J & R Auto Repair

Took our 2012 GTI in for an oil change. The car had 42,000 miles on it and I thought maybe the tires and battery were going. Darryl ran a check on the battery and found it had 65% of its life left. He ran the numbers on the tires and told me that they were indeed original to the car, but that they had half of their tread left. So I paid for an oil change. That’s it. It’s unfortunate in this day and age that I have to point this out, but reality is that I have no doubt had I gone elsewhere in the area, I would have a new battery and tires in addition to the oil change. Honest and convenient. .. they have my biz going forward.

I recently took my car to J&R and had a great experience. They checked my car and adjusted a belt and did not even charge me for it. They were very pleasant to work with and professional. I will be bringing our car here for any future repair needs.

Daryl Nelson, of J & R Auto Repair in Glen Ellyn, provides exceptional automobile customer service. My experience with J & R servicing my cars (older and newer) has been nothing but pleasurable. Daryl does not oversell … he provides options and only recommends service & repair based on the situation. Terrific diagnosis, clear communications, quick turnaround and reasonable prices.

I can’t recommend J&R enough. I use them exclusively for all my car repairs and maintenance and I feel as though I have a partner in helping me maintain my cars so that I can drive them as long as it makes financial sense to do so. There might be cheaper places to get an oil change but I know that they know my car well and that they are never going to tell me I need a service I don’t really need.
What sealed the deal for me was when my parents were told by a dealer that their Buick needed thousands of dollars of repairs to fix a leak. I made them take it to J&R for a second opinion who told them the work was 100% unnecessary. They now take their car their as well and I no longer feel as though they are being taken advantage of for unnessary repairs as I did before. Their car is older though and J&R does a great job of doing the repairs they actually need.
I also love we can drop off our cars and walk to the train or anywhere else in town to wait for them to be ready. Very convenient!