The staff is friendly and very attentive as soon as you walk in the door. The owner is very nice and makes you feel like you are a valued customer. I like that they actually file your nails. I also like that they push back the cuticles. Most places fluff through it, but here they do take pride in their work and despite that I live in Queens and have about 5 nail salons on every commercial street, it is worth the travel and time to this very relaxing place. And it is worth while to get at least a 10 minute massage. great place and very clean with very nice differences.