Auto Body Plus

I dropped my Subaru Forester 2015 here because my darling husband backed into a dumpster. He ended up cracking my back panel just below the back window and putting a nice ding in my lift gate. I bought the replacement parts for my truck except clips thought it came with them. They painted the part to Match it looks beautiful. Fixed my ding. I dropped it off this past Monday and picked it up yesterday. I am very satisfied with the work they did thank you.

I was involved in a pretty bad rear end collision in May 2014. This body shop did a great job aesthetically on my husband’s car after a minor rear end collision earlier in the year, so I requested the car be towed to auto body plus. My car’s rear end was completely mashed in, there was frame damage, and it was obviously a near total loss, if not a missed total loss. My car was a 2012 Hyundai sonata, and it came out to about 11k in damages.
The body shop had my car done in two weeks. Two weeks was surprisingly short for a car so damaged, but I was excited either way. When I got it back, it looked great. But the airbag sensor was constantly on, which meant the airbags were basically deactivated. I called them and they said they couldn’t fix it, and that it had to be taken to the dealer. Ok, fair enough, not a problem.
Upon taking it to the dealer, the employee, who was either the head or the manager who was Hyundai certified and very experienced, told me the car needed to be completely redone. He said parts had been modified to fit, there were egg shaped holes in the parts where they were attached, parts didn’t fit correctly. Most importantly, he told me that if this car were to be hit again, it would not crumple the way it’s designed to and it is totally unsafe. He also said the paint didn’t match.
So I call auto body plus, send them the paper I got from the dealer’s collision center. They agree to fix it. So I get my car back, and I Park it for less than 48 hours on the curb. I live in a private neighborhood with little traffic. When I get the car to auto body plus, I get a call two days later. «Your car was hit again. That’s why your car isn’t put together right.» so since they made this ridiculous claim, they tried to tell me they weren’t responsible for the faulty repairs because my car had been ‘hit’ again. They said they couldn’t find evidence of a hit and run on their cameras, so they basically told me it had to have occurred within the 48 hours it was sitting at the curb. My car had no cosmetic damage when I took it in. I checked it over, I looked hard, and it looked fine. No scratches, dings, nothing. But since they made this claim, they didn’t have to do the corrective repairs. Smart on their part, but I will never take my car to these crooks ever again.
I ended up having to put in ANOTHER claim for a hit and run/​uninsured motorist. What a mess. Don’t trust these people.

These are the most RUDEST people i have ever met. They actually hung up on me. They kept my cars for months. I have brought the car several time. And the last time i brought it back they let the car sit and i had to contact them for an update and they dont know when someone is coming back to fix it, so i asked for there information so i could do it my self and they would not give me information so i can get my car fixed. i would never send anyone here to them.