Alva Beauty

I purchased several facial chairs about 4 years ago and they still work as well as the day I got them! I recently purchased another unit for an expansion and was happy to see the they have made slight improvements to the chairs to make them even better. The chairs are very modern looking and comfortable. I looked all over the internet and couldn’t find anything better especially at the price they are selling them for. These are excellent chairs.

This company is a fraud. Do NOT buy from them. I recently bought a styling chair from them thinking that I would get what I saw advertised on their website. But the chair came with a total different base stand than the picture online. When I brought it to their attention, they told me that they ‘recently changed’ the style of the chair and that’s the base stand that comes with it. Then I tried to return it because clearly it’s not what I have ordered, they told me that I can ship back the wrong base stand, then pay again for the shipment of the new base stand, and pay a deposit for the wrong stand just in case there was any scratches on it. Clearly they tried to push some unwanted chair base on my order, and when confronted, they tried to force me paying to fix their mistake. I tried many times to reason with them but they won’t budge. I already filed a complaint with The Board of Consumer Affairs. If this also happened to you, please contact me. We can’t have big companies like them try to screw over small, hard working salon owners. It’s simply unlawful.

I called Alva Beauty after aggressively shopping for a couple facial beds for my aesthetician studio. I found the quality unparalleled in comparison to those other sites I had visited. Shopping for anything online is quite the challenge, however their YouTube videos offered me a ton of perspective, and gave me the knowledge I so desperately needed as first-​time buyer.
But what stood out even more than that, was the customer service I experienced when I placed a call to inquire about the items I was interested in. Ofelia was exceptionally pleasant, and Alex’s approach was most sincere. I never felt like their goal was my purchase, instead they sought to make sure their products were the right fit for my needs. Because of that, I will always remain a customer!

What a GREAT discovery to find a business that really cares about their products and customers.
Alex and his staff at Alva Beauty are extremely professional, knowable and easy to work with .
We now have purchased several facial chairs beds for Pacific Center For Plastic Surgery in Newport Beach Ca. Dr. Horowitz is delighted and plans on buying more spa beds as our Bio Spa expands !
Alva Beauty makes growing a business easy their Delivery with «White Glove Service «supreme!!!
We highly recommended Alex at Alva Beauty !!!
Thank you so much Alex you are the Best !

I’ve always heard good things about this business. So I decided to check them out. They are know what they are selling and have quality products. Don’t be afraid to call them or visit the website. ASK FOR ALEX! He’ll give you the best service possible.

I stopped by over the weekend to Alva Beauty and I must say, I am pretty shocked to see any negative reviews because my experience there was only positive. Alex, the owner was more than gracious in showing me around the showroom. And even when I told him I wasn’t ready to purchase anything, he had the courtesy to still answer any of my questions and show me around. 5 stars in my book!!!

I have never written a review on a business but after my experience with Alva beauty I have to say… I wouldn’t recommend ordering from them. I was initially very happy with Alex’s knowledge. Unfortunately, the good customer service ended there. I called to ask for help to install the armrests because they weren’t going in and I got a very condescending and defensive email. The tone was very unprofessional. The email was not from Alex but his staff.

I own a Skin Care business in Colorado and needed to order a new Magnifying lamp.
I found Alva Beauty on EBay, and so glad I did. I received my magnifying lamp and needed a new light bulb. Everyone in the office was very helpful and I received wonderful, prompt customer service.
I have owned my own Beauty business for 15 years and I thrive on great customer service. I am so glad I found Alva Beauty and the wonderful customer service I received. I will be ordering all of my equipment from them in the future!
Loving my new Mag Lamp, great quality and wonderful video showing the product.
Thank you, much appreciated!
Bams Beauty Skin Care

Terrible! Bought the one piece shampoo unit they feature. Used it twice and it cracked. The materials are cheap and will not last under ordinary use. Alva Beauty hides under the «fine print» on their website, so be sure to read EVERYTHING before purchasing. I was met with insults and childish e-​mails when trying to remedy the situation. The unit had to be removed because it was unsafe for use. The unit, the shipping, the plumbing cost over a thousand dollars. If you can afford to lose money… shop with Alva Beauty.

Just want to update this review and say how happy I am with this place. It’s been a year and I had a glitch with my mag lamp, which was my own fault, and I took it to Alex and he was able to fix it that same day! They will continue to have my business! Thanks guys!

I don’t like posting negative reviews unless the customer service was particularly awful. I came across this company on ebay, purchased a pretty expensive item which they had listed and Alex immediately called to inform us they do not have the item pictured. He tried to offer replacement items which were not what we wanted so we instead canceled the sale.
This happened again a week later when we bid on the same item without realizing he RE-​LISTED it! Then after arguing irrationally with us he decided it would be fair to refund my money MINUS 10%!!
If you are selling an item, use your common sense and post a picture of the exact item! Accept responsibility and do the right thing next time to avoid bad feedback like this.

Our clinic has been ordering supplies from Alva Beauty for the past year or so, and we are very pleased. We always speak to someone professional and friendly when we call to place an order, and our needs are met usually the same day, or in a day or two. They always have everything we need from our list of supplies, and are ready to assist us with anything else we might need. Its easy to find many suppliers, but hard to find people who are truly professional, nice, and accommodating, not to mention trustworthy.

It was a pleasure working with Alex. This was my second time to do business with him and I have nothing but good things to say about him. Alex is a great guy to deal with… Why? Because he is very honest and professional.
Thank you so much!!!

I have bought a few items from them. They are very fast at shipping and very accommodating to your needs. A+ in my book
Thank you
Danielle

I purchased a diamond tip microdermabrasion machine 4 years ago from Alva Beauty, Alex the owner gave me a great deal and his service was outstanding, when I recieved the machind in a couple days he took time to walk me through the operations of how to work the machine. I also purchased a facial steamer from him this week, again he gave me a great deal! The service is great as well as his equipment. I will always purchase from this company, nice they are local!

This place is great! I’ve bought from them several times and everything has worked out perfectly. Alex has always been more than accommodating and willing to help. I would definitely recommend ALVA Beauty to everyone!

I’ve been working with Alva Beauty for about one year now, and my experience has been no less than satisfactory. I recommend their services and products to all my friends and relatives. Ask for Alex, he’s very knowledgeable about the inventory they have. Tnx guys :)

Visited Alva Beauty not too long ago and dealt with Alex who is the owner himself. I was helped in a timely manner, was given a tour of the showroom, and definitely left happy.
I will be going back to do business again with Alex as I’ve seen pretty bad customer service when it comes to the beauty and spa business.
I would recommend Alva beauty to anyone… and I’m kind of surprised about the other bad reviews. My experience was top notch! Thanks Alex!

I just purchased five pieces of equipment from Alex and I found him, and others I spoke to during my process, to be knowledgable, helpful and courteous. My products arrived within a few days and everything was in great shape. The magnifying light that I upgraded on Alex’s recommendation is a nice change from the old mag lamps that don’t stay put and squeeze and pinch your fingers whenever you try to adjust it. Alex even helped me find someone to repair a piece of equipment so that I could use it again… a piece I did not buy from Alva!
There was one item I need to return as it was not a color I liked but I was given a RA # and will be sending it back promptly. A very easy, comfortable exchange making my very large purchases go smoothly and with confidence that I have a contact person to go to if I have questions or concerns.
Thanks Alex… and all at Alva Beauty!

worst customer service ever! quality of items is junk! everything came broken! company is not taking proper steps to resolve issues!