its TIGHT)

It’s one of the smaller BevMo’s I’ve been to but it’s well stocked and I rarely find dusty bottles.
The major issue at this location is the parking. They are now doing extra construction and have blocked off the public parking area.
There are only like 4 or 5 private BevMo spots and it’s a tight spot so it’s hard to wait for one of them to open up before you’re honked at to get out of the way.
The staff is friendly and they usually have some sort of tasting table setup but I’m always rushing in and out. This is to help with their parking situation but also to enjoy my GJ as quickly as possible.

It’s the closest BevMo to my place but I had to drive to the next closest one for what I wanted. Not only were they out of what I needed, they didn’t even carry it in other quantities. The store seemed empty with just a handful of shoppers. The other location was bustling with a full inventory.
Staff seems friendly enough but the parking is limited to about ten spots in the back. All in all, I’d recommend either Pasadena or the Burbank locations.

(Shopped 11÷24÷14 M @ 5:30pm and many times before and certainly after): Mo bevvies… mo bevvies… mo bevvies!
I found myself at the BevMo in Glendale days before Thanksgiving with one of their kick-​arse $ 10 off $ 50 purchase coupons for those who signed-​up to be on their mailing list. It was perfect timing too, since my wine rack was nearly dry and I wanted to bring a few bottles to Thanksgiving lunch. As was usually the case, I searched for wines I’d never tried before (variety was the spice of life, right?), and as long as I spent close to $ 50 as possible I would’ve saved close to 20%. So, let’s see how the haul was on this particular trip
:
2011 Craftwork Sauvignon Blanc x 2 ($ 17.95 + $ 0.05 Sale) — I’ve been on a Sauvignon Blanc kick since I vacationed in New Zealand in 2012 and chugged this sweet white wine. From the Monterey, CA region, this had a yellow color, subtle nose and sweetness with a refreshing finish.
2010 Tormaresca Neprica ($ 11.99) — I loved Italian wine and this baby from the Puglia region was no exception. A ruby color with an aromatic nose, half-​body yet robust taste and a lingering finish.
2011 Las Vascos Cabernet Sauvignon ($ 9.99) — For some reason my palate wasn’t a fan of Chilean wines, like this one from the Colchagua region. A deep dark color, strong nose, full-​body taste with high tannins and a chalky finish.
2011
Malbec ($ 9.99) — I didn’t always have a palate for Malbecs but I have grown to appreciate them now, and this one from the Argentina’s Mendoza region was a bargain at this price! Ruby dark color, bold nose, full-​body with slight tannins and somehow a pleasant clean finish.
2011 Para El Alma Chardonnay ($ 8.99) — I’ve found that Chardonnays are a bit dry for me now, but this one from the Buellton, CA region was decent. A light yellow color, lilting nose, casual-​body with fruity overtures and a oak finish.
Service — I usually didn’t need any assistance since I knew my booze, brews and wines, so it was simply a kind greeting from the cheery youthful staff and the quick way they got me through checkout. They seemed to have a penchant at this particular location to constantly ask for my ID — what gives?! It was all good especially when I saw their reaction. Wonderful training job; keep up the good work!
Parking (Free) — They had their own small lot in the back with six spots total
. Otherwise, there was metered parking in a nearby lot as well as along the main drag of Brand Blvd. and all surrounding streets. But Glendale has become parking structure central these days which offered 90-​minutes free parking and whatever rate after that.
Atmosphere, décor, ambience — A smallish yet standard liquor store with 50% dedicated to liquor and mixers and about 25% each to beers and champagnes/​wines. There was a tiny tasting area in the center of the store, registers at both back and front entrances/​exits, refrigerated section for mostly beer (Champagnes and white wines, too), and a plethora of aisles that housed all the adult goodies and libations. They had a few snacks as well as a quaint selection of cigars and stogies. Of course promotional ads hung from the walls as well as strategically-​placed POP displays. A fair amount of natural (and street) lighting came through all the windows and glass doors mixed with the primarily soul-​sucking fluorescent lighting. There were no TVs but there was Top-​40 background music.
Attire — Totally casual, so I would normally be in a t-​shirt, boardshorts, and flip-​flops.
Overall, I liked BevMo’s Glendale location even with its limitations of location, size, and variety. The customer service — although I rarely needed help — has always been great, and generally speaking the prices very competitive with member benefit rewards. I found very good value based on the prices, service, and experience noted above (total paid experience was around $ 54.00 AFTER discounts; no tip required). And, they accepted my credit card of choice… AMEX! 4.0 STARS

This BevMo is not as accessible as most. The parking is limited located in back of the store accessed from the alley.
Lucky I work up the street, so it’s not too overwhelming of a park & drive.
Nevertheless, the inventory is vast and carry the essentials especially for those rough weeks from work.
They also carry chips, snacks, crackers, and cheeses.
Staff are always friendly and motivated to help.

Cool selection of whisky and a pretty clean store. My husband is a whisky drinker and he’s never seen this whisky before. So I better start saving up for next Christmas.

This is the second time I have tried to buy large quantities of wine from them and have failed. Both times I checked inventory online and they had plenty in stock but when I went to the store, they always claim they «sold it all last night». Really, both times you sold all of them «last night», what a coincidence.
Subsequently, both times, they offered «comparable» options which were at least 30−40% more expensive. No thank you!
Either this place is running a «bait and switch» operation or their inventory system is completely shot. The only reason they get 2 stars is their vast selection of wines.
In closing, both times they lost out on a few hundred dollars worth of sales.

Nice shop. Good selection and decent prices.
Since the Americana was built, I find parking in this area a bit tough sometimes. This shop has a few spaces in a small lot in the back but I wish there were more.
They have some nice accessories and a decent cigar humidor.
The staff here has always been friendly and very helpful.

Alcohol abundant superstore! If Bevmo does not carry it then it does not exist. Came here to get different tequilas, mixes, wine and craft beer. Found everything I was in search of and then some. Careful! You could easily spend a fortune here stocking up for your personal use or catering for a party.
Friendly and helpful staff who don’t beat around the bush. If they can’t answer your query then they will find someone who can. You ask the «what product is better?» question you always get a blunt answer. Love this place.

Love BevMo! We don’t have them on the East Coast, so I really loved the variety of liquors, wines, mixers, and beverages they had.
They also had a small cheese/​charcuterie fridge near the registers!
There was a wine tasting when we were there. We attended that and got $ 2 coupons off our purchases. The guy who was working the wine tasting was really nice and funny, too. The location was clean and also had a bathroom in it, which was very convenient for shoppers who are drinking.

Clean store, fair collection, nice employees.
However, I asked an employee to look up a beer for me, and he mentioned the Pasadena store has it. however, upon calling that store, I realized the Glendale employee had been mistaken. Good thing i didn’t drive all the way out to Pasadena only to be left empty handed.
Parking is a super small mini lot behind it. very tight.

I’m a fan of BevMo because they have so much more to offer. But I can safely say that this particular BevMo can be a bit irritating because of their parking situation.
They are right across from The Americana which already causes problems when it comes to traffic but it doesn’t help that their parking lot consists of about 6 parking slots. There is, however, meter parking a few feet away but that isn’t AS convenient.
The selection varies which is both good and bad. Since they have such a smaller store they don’t hold as many products but they still out shine any Ralph’s, Food 4 Less, Vons, and Super A in the ER area.
Overall
I’m a fan.
Tip
Sign up for their reward program; they have some good specials from time to time.
Order and check their stock online if you know what you want and don’t want to waste your time.

you know… just your standard bevmo.
The beer selection is a little weaker at this location, but still better than your average super market or liquor store.