Waldbaum’s

So happy this waldbaums is closing, the employees have nasty-​ass attitudes (especially the woman in dairy & some of the female cashiers) the food is overpriced and the store is just filthy!

Went to shop for just a few items today and it was the worst experience ever, poor lighting in dairy section, I asked an employee why it was so dark and he said because is closing time!!! Produce section is not fresh at all! Out of 5 things i picked I had to leave 3 behind because they had decay already.
Bad service in check out registers, always long lines and people with bad attitude.
No one to ask if you need to find something!!!
I only go to this supermarket because there us no other option around Glen Oaks.

I don’t live in the area but come by here the past several years for
various reasons, and sometimes I’ll grab some things before heading
home and not have to deal with the monstrous Stop and Shop that
is the only thing we have now in my neck of the woods, which is great
but time-​consuming. Well, this Waldbaum’s is a bit grotty, it’s old-​school,
old-​fashioned, nabe supermarket but it reminds me for various reasons
of my old Grand Union market that we used to shop at weekly for years
on L.I. in the 70s-​80s, and it was a very similar layout, you knew everyone and vice versa, but it had everything you needed. I won’t even tell you the story
of the successor to that store that my friend from H.S. worked in later
in produce and used to cook chicken nuggets on the lettuce-​wrapping
machine in the back… we won’t go into all that now. I think a microwave
might’ve done the trick, in retrospect.
Actually I don’t think it had much of a pharmacy but this Waldbaum’s at least does, so that’s something I guess, though there are two superior drugstores right in this shopping center in any case. I haven’t had any issues here, the checkout though is often slow, limited, etc., but the’ve been pretty friendly to me when I’ve come here,
and they bag groceries generally, which is not done much these days
and wasn’t at the King Kullen near me that shut down last year,
nor at the Stop and Shop except perhaps the full-​service line which takes
forever and a day to get off of. Plus I wouldn’t say this store is a dump,
I used to be stuck with a horrible C-​Town (Crap Town) in Astoria at one
point, which was right up the street but GODAWFUL and had moldy
bagels and stuff that nobody wanted to buy. This Waldbaum’s is
much better than that, although it does need a good updating, of course,
but it’s ok.

Waldbaum’s is terrible. If you have a car, and are in this area, and don’t go to Fairway, then shame on you.
The bread here is bad. The deli section has no Boar’s Head and so by default is terrible. Produce is a joke and the meat/​seafood sections are not trustworthy.
All in all, if you gotta get some honey nut, or dannons, or other name brand stuff make your way over. Otherwise, steer clear.

I have bought cheese here that turned out to be moldy, crackers that I later found out was expired. My mom called to place an order from the bakery and was yelled at by some nasty mean worker that kept yelling «Ma’am I just got here» so many times my mother couldn’t get a word in edge wise and winded up hanging up the phone. The head of customer services sounded like a lazy bum who didn’t even feel like talking. I wouldn’t be surprised if this store goes out of business within a year. I go to Stop & Shop (where the food is fresher, cheaper & where the workers actually work and don’t talk down to people. I’m not surprised at all the negative reviews, it most certainly is a dirty disgusting store and the workers shouldn’t take any paycheck for granted (one of the workers complained to my mother, when she asked the worker to stop yelling at her, that she makes 8.00 an hr. and that’s why she’s upset!!) Like its our fault they work there.
To all the Waldbaums Glen Oaks workers: Better something coming in then nothing coming in, so instead of treating customers like garbage because your upset your making 8.00 an hour, be grateful because at the rate your going, your going to end up with 0.00 an hr.

A plus for me is its location near me. A big negative is the attitude of the employees which prompted me to write this review. None of the employees seem happy which is evident when dealing with them. Today I’m at a register with employee «FE» and she’s not bagging my groceries. I try to make an effort to help bag my groceries but she was just standing there. It’s time to pay and I fish out some change to pay the exact amount and FE is just staring at me waiting instead of using the time to bag the groceries. I slowed down with the money and she’s still not bagging. Finally I pay her the exact amount and then have to bag the rest of my stuff and finally she takes the last item and puts it in a bag.
Management needs to talk to their employees. I bagged my stuff out of courtesy but it’s their job which this worker just didn’t do.

Customer service isn’t all that great. I’ve experienced attitudes.

Id been shopping in this grocery since we moved to the neighborhood .
There was a cashier who has been helping me (my fave actually!) during the time I was doing my grocery with my son after picking him up from pre school. Oh geez, she is still working here and today is looking for my son who right now is in freshman college. This must be a good place to work as she is still around .
Nothing much has change with her. She is still the same nice lady who gives her best customer service as usual. She mentioned that lately I have not been shopping with the store when I showed her the store card which is no longer needed to avail the discounted prices. Lol! True… noting that with my children not living with us anymore need not much grocery shopping –only the basic needs.
Oh well, still like the store especially if there is someone who works there that knows I was once a loyal customer. Will come back here as needed.

This store is a dump. It needs a good cleAning and remodeling
I have seen other waldbaum ‘s in Queens far superior! Let’s get it together Waldbaums!!!

All the reviews are true. Check out can be slow, they are understaffed at peak shopping times, and their meat department is awful some days. Refrigeration of the meat is sketchy and freshness is another issue. Honestly, someone needs to call the health department. I shop here when I absolutely do not want to drive over to Stop &. Shop or Pathmark.
Some of the cashiers are sour, but Luz is personable-​try saying hello to her! Could use some new management to improve the overall operation of the place.

Recycling center suppose to open at 9:30AM, by 9:35 two calls were made and the lady whom answered kept saying two minutes. I must say, not very friendly.

We split our time between here and the Little Neck Stop & Shop (refuse to shop at Fairway). Overall, the S&S is nicer, but if we’re not feeling up to the drive, we’ll head over to Waldbaums. You can tell the place will need an interior facelift at some point, but for now, everything is in place and works, if a bit disorganized. I come to this place almost exclusively for their apple pie (my wife agrees it tastes better than the ones at S&S). The only thing I’d dock them for is a lack of self-​checkout lines and that the manned lines take forever when they are backed up. Other than that, there’s a nice big parking lot outside and convenient for us to get to.

While still infinitely better than my local Forest Hills Key Food, a recent Sunday away team mission verified what other Unilocalers have noted: the service is slow, very slow.
Part of an outdoor shopping complex that also features a hard to find Indian restaurant (Santoor, I’m looking at you), this Waldbaum’s serves as a counterpoint to my beloved Bay Terrace one.
The name may be the same but the interior here is a little darker, a little less inviting and more no nonsense get in and get out as opposed to leisurely strolling along the well stocked aisles of BT.
Yet in a heart beat I’d swap this store with my abysmal local bodega masquerading as a supermarket. There’s an actual seafood department, a bakery, ample parking and plenty of goods.
So why the two star review? The checkout process from hell!
Now I understand that women, infant and children recipients benefit from the generous NYC safety net. But there was one particular woman who had voucher after voucher that required the clerk to pause, sign off on something and then repeat… for almost every item on the conveyor belt.
Unable to tolerate the slowness of this process in taxpayer altruism, we bolted to another line only to encounter an old person raising a stink about a sale price. (A scene repeated somewhere in Queens on an hourly basis I’m sure).
A quick look back at the WIC woman and apparently she had sent her friend back to the dairy department because they hadn’t selected the right size of milk. It was like a virtual line lockdown: no one move.
After being thwarted by the slow and the old, a third line finally moved at a reasonable pace and our hand basket of goods was rung up without issue.
Not exactly a gentle introduction to the otherwise lovely Glen Oaks area, where I may have had more luck milking a cow at the nearby Queens Farm Museum than checking out here.

This Waldbaums sucks. I would never go here unless I needed something in a pinch. They are dirty, the service sucks and the store is not organized. Frankly, this place needs to be knocked down and rebuilt from the ground up to compete with the Fairways, Whole Foods and even the Stop and Shops in the area.
No wonder Waldbaums, A&P and Pathmarks are doing so bad. If this Waldbaums is a model of your stores then good luck surviving the next few years.

This Waldbaums serves all the senior citizens living in Glen Oaks. It’s kinda pricey and rundown. Fairway is definitely stealing customers from this store.

If I could give it no stars, I would!
I hate going here! And I hate when I know it’s going to be a bad experience, but yet I still go here… seriously, why do I torture myself? Oy!
From the rude staff to the spoiled food to the hell of escaping… seriously why are we still shopping here?
Now that Fairway is open in Douglaston I’m sure this Waldbaums will be closing soon…

I was in the store the night before Thanksgiving the cashier scanned my groceries then walked away so I had to bag it all my self then she comes back to give the total and still does nothing. Thank God for the new fairway in dougiston eventhough I live in glen oaks

I hate this store. List of things I have seen here:
–Blood on the floor (twice)
–Homeless man fight with the manager
–Teen Gangs roaming the store
–Beggars asking for money outside the door
–Grown men throw food on the floor and walk out due to the express line which does and will not move.
On top of this the produce and seafood are substandard. I try to avoid this store at all costs.

It has everything you need, but man, are these lines mismanaged. I’ve never been in there and not been discouraged by the length of time you have to wait to check out. Just awful. The people at Waldbaum’s are not the only ones to blame though, it seems like every customer is trying to steal from them by making up prices that need to be verified.
The store is definitely in need of an update.

Being that I work and live (not by choice) very close to this supermarket, it at times becomes my neighborhood supermercado. But def not by choice. I always find this supermarket to be dirty, and always in chaos. It always gives me the feeling that no one every cleans or straightens this store out. Thats a bad feeling, I think. The sale signs are NEVER up-​to-​date. So you never know what the actual price is. I just keep my fingers crossed that it will be a reasonable price. The other problem with this supermarket is that there are no COLD beers! I mean… what the hell? I brought it up with management more than a year ago, and I guess it fell on deaf ears. Overall, I really do not like coming here. I always dread it, but sometimes, its a must. I seriously need to move out of this place.