Barnes & Noble

I used to love this Barnes and Noble, always loved the chain but I think I will not be visiting it as often. I normally tried to get out there once a month and normally spent between $ 60-​$ 100 bucks.
I was there today and a cashier was really rude. I got in line and she said «are you trying to pay? I’m not open, got to her» and made a gesture with her head towards her right side. I went over to that line and that cashier said «not this register, over here» and moved over to the next register.
The rude cashier that had indicated to her right asked again, this time extremely slow and condescending, as if I were in some way impaired «were you trying to pay?» and then said to the other cashier, «I told her to go over there» and rolled her eyes.
I paid for my books after the awkward exchange and vowed to not return for a while. Not to mention the last time I was there, they were having a sale on a selection of scented candles, I grabbed a few and was charged full price as opposed to the 40% off. I had several books too, and unfortunately did not notice until I arrived at home. When I called the store, got the run around so I gave up. My advice to the general manager is hire more alert and customer service oriented people.

I waited for Mary Roach’s new book Grunt but wasn’t able to purchase it because this Barnes and Noble branch is not chip ready. Their card readers asked me to insert my card coz of the chip but it won’t allow me to completely input my PIN. They don’t have a solution for it. I left without my book. Boooo Barnes and Noble for being so behind with chip technology.

This Barnes & Noble’s location at the Americano at brand is very large. It’s one of the larger Barnes & Noble’s locations I’ve seen. It has three levels and the trademark Starbucks/​coffeehouse inside (located on the third floor). While I was inside of this Barnes & Noble’s I needed to use the restroom (which is also on the third floor just past the Starbucks coffee house). The bathroom wasn’t the cleanest but by far wasn’t the dirtiest either. I didn’t noticed a baby changing section in the men’s restroom, but perhaps there is one inside the women’s restroom. Regardless, I think there should be a family restroom to allow for men who are single parents to change their infants– especially since the baby and children’s toys and books section is located directly outside of the restroom.
While I was there I didn’t experience any employee asking me if I needed help although there was an abundance of employees. That’s not something I would say is a bad thing however it is an area of improvement on the customer experience side. When I found the books I wanted to purchase and got to the register the person at the register really try to sell me hard-​core on getting and Barnes & Noble’s loyalty card. I don’t know if that’s because they’re some quota or this employee wants to lead in new loyalty membership account created, but I did turn my stomach a little how hard they were pushing for me to open a Barnes & Noble’s loyalty membership. Minus that this was a great experience at this Barnes & Noble’s and I’ll be sure to visit again if/​when I’m in the area.

Pros: Huge store, lots of seating indoor and outdoor, clean, nice selection of bakery items in the café, open early (9am).
Cons: The café does not accept Starbucks cards, the café doesn’t have the full menu, outdoor seating isn’t open on Sundays? At least it wasn’t open when I went there.

The best book store in the world! I love to be there. You can find many interesting books on any topics. The workers are nice and friendly. Also the historical section is very interesting. I got books for my collection about history of Hollywood and Los Angeles.

Very nice location. The story is huge. A lot of variety of books and toys for kids. Very nice coffee place on the third floor. One hour free parking. Great for kids!

The store is seriously HUGE but so nicely organized, pleasant to shop in and full of a cool variety of things. There are book directory scanners and computers to look up what you need all around the 3 story shop.
One bad thing is that their checkout desks are way understaffed with only ONE person at checkout meaning you have to wait 15 mins to pay and they try to sell you on shit you do not want.
They have cool gadgets like artsy magnets for your fridge, cute sciccors and fancy tapes. I like their eclectic mix of cute office accesories. I came here for GED preparation books and found them within a few minutes.

I got a membership do $ 25 a year, seems like a great deal. They always have a good selection of books, notepads, but the café is terrible. It says Starbucks, bit it tastes like the cheapest coffee ever! Pastry and other sandwiches are not fresh. I wish they serve good food and beverages there.

Read all the books & study study study here with a perfect view of the Americana! I’ve studied on their outdoor balcony on the 3^rd floor a couple times & the sound of the water show & music they play at the Americana can be soothing to your mind & soul. If you want to study indoors, they do have a Starbucks on the 3^rd floor with a couple tables. I would say this is the easiest Barnes & Noble that I do not struggle finding a chair & table to read/​study on. Don’t get distracted too easily, it can get busy with people wanting to see just the view & some come in & out looking for a table. Everything seems to be on the 3^rd floor.
1^st floor: DVDs, movies, magazines, & more
2^nd floor: Books on books on books with some couches
3^rd floor: Food, caffeine, restrooms, toys, nooks, gifts, & gadgets
Can never go wrong with B&N. A lot of items can be pricy, but everything is sold at high quality & brand new. Don’t be fooled by the guard at the front, that’s their duty to make sure you’re not taking anything out the door that isn’t paid for. Tired from all that shopping? Come in, read, relax, & enjoy the view.

I love Barnes and Noble, I like looking for gifts and flipping through the bargain book section. I was given a BN Nook as a gift and I use it constantly. I could spend all day in here. It’s a great place to meet new people, too.
This BN is in Glendale at The Americana at Brand (mall), which is the fancier outdoor mall next to the Glendale Galleria. It is the biggest BN I’ve been to other than NYC as BN on 5^th is the largest bookstore in the entire country. It doesn’t look so big on the 1^st and second floors, then you get to the third floor and it is HUGE.
The Starbucks is just okay but the store itself is very relaxing and just a pleasant way to spend an afternoon reading. One problem, so so many books to choose from! And I always buy at least one, always.

Bookstores are wonderful places filled with stories and history and guides.
This Barnes & Noble has a patio with a nice view overlooking the lovely central space of Americana at Brand. Their coffee shop on the same floor exuded lovely smells as I wandered by.

As a fan of books, I do love bookstores. This B&N is great. It’s located near plenty of other shopping areas. It’s three floors and there’s a small Starbucks inside. I don’t recommend the food there. Maybe it was just today, but my coworkers and I didn’t enjoy our items. Drinks are great just not the food.
It’s clean, bright, and very well organized. They validate so make sure you ask for it. Plenty of space for someone like me to sit down on the carpet and enjoy a few pages of a good book. Only drawback is not having enough $$ to buy it all.

This place is great for the kids! My son and I arrived ob Monday.
Pro– clean and open area. Parking can be validated. Kids section is well organized and up to date, it’s safe and kid friendly. You can have your kids play with a train set or read next to a stage! There is an event schedule for story time and you can spent hours in here.

This review applies to the Starbucks located on the 3^rd floor of the Barnes and Noble. It’s a small complaint but definitely one to take note is that they don’t accept Starbucks payment through the app. The woman helping me also wouldn’t process loading money into the Starbucks account either. So anyone who is an avid Starbucks app user might be wary of this location.
Other complaint is that it took 8 minutes for one drink and I was the only person in line. Enough time for me to stand about and write a review.

This is a bookstore, where they sell books. Always has a wide selection of new releases and it’s great as they carry multiple copies of those new materials. I often go here to read and I think in the past few months I have read about 5 books in the store without anyone complaining or trying to get me to buy them lol. Always friendly staff and security guard at all times so in case a hoodlum try to steal books. I’m knocking off one star because the café upstairs used to have a water cooler but now they took it away citing drought conditions. Come on guys it’s not that serious. a brother is real thirsty after that third cup of coffee

3 story building filled with books!!! So many books to choose from! There’s so many cute creative things for «just because gifts» definitely recommend it!

I go to this bookstore from time to time, mostly to browse and look at the bargain books. It’s hard to find actual bookstore these days, and Barnes and Noble is pretty much the only mainstream one that still has an actual store.
This location is nice and conveniently located at the Americana. It’s usually clean and I love bookstores because they are always so relaxing to be in. There’s free wi-​fii here and 3 stories of books, magazines, and random nic naks. The first floor is mostly magazines, DVD’s, and CD’s with some tables that have gift items and tables of new books. The second floor is all books — travel, self-​help, cooking, art, medical books, and a clearance table. The third floor is Starbucks, all the kid/​teen books, test study preps, bargain books, toys/​legos/​gift items, and the nook station. There are scattered benches and chairs scattered around the store. On the third floor is an outdoor reading area while the second floor has an area where guest readers perform.
Barnes and Noble does send out coupons from time to time. The biggest coupon I get is 25% off, but they are not valid on certain toys like legos and books such as test aid books. I can usually browse the bookstore for hours without getting bored. I love looking at travel and cooking books mostly.
The one thing I do not like about Barnes and Noble is that their online and in store prices are different. Online prices are cheaper. One book I was looking for, was a medical surgical registered nurse certification test review book. In the store it was $ 70, online it was $ 58, quite a difference and with free shipping online… why would I buy the book at the store! I asked a worker if they pricematch their own online prices. I was told no. I decided to buy the book online instead… save $ 12 and just have to wait a few days… however, my boyfriend suggested I look at Amazon and other sites since there was a decent price difference already at Barnes and Noble in-​store and online price. Behold, I found it on Amazon for only $ 47, brand new, with free shipping! Long story short, if Barnes and Noble had honored their online prices like Target and Walmart and some other stores, I would had bought it from them… I also ordered a few more books online from Barnes and Noble for cheaper than in-​store and used a coupon as well.
I like to stop here whenever I’m at the Americana because I love looking at books. However, since now I know about their price difference of books online and in-​stores, I will probably not buy as many books from here anymore. I’ll look online first to see if the first is the same or not. Regardless, you will find me here from time to time, drinking coffee and looking at travel and cook books!
Parking at The Americana is only free for one hour, get validation for 2 hours free. If you do not want time restraints on parking, then park across the street at the Galleria. I always do because I can easily be here for several hours and not even realize it!
*Note: If you want book signings, you have to go to the Barnes and Noble at The Grove.

I love this place. I often drop by to browse through to find something good to read. It’s at a great location and on the second floor you have a view of the grassy area of the Americana.

Been to this Barnes & Noble a few times now and thought I would share my opinion on it. While it is in a beautiful setting in the Americana at Brand, the layout of the store can be annoying.
This is a 3 story B&N so it is a good sized store. However unless you are familiar with the layout you maybe searching for your section and having to navigate escalators to get to it. You can’t simply just stroll around and stumble on a topic or section of books at once. Yes you could ask for direction to the books you are looking for, but I often like to browse bookstores without direction and see what new things I find.
The first floor is music and basically gift items with some best seller tables. Second floor is mixed and third floor has children’s books, fiction and everything else. Also seating is hit and miss. While this is a crowded store at times there is walking room, but the dozen or so chairs are always gone with people reading. This is especially true on the second floor — maybe 10 chairs max.
There is a Starbucks for those who need the java quota filled. Staff is helpful and around. Restrooms are available.

Books! (insert emoji with the heart eyes).
Books are a lost art these days man. No one appreciates them anymore. 80% of the population have stopped stimulating their minds/​learning and are too wrapped up in the Kardashians to expand their minds beyond reality TV.
All my friends ask me why I don’t just get a kindle or read on a tablet… I prefer the simpler things in life and think we’re all a little too wrapped up in technology so I will stick to paperback books, thanks.
It’s hard to find a book store these days so I pretty much stick to Barnes & Noble. The location is convenient because it’s in the Americana although it is on the small side.
Staff is very friendly & helpful (as you should be in a book store) and have even recommended some good books to me.
My most recent visit was to pick up some pocket maps in the travel section and I will say, it was a bit lacking.
I (of course) got distracted by the art section and picked up a book on Vincent Van Gogh as well — oops!