I’m a total fan of their customer service, experience, willingness to go beyond the explanation of their product and patience with a woman who talks too much. No not me that was Mama! :) They were lovely helpful and just what I needed. I was looking for inserts to help my Plantar fasciitis. The workers thoroughly explained after hearing of my concerns and descriptions of my issues. Helped me try on several items and helped my Mama as well who’s a talker and believer in true orthopedic items. I now am a believer too as my purchases have helped me feel better. Be prepared to spend money but know what you want, do some research and go in with questions. They’ll get you moving. They also have shoe repair and carry high end long lasting shoes.