Az Laser Clinic

Even after a judgement was entered against this company and its owner, no restitution has been made. In my opinion, if you want quality care, visit one of the many dermatology offices that offer the same services. I don’t believe that a medi-spa/Mom&pop Mexican restaurant owner is the best place for these kinds of treatments. This is my opinion based on my personal experience (which you can see from photos). Hmm, an analogy that comes to mind is «Joes collision repair and modeling school». lol. nah. Find a dermatologist with a doctor on staff! These scars are permanent!
I’ll be happy to update when compliance with the judgement has been made.

I am extremely disappointed at my experience. I purchased the HCG diet shots through them. When the lady was filling the syringes she took me to a room and did it all in front of me. They told me I would be getting 10 cc per syringe. After researching, the protocol requires 12.5cc. When I got home all of them had 5 cc. I returned to them and they tried to tell me it was because it was a little syringe. Come on, haven’t you heard of tall skinny glass, short fat glass. The marks on a syringe are the same no matter the size. She wanted to «prove» me wrong and said she would move it to a large syringe. I agreed. She took them from me and went to the same room as she had before. I followed her and she told me to wait in the lobby. I stayed with her in the room. She insisted and when I stayed she went to another room across the hall and closed the door. This sounded so shady. I knocked on the door and I said I didn’t feel good about this. This room was their break room. She was doing this right next to a sink, dirty looking. The room also served as their cleaning closet so mops and other dirty cleaning supplies were around. Obviously she could not use the same amount. 5cc does not equal 10cc no matter the size of the syringe and she wanted to hide this. Most likely by filling the syringes with water. Plus doing this in a dingy break room. Not acceptable. Obviously I am not using anything for a diet from these crooks. I tried to contact them to make this right. No one cared to contact me back. They deserve to be reported to the better business bureau. You can’t mess with people’s health. Wish I could give negative stars.

I had laser done here last year through early this year. I had 7 sessions and spent $ 600 – 700 at least. I am still shaving every day. It’s as if nothing happened. I am upset about the results and looking into recourse at this time.

I called to make an appointment for my mom because she is looking into correcting her under eye circles and was told to come in the following Tuesday at 1015. I spoke to Alex and she did not write down the appointment, so when we arrived at 10:15am today the receptionist told us that we did not have an appointment and that we had to wait until 11am. We waited until 11:10. There was no sense of urgency by the staff to take in their clients. Not very happy with our first experience.

I went to this location for laser treatment after the Chandler location was closed and moved to Mesa. When you come in, the lobby looks nice and normal. However, the room where the laser treatment is performed was extremely questionable. It does not invoke a SPA feel at all. The furniture looks like it belongs in someone’s home or as if it was acquired through Craigslist. One of the tables was covered with plastic tablecloth that you would get at the Dollar store. The lady who treated me was nice, and I think she is better than the lady at the Mesa location because she sanitized the goggles and materials in front of me. I don’t know if the lady at the Mesa location also sanitizes the materials. Maybe she does it before the person is in the room. However, both of them always ask if I want to buy more treatments, which I dislike.

I was really excited to find such a great deal for laser hair removal on Groupon that i purchased it before doing any research on this place. The clinic itself is very nice and looked very clean. I didn’t say anything at the time of my visit but the girl who took care of me had a huge sore on her upper lip, not sure if it was herpes or what was going on there. But it was not a good look for someone working in the skincare field. I also had an extremely hard time understanding what she was saying due to her accent and speaking so fast. I asked her a few times to repeat what she said, but eventually gave up. I was then told that I can make my next appointment when I need to start shaving again, usually around 6 weeks. I was told that there would be minimal hair growth in that time and what did grow would be a lot thinner. Well 2 days later I had to shave and had to shave every other day as if I never had laser hair removal done. I called to ask questions about this and the woman that answered the phone was actually laughing at me and telling me that it was not hair growing back and told me the opposite of everything the technician told me. I even had to comment on the fact that she was laughing, it was VERY unprofessional. I was really looking forward to having laser done and now I’m very disappointed by the overall experience. Its like I never had it done and feel like I’m not sure I trust this place. Unfortunately I’m stuck because I purchased several sessions through Groupon. Next time I make an appointment I think I’ll try their other location to see if I have a better experience there.