Me and my girlfriend went out to skate for Valentine’s Day, picking this location because it was the most convenient at the time. We forgave the price as we just wanted to have a nice time, but I ended up spending nearly an hour wrestling with the skates I got. They only had one in my size, and after trying to work out a compromise had no choice but to deal with the subpar pair I was given. I settled with them, and as I was skating felt sharp pain in my ankle, where they dug into my skin. We very soon after went inside, and after taking it off I found my foot was bleeding. We went up to the counter for a refund and had to wait 15 minutes or so for the manager to see us. Another employee talked to us in the meantime, and told us that the place hardly ever gives out refunds, which was already a bad sign. We told the manager the situation, and he insisted that there was absolutely no issue with any of their equipment, and told us over and over that it was the«snow» on the ice that caused me the discomfort. After realizing he was impossible to reason with, we left. It’s a shame. It seems like a nice place but the extremely stubborn service had to ruin our Valentine’s Day experience. Will not be returning.
Amy O.
Classificação do local: 5 Glencoe, IL
A group of adults rented out the smaller rink for a broom ball tournament. It was AWESOME! We also rented a warming room which has a wood fire place. Someone in our group strung white Christmas lights and it looked great. The facility shut at 10pm and we couldn’t extend the time so if you rent out, have a late night spot in mind!