Allen Gwynn Chevrolet

Zero star if I could give them. They don’t have a good customer service and when you call them on the phone will give you best deal, whenever visit them they will change the numbers. Please stay a way from them

This is probably the worst cashier service I have ever experienced. Not only are the clerks rude but I have no interest whatsoever ever in your private life. The ladies in this office should be trained in what service really is. When assisting a customer they should have your UNDIVIDED attention. Would never recommend this place to anyone.

Thanks to Antonio we were able to purchase our car today with ease. He was very helpful and cordial to our needs. Thanks!

The dealer kept my car overnight to find out why I got the check engine warning light. When I picked it up next day, my personal item was gone.

This car dealership is the absolute best. I needed my Chevy to be serviced and Mario was a dream. He helped me with everything and was a great employee. I told him I needed my car that same night and he made sure it was done in time! My car is perfect and it’s nice to have had a pleasant experience while dealing with car issues. Thanks, Mario!

I must say I’ve visited several Chevrolet dealerships in Los Angeles and Allen Gwynn Chevrolet by far exceeded my expectations. I was referred to Mario Gonzalez in the service department. He took his time to listen to my concern and addressed it accordingly. My car was diagnosed and serviced within a few days. I had the pleasure of meeting the ladies in the cashier department and was very well pleased with them as well.
Diagnosing a car takes time, It’s not a fast food restaurant. You want to make sure your car is diagnosed properly, so be patient.
If you have any problems or concerns about your car, I wouldn’t hesitate to contact Allen Gwynn Chevrolet and ask for Mario in the service department.

I’ve never bought or leased a car before, and because of the stereotypes of car salesmen and dealerships I was nervous for my first «big boy» purchase… BUT it couldn’t have went any more smoothly! Amir and his manager (blanking on his name…) were so helpful I immediately was able to relax. They were straight forward and professional without coming off condescending. They walked me through everything and helped me get the best deal for my college student budget. I HIGHLY suggest this place.

Took them two hours to program a key fob for my car. I had to go ask them what was taking so long.

I’ve gone to Allen Gwynn for service on my Chevy Sonic a few times since purchasing it new and each time I’ve been very pleased with the service I’ve received. I’ve worked with Mario each time and he’s been extremely helpful and friendly. He’s provided me timely updates on my car and has never felt pushy with recommendations. Each visit has felt very personal, which you normally wouldn’t expect from a dealership.
Highly recommend the service department all-​around.

I bough my beautiful car from Allen Gwynn Chevrolet .as the time I walked in they welcome me and I felt very very comfortable there. and it was a pleasure to work with Nick Nazarian very nice and professional.
He got me a right car with all the future and performers which I want it .he showed me all the deportment of Allen Gwynn Chevrolet such as part deportment, service deportment and other. and it was the cleanest dealership I ever been in to.
I want to thank all the supervisor, owner, sells manger and General manager to keep everything organize.

Seriously, does it really take 2 hours for a simple oil change??? I even had an appointment for 10 am and I’m barely leaving now at 1205. What’s the point of making an appointment??? If you guys have all day to wait and not have a life then go ahead and get your service done here. I like how they recommended my air filter and cabin air filter to be changed without even showing me how they look before they even touched my car.

I came on January 29^th to get my first oil change. I own a 2015 Black Chevy Cruze. I even bought my car from here. I received tremendous help from Chris in purchasing my vehicle. All of the employees were very friendly. The wait time for my vehicle was more than fine. I mostly slept on my wait and then went to have lunch with my friend. The best part was that my first oil change was free. The employees even washed my car. Nothing but great service and amazing professionalism at this location.

Another great experience at Allen Gwynn today. This review is for the service department. I took my car in today for an oil change visit and received 5 star service from everyone in the service department. Ed, especially, went out of his way to make sure I could leave in time for an appointment and that my car received a wash after service. The woman at the front desk was friendly, smart and efficient. The facility was clean, they had wifi and even Pete’s coffee. I was so happy from start to finish. Making my appointment over the phone with Ed was easy, waiting for my car was comfortable and getting in my clean vehicle when it was finished felt great. Thank you Ed and Allen Gwynn for the great service!!!

Yesterday I bought my first car, I worked with Amir and he was super helpful.
He approached us very enthusiastically, he showed us the cars we wanted, very polite. Hard working, he was back and forth running in circles sweating, to meet our standards.
We closed the deal and left happy.

I hate buying cars. Like, bamboo slivers shoved into my eyeballs is better than shopping for a car. It isn’t just that I am a chick and inevitably suffer the typical «man talking in condescending manner to the little woman» or that I have little and no patience for a car sales person who knows less about their product and their competitors than I do. It is mostly that I have a hair trigger response to sales BS and canned lines that they got from a B grade movie. You see, I am a sales person by profession and hacks just piss me off.
Almost everyone reading this probably feels exactly the same as I do, which car dealers should duly note and fix, but I digress.
I had an appointment with Bree at Allen Gwynn. I was hopeful that a woman might be of a different class than the usual guy, but when I got there, Bree handed us off to Ara.
Ara was great. No sales lines. Total product knowledge. Low key. Great follow up and follow through. Not a hack. Ray was my finance guy. Totally got my low BS setting and cut through the usual upsell and got to the meat of what I needed. LOVED that.
I still hate shopping for cars. But these guys made it less painful.

First off I would like to start off by thanking Amir & Danny Estrada for helping me out with my loan.
I walked in there despite some of the reviews on here and both Amir and Danny were very professional from the get go! My loan processing took about 1hr or so and I was out of there with my new Z06! Customer service and follow up calls from Amir are much appreciated and have been professional. I highly recommend this dealer to anyone looking for a new or used car.
No bs. No games. Straight forward customer service.
I should also note, I forgot my drivers license at the dealership and I live far away, but Amir overnighted my license to me!
5 stars!!!

I actually just left the dealer, completely ready to purchase a Colorado. The salesguy John was was pretty cool.
He showed me the car I wanted, I asked for a figure so I can let my fiancé know for the go ahead. So he had to get this ok’d by the sales manager.
The sales manager decided that he did not want to work with me on a number. Waste of time is what he actually said.
He wanted me to drive the car to fiancés job or bring her down to see it. Yeah, really professional.
What the sales manager does not realize is that this is the Internet age, you can get a quote anywhere, to be honest I walked in with two quotes already.
I just wanted to purchase here since this place is under 2 miles from where I live.
He also did not make eye contact when speaking to me, so I know he was full of shit. The one star is for John, he seemed like a nice guy.
Looks like Bunnin in Culver City is my next stop. They won’t haggle you and give you the quote you need.
My advice to Allen Gwynn is to get with the times. The old school days of bullshitting customers died long ago.

I am happy to be the owner of a 2015 Chevy Colorado that I did not buy from Allen Gwynn. I’ve had pretty good experiences dealing with the service department in the past so I had no reservations about visiting this dealership when it came time to buy a new truck.
Any past experiences went down the drain the moment I met salesman Antonio Chinen who seemed more interested in going home than selling a truck. Maybe I’m to blame considering that I showed up an hour before closing on a Sunday but I do believe it’s enough time to close a deal. This guy didn’t introduce himself, didn’t know anything about his product and wouldn’t even provide a brochure because he said that I can find them online. I asked to see an Extended Cab Colorado and he told me that Chevrolet didn’t make an Extended cab. I asked about the 72 hour sale that was going on and he didn’t know anything about incentives, rates or rebates. I even asked to look at the Colorado’s that they had in stock and all he showed me were locked trucks with no intention of getting any keys or showcasing any vehicles.
This guy must sell so many cars that he can pick and chose who he wants to sell to because he clearly didn’t need to make more sales that day. I finally decided that enough was enough and I left but not before getting his card which I had to ask for 3 times. As we were walking out he even decided to take a sales call from the guy at the front desk rather than make a last attempt or should I say, any attempt to make a sale with me.
It’s unfortunate that Allen Gwynn chose not to make one of the easiest sales to close out the weekend due to an inept, lazy, and unprofessional salesman. I was lucky enough to find Selman Chevrolet in Orange CA no more than 2 days later (which is a 50 mile drive one way from home) and they had no problem finding me an Extended Cab Colorado which isn’t even supposed to exist according to Anthony Chinen. They answered all my questions via email and it took me longer to drive there than it did to complete my purchase.
Thank You Mike Bradley and Selman Chevrolet for delivering what Allen Gwynn could not.

Words can not express how happy and exciting I was when I left here. I walked in on Sunday morning just wanting to discuss my options… Being a single woman car shopping alone can be pretty intimidating. This was not the case here… I was greeted by John my sales guy and he treated me with the utmost respect. My hat goes off to this team that is run by a Art Muradian, he took my «lets say not so beautiful credit“and worked magic for me. The process was fun, exciting and such a blessing. I walked in with my old beat up car and left with a 2015 Chevy Cruz!!! This car is incredible and was exactly what I was looking for.
Thank you to everyone at Allen Gywnn Chevrolet you truly made me feel like a part of the family and I am forever grateful!!!
If you are looking for attention to detail, appreciation of what you are truly looking for and people who care about YOU go visit my guys Art & John they will make you feel 100% blessed!!!

Love this place. I’ve been in LA for six years now and just got in my second new car from Allen Gwynn. We were raised Chevy people, so when I was ready for my first new car, no doubt I my mind that was going Chevy. I had a very tight budget the first time around, and they worked with meh till I got to a reasonable price. Since then, my car was only ever take there for service. Routine oil changes take a little longer than a jiffy lube, but I’m willing to wait for a job well done.
I loved it so much that when it was time for my mom to get a new car, I knew I had to take her there. They treated her like she was their mother, because to them, I was family.
A few months after my mom’s new car, I started thinking about one for myself. I still loved my first one, but was ready to trade up. I didn’t really need to look around because I knew exactly what I was looking for. Eventually we were able to work out a price in my range, and I couldn’t be happier with my new Cruze.
They found a lifelong customer in me.