Perfecto Limo & Taxi

DRIVER NEVER SHOWED UP… NEVER GOT A CALL UNTIL IT WAS TOO LATE.
I have an event that I attend with my wife every year located about 8 miles from my home. In years past, one of us would always stay sober so they could drive us home. This year I really wanted our experience to be different than years past and arrange for both of us to partake in the libations…(we both wanted to get our drink on!).
So I searched Groupon, Google and Amazon Local etc. for a reputable taxi/​limo service to see if there was something I could pull off. Came across Perfecto Limo & Taxi and saw they had a few good reviews and always showed up.
A few days before the event, I went on line and filled out their reservation request. I even called to make sure I was all set. The guy who answered said I was all good.
Fast forward to the day of the event… I called during the day to confirm my reservation… again, the guy who answered said I was all good… Pick up scheduled for 7:00…would get me to the event for hor d’ourves at 7:30.
I didn’t tell the wife as I wanted to surprise her. She was ready to go ahead of time so I called at 6:30 to tell the guy that if possible, send the driver earlier. Again, he said he I was all good.
Stood outside my house at 6:45 looking out for anyone who would be looking for my address. 6:50…6:55…7:00. Got a call from the driver this time saying that he had driven down my street and couldn’t find my house. Funny because I had been standing outside my house in suit and tie for 15 minutes and no one went by in a limo/​town car/​taxi. Driver said he was on my street yet no sign of him.
7:10…7:15…7:20…tried calling the dispatcher several times and no answer… tried calling the driver several times… no answer. 7:30…(missing the hor d’ourves!)…7:40 wife starting to get pissed. Finally got in touch with the dispatcher/​owner who gives me the «driver got into an accident story»…funny because I didn’t see anyone around my house in a fender bender… somone was not being up front with me… not a good way to do business.
Finally just told the dispatcher/​owner to forget it… that my plan to surprise my wife was ruined… I went from hero to zero.
Ended up driving us there… wife stayed sober and I was grumpy the whole night.
Thanks Perfecto… you need to change your name to NOT-​So-​Perfetcto Limo & Taxi.
Will NEVER call you again for a ride.

I used this service this morning. Extremely professional, called to let me know he arrived early and had no problem waiting until I was ready. Welcomed me with my name opened the door for me and loaded my luggage. The car was extremely clear, smelled great and was really comfortable. Really top of the line service.
I would recommend Perfecto to anyone in need of car service, they live up to their name.
Was such a pleasurable ride at 630 in the morning