Junkluggers of Nassau County

Excellent attitude and work ethic of the crew. As a small business owner I’ve seen America’s work force up close. The young fellows who carted out our washer/​dryer were polite, eager to serve and put their shoulder to the wheel when they needed to. The communication from the dispatcher was excellent as well.

From beginning to end their service was exceptional they quoted me a set time and they arrived on time. They were very professional and got the job done I would use The Junkluggers for any future furniture removals and I would highly recommend their service.

Great people came to my home to remove a shed on what was a very cold and rainy day. The team was fast, thorough, polite, and everything was reasonably priced. Above all else, the team continually confirmed with me before simply removing different pieces of the shed from my property. This was important because the shed was built into my fence and we ended up keeping aspects based on their recommendation.
Will definitely be using them again and will be recommending them to others.

I was impressed with Junkluggers. They were very professional in setting up the pick-​up, rescheduling once at my request and providing the requested insurance certificate. They arrived on time with a crew of 3. The guy in charge was pretty well-​versed in moving furniture and all were courteous. Also received a donation receipt the next day. I was doing the final clean-​out of my father’s condo after he passed away and Junkluggers really helped. My only minor complaint was that the truck was smaller than expected so I ended up paying for a full truck when I didn’t think I would. The $ 700 cost was high but worth it since I live out of town and the condo settlement date was approaching.

On time and pleasant workers would recommend them to anyone with Junk to remove. It took me a month to find the right Company and when i did they met and exceeded my expectations.

These guys brought it… Actually they took it away. A piano, I was sorry to see go, but like most New Yorkers, space is at a premium. They showed up, gave a reasonable estimate and took it away. Moving it was difficult and they did it without complaint. Super heavy old upright down a good number of stairs… Other places told me outright that they would not take pianos, or required a minimum amount of space to fill which was 100 bucks more than these guys charged. The best part? Turnaround was one day.
Call them. They were polite, on time and did the job smartly for the right price.

The good and the bad, I wish they were more clear with their prices. I paid the 1000+ dollars because I was on a deadline. Good guy/​bad guy, First person gave me a very high prices, 2^nd said they could do it for less because the first person was going to charge 1500+ to use 2 trucks. When I called I was told 798 $ for a full truck I told them I was moving a mattress and other house hold items and furniture. I was never told I would also have to pay for labor. I was made to feel it was one flat rate. One mover moved very fast and was very friendly while the 2^nd was so slow which annoyed me since this was the one who wanted to charge 250 for labor; so I started to help pack and move things into elevator. I have used Flate Rate (cross country move) and men on the move (local move) and they are in and out, so I expected the same service. Lesson learned.

I probably would have given four stars or even five, but there were a few things that I wasn’t too happy about. I will say that the two «junkluggers» who came were very courteous, professional, and did a great job. I would give them 5 stars if it was just based on that. The price was okay, but probably higher than some other companies. I haven’t used any other junk removal company so I can’t compare the service, but when I called for estimates… junkluggers was slightly higher. I was okay with paying a premium because of the great Unilocal reviews and because of the company’s mission of being green and donating the items.
Some of the issues which caused me to knock 2 stars off:
–As I mentioned, the price is on the higher end. It was also higher than the estimate I received over the phone, but I can live with that since it was just an estimate.
–the company does not provide the junkluggers with any tools… no screwdriver, allen wrench, nothing. So if you need to disassemble anything, make sure you have the tools.
–The items I had removed were in excellent condition and I was hoping it would be donated. It would be nice to get a tax write-​off too. This is one of my main reasons for using this company. I never received a receipt so I assume the items were not donated. I tried to contact them but never heard back. They were much more responsive during the junk removal process though.
So ultimately, if costs is not really a factor and you want to make sure that your junk is removed on time by professional people then I’d recommend them.

Super efficient, pleasant, fair pricing and even swept up before they left!

My sister and I had the difficult task of cleaning out our father’s home in Queens after he passed away. He had a lifetime of items that he’d held on to. We started sifting thru stuff and filling garbage bags with refuse. We called Junkluggers after reading reviews and comparing prices with rival removers. The crew that arrived were young, clean cut, respectful, hardworking, caring, strong, diverse, focused and fast. They would remove what we had bagged up and sweep too! We hired them a number of times. Eventually they removed furniture, old TV’s, electronic equipment, kitchen items. you name it. Many times we had «Luggers» who had come to the house before. We were impressed by how intelligent and personable and kind these young men were. And non judgmental. This process has taken us a couple of years because neither one of us live near the house, I live in CT! And we had to preserve items from Dad’s business so it took a long time to separate, organize, file and store all of that.
One thing we loved was that we could schedule an appointment the day before online! The website asks a lot of questions so they know how to prepare for the job. It shows you what times are available. But when we chose to call they are staffed with cheerful people who answer the phone and all of our questions. We always got a follow up email confirming our appointment, a call confirming as well. And the Luggers who are on the job call to let us know they are 15 – 20 minutes away. A few times we received calls that they’d finished the last appt early and asking if they could come right over! After they leave they email a receipt for the job and a receipt for anything they donate on our behalf.
So we called for what will be our last appointment (we sold the house!) and I was pleasantly surprised to find out that one of those young, clean cut, respectful, hardworking etc. young men who’d come to the house a few different times actually bought the franchise and is now the boss! And he was honestly excited and proud for us that our process is finally coming to an end! What a great decision we made when we first hired the Junkluggers. Their customer service, their attention to detail, their promptness, their follow-​up is all above expectations. We wholeheartedly recommend the Junkluggers of Nassau County.

Quick response. Customer focus. Willing to negotiate cost.

I called junkluggers to rip up and take our carpet away. Mike and Anthony showed up and did great work in a timely fashion. They were both so nice and I would definitely call again

Junkluggers did a great job not only clearing out what we needed them to but also helping us to clean up around the furniture and other items. They we so helpful that I can’t rave about them enough!

Junkluggers did a great job. They showed up on time, got right to work and within minutes 2 years worth of junk was gone from my garage. When they were done they swept up the area, even offering to shovel the last bit of snow out of the driveway. Very courteous workers. Would definitely use them again.

Quick, Fair & PUNCTUAL. I called Junk Luggers today along with two other competing companies, for a quote on removing a sofa and elliptical trainer within the hour. We had received notice our new furniture was arriving a WEEK early and desperately need the old stuff gone. They came and collected the items at a fair price. NO SURPRISES, no headaches. Two hours later they emailed me a receipt for the items they collected AND the donation receipt for a tax deduction. WOW! I am totally impressed. I love this company.