Applebee’s

Worst Applebee’s I’ve ever been to, at least service wise.
There was a plethora of seating available in the dining room when we walked in around dinner time — 5:30 pm on a Saturday, yet the hosts ID’d us and asked if we would sit in the bar. There weren’t any tables in the bar, so we would have had to sit at the actual bar. My friends and I wanted to talk so we asked to sit in the dining room. That seemed like a very big inconvenience.
It took our server forever to come, and when he did I don’t think he told us the right drink specials. Regardless, I ordered a margarita and what came out wasn’t even drinkable. I’m able to say with 99% certainty that I don’t think there was any alcohol in my drink. It was limey sugar water. Since I paid $ 1.50 for it and knew I had alcohol waiting for me back at the hotel, I didn’t say anything, but wow, what a bad drink.
In terms of the food, my friends and I ordered wings, mozzarella sticks and spinach artichoke dip to share. All were really good. I felt like being a bit healthy, so I threw in a small Caesar salad and I was impressed by how big it was.
Our server hardly came to check on us and was just overall a weird guy. Practically had to beg him to get a water refill. Needless to say, he didn’t get the best tip. I’m also not a huge fan of paying via the touchscreen device at the table, he said he wasn’t able to completely split our bill as a result and I ended up for paying for almost all of the meal myself.
Probably not the worst place we could have chosen to eat while in town for the night and needing a quick bite, but definitely not the best either.
Parking was also a nightmare, as this location is very near a Trader Joe’s and what appeared to be an open air shopping mall.

Nearly empty upon arrival, and seated immediately. After that, the experience went downhill:
The silverware was filthy, particularly the knives. Yuck.
The touchscreen device at the table was covered with food grime. Yuck.
We placed our order, and then waited for what seemed to be an eternity — at least 30 minutes. We asked for straws for our two children, and then we had to again 10 minutes later. Really? The food itself was disappointing. The pricing was high relative to the food quality. My wife has declared that we will never eat at Applebees again.

My boyfriend, his mom and myself went to get dinner there. The décor was warm but thats all that was good about our experience. We waited 20 minutes to get a table when we could see plenty of tables open. When we finally got sat, it took another 10 minutes to get our waiter to our table. We ordered our drinks and waited another 20 minutes to recieve them. We placed our order and got the soups after 10 minutes (the quickest part of the night.) My boyfriend and his mom got their steaks and I sat without a plate for 20 minutes. My boyfriends mom asked for sour cream from 4 different people and finally the hostess got it for her. We asked the manager (who seemed to be annoyed with a complaint and seemed like she doesnt care) to see where my meal was and she slowly went back into the kitchen to get my meal. We ate our meals and our waiter was no where to be seen. He never asked us if we wanted another drink (we all were empty for 20 minutes) or how our food was. But he was real quick to drop off our check and had the audacity to stand there and say I can take that for you right away. This was the worst dining experience I have ever experienced. I will not return.

This is my first time since the move and it’s definitely an improvement in location although parking on that side of the mall has always been pretty difficult. Your best bet is the parking structure since they converted the lot as Trader Joe’s only parking. I was there for lunch with a couple of friends and the dining area had plenty of natural light.
The food and service… was ok. Our food came out pretty timely once we ordered but 2 of us couldn’t really start eating our burgers because we didn’t get the lettuce/​onion/​tomato we ordered. This left our 3^rd dining companion awkwardly picking at her fries. My burger wasn’t cooked terribly, I do like my meat on the more well done side but I didn’t even get the option (I mean at least give me the illusion that I’m in control of my order, right?).
It didn’t seem like a terribly busy day but there was some waiting in between finishing our food and the check. I would hate to see what the wait time would be like if it was busy. I wouldn’t mind giving it a try again.

This is in regards to Applebee’s Bayshore at their new location right next to Pt Washington Rd. The old location attached to the mall has been closed and bears signs directing you to the new building. It should be noted that there are absolutely no parking spaces dedicated to «Carside to Go» which is advertised as being an amenity to this location. Other locations have dedicated parking spaces off to the side of the lot and have attendant comes out of Applebee’s and bring meals direct to your car. You need to find a parking space yourself (good luck) and walk to Applebee’s. You walk in via the front door since they lock the «Carside to Go» door. Your meals are held at a counter behind the bar. If you go at 3ish in the afternoon you’re fine. Any later then that and the bar crowd is so thick it’s going to be a mess picking up that order. If you have a choice of locations for a «Carside to Go» order, go to Menomonee Falls. They have a 6 parking space section and are very prompt. The food at this Bayshore location is fine, but they forgot the coleslaw on my two riblet platters when I ordered. Not a huge concern since they come in tiny cups, but getting it would have been nice.

Walked in and noticed about half the place was empty. The host and what I assume was the manager was talking to a women in front of us. They told us it would be a 15 – 20 minute wait when we could clearly see about 12 open tables. What really turned me off was the manager telling the women in front of us that they do not accommodate groups more than 9 people. The women asked if they could split up the group into different tables. The manager proceeded to tell them they do not do that because he doesn’t want people walking around and getting in the way. I can see where he is coming from, however this was a large group big money and they are paying for a service. After listening to how rude he was treating the group my friend and I walked out. I believe the customer is right and should be accomidated. There are tons of places to eat in that mall they better get their service together or people will do what we did! CPK treated us great!

I’ve never really loved any Applebee’s locations, but this is by far the worst one I’ve been to. The restaurant looked 50% empty, but there was a line of about 6 parties waiting for tables. The hostesses and waiters looked very uninterested and had no sense of urgency whatsoever. The food was also very below average. I will not be coming back to this location.

Eat here only if all the other food joints are closed.
Was I expecting five star cuisine? No. But I was expecting better than what I got. Edible but not enjoyable.
So why only 1 star? mediocre food and poor service equals only 1 star in my book.
I came in by myself on a Thursday at 12:15. It’s the lunch rush and there was only myself and another lady at the bar. We both ordered at the about the same time and she managed to get three different items before I ever got my sandwich. It took over 20 minutes once I placed my order. Fine I say. I’ll over look it cause I’m famished and am now gonna be cutting time close. Well to my sad dismay my fries were cold. Even worse I ordered the chicken fajita wrap which barely had any chicken in it. I swear if I dumped all the ingredients on the plate it was maybe three bites worth. Fine… I’m still so hungry I could eat my arm. But the greatest offense was to come. The tortilla was hard. Like so hard when I bite the sand which the tortilla cracked cause it was dry. I barely scarfed some down I was that hungry. When the bartender came over she asked if I needed anything right away. I said I needed my check as I was already running behind on time. Well 15 minutes ago by and she brings me my check after chatting up her friends.
AVOID!

To be honest I can’t believe anyone gave this location more than one star. I’ve been sitting at a table for 15 minutes unacknowledged. Scared to eat their food…

It’s Applebees. It’s fine. Sometimes its good, sometimes it’s not. I’ve never had anything really terrible from here, it’s usually at least Decent. The waiters have always been at least nice, if sometimes slow or kind of strange. I recommend coming here on the weekends, since the atmosphere feels inexplicably strange during weekdays when the restaurant is mostly empty.

Watched the manager get into a verbal fight with a customer. Was pretty funny. Although I feel bad for her in the end because she was pretty much in the right.

To start out I have been Cooking for a living for two decades! We were shopping, and I decided I wanted to try the all you can eat crosscut ribs? Who names a meat product after the the way you cut it on a menu! Anyways we order the drinks and the high server brings the drinks 20min later in a dead restaurant. My other parties tortilla burger came out well done dry as cardboard, a complete waste of $ 10 for a burger that was just a hot mess!
My ribs came with honey bbq not chipotle. I asked them to be flash grilled too much to ask for? No grill flavor, and was told they just deep fry? Why at least par bake them and flash grill them to order! The server said he is bringing more after waiting for 10min! They come and this time Asian Chili? Wtf is a simple order hard to get right with two tables in your section? I had enough I am not going to sit and wait 20min for refills or another 20min for the right food. I got the 19yr old minimum wage Mgr and told her everything. She said anything I can do? Is that the training they get? Make it right fire some people make things work or close! A Dirty unsanitary place full of lazy highschool dropouts, drug using staff that should of stayed at Mcdonalds begging for $ 15hr! I see why they are all closing this one has to be next !

20 minute wait with half the restaurant open food was way off the mark from any other Applebee’s i have been at. When the food came it was completely wrong. Save yourself the pain and just go to Buffalo Wild Wings or the Sprecher restaurant both within walking distance of here…

I have eaten here at this Applebee’s many times over the last two years and I will continue to come back. My server has always been quick and friendly, and the food is spot on. I usually don’t expect much coming a chain restaurant, but this Applebee’s does a great job.

DISASTROUS PLACE TO EAT!
My son took his girlfriend to Applebees. He said he had to wait about 30 minutes to be seated even though there were many empty tables. He said that the hamburgers he ordered were barely edible and were cold. He said that his waiter was unfriendly and acted like a robot and did not smile.
Yes, this is a 2^nd hand review but I have been to Applebees myself on a few rare occasions and can completely concur with what my son had told me. While I did not have to wait quite that long for a table and my waiter was somewhat cordial, the food was cold and did not seem at all fresh. I knew then that this visit would be my last. The only reason my son went back was that he had a $ 25 gift card so in essence, his meal was free. Irrespective of the gift card, his service stank, his waiter stank and the time it took for him to be seated stank.
Time to close up shop, Applebees, and let’s see a decent restaurant in it’s place.

While our server was completely on-​point (the only reason for the 2^nd star), the food was… not.
I had flavored lemonade for my beverage of choice, and it was supposed to be strawberry-​lemon, but it mostly tasted like lemonade with pink in it. Strangely just like the mixed-​berry lemonade I had for my second choice.
The food was no saving grace. I had the fried green beans with the dippin’ sauces. They were fine. But I opted for one of their steak and shrimp options. the steak seemed to have been thawed from frozen. It came with a side of broccoli that was –smothered– with garlic and something else that had an off taste.
I suppose it’s no secret that when going to Applebees, just go for apps, drinks, or lunch. Dinner is a no go.

My boyfriend and I went on a weekday evening. It seemed fairly slow, as we were seated next to one other group, and the rest of the section was empty. We sat and looked at the menu… and sat…
About 10 minutes later the two girls sitting next to us told us that they had to wait 20 minutes to get drinks, that it was the worst service they’d ever had, and that we should leave while we had the chance.
Not being one to complain, I said we’d wait 5 more minutes, so we did…
…and nothing. No water, drinks, nothing.
After a full 15 minutes (not at ALL an exaggeration) we finally got up and left.
I know Applebees can be very busy, and I could understand a wait like that. But with how slow it really was and not even a «be right with you», it was hands down, the worst Applebees service ever.

It’s an appleebees what do you really want from it? this place isnt any worse or any better than any other applebees i have ever been in. I will say they have the cheapest Long Island i have ever found. So for that they get a 3 star no more for that though not exactly the first pick for food there’s so many great local restaurants to visit over a chain.

You know what you’re getting yourself into when you go to an Applebee’s.
I choose this location based on the fact it’s on my way home from job #1 and job #2 is at Bayshore. I only come here to unwind after a stressful day: they have $ 2.99 tall ($ 1.99 regular) long islands all day every day. And, in my opinion, they are pretty amazing and always help cheer me up and/​or relax.
Service is hit or miss. Sometimes it’s awesome, other times it can be pretty bad.
I only order food here if there’s nothing at home and/​or I feel like I’m starving to death. I’ve never had anything bad and I feel it always comes out rather quickly. I know it’s all unhealthy, and most items contain more calories than I would consume in a typical day — or two. Except for the «healthy» items, and from what I have tried, those are all pretty lackluster.
People watching can be pretty fun here. They also have lots of tvs to catch whatever game is on.
Bottom line: Don’t seek out Applebee’s for unique or nutritious meals, or stellar service. But the drink specials are worth it if you’re at the mall!

While visiting wisconsin I wanted to go to Applebees so my mom took me there on my last night there. I was really disappointed. What happened to customer service? The people working here are not very nice at all. After commenting on our servers attitude my husband told me that it was probably her last shift so she was entitled to act like that. I’m sorry I don’t care if your pet died your at work and you shouldn’t be as mean as our server was.
Even though the workers were completely horrible, the food was pretty good. The drinks were strong and the restaurant was clean. Another thing is that the service was quick. Even though the restaurant had these strong points the workers made me not want to ever come back again.
LEARN TO USE CUSTOMER SERVICE!!!