Ulla Popken

I use to order Ulla Popken from other country, when I lived in Europe, and quality has been good. My first order from
has a pretty poor quality oversized wrinkled coat, that has not anything common with a picture from catalogue. I returned the item almost a months ago, but $ still did not credited back (less shipping fee they will keep). Very disappointed. Hate to say that, but this is, probably, my worst shopping experience for almost ten years I live in U.S.
I definitely never shop there again.
P. S. I reviewed the coat on their website, however, it never been posted.

I came over to Ulla Popken when Silhouettes disappeared off the web. I had hoped to find the same quality I was accustomed to that Silhouettes had offered. At first, Ulla Popken seem to fill in those shoes, but the last few years the quality of their merchandise is appalling. The materials they use are so thin and nasty, yet you pay top price for a blouse. The sizing is off so you never know what is going to fit until you try it on. To make matters worse, they do not post customer reviews. Now why would a store not post customer reviews? Seriously, since this place chooses to have China make their clothing it’s not surprising that the quality and sizing of their clothing reflects that fact.

WORST Customer service I’ve ever had!!! Really the worst return and delivery policy!
NEVER Buying from them again and PLEASE Don’t waste your time and money

I am going to have the same problem I’m sure returned about 85.00 in items and got 22.00 for the return. Their quality is horrible… i ordered about 4 years ago and what I got was substantial material and good quality, not it’s flimsy material that wrinkles and looks bad. will never buy from them again!

For at least 3 years I have been trying to get them to STOP mailing paper catalogs to my home address as well as my many shipping addresses. And yet again I received another catalog in the mail yesterday. I really blows my mind that this company is intent on wasting money by constantly snailing me catalogs that I DON’T want. If you can figure out how to have them STOP MAILING ME THEM CATALOGS, i would greatly appreciate the advice.

One star for having some «okay» clothing items, but I sent back the one thing I ordered. BEWARE of their return policy! When you order, this is not mentioned; they assume you have read about it in their catalog or online, though I have read their shipping info online and did not see this part mentioned: shipping to you is «free» as long as you keep the item. If you return it, the «how to return an item» slip says that $ 7.95 will be deducted from the original charge and the balance credited back to your bank account. Not exactly correct: they will then charge you for both the TO and FROM charges, and it is not $ 7.95 both ways; they charged me a total of $ 20.90 to return this single item!!! This is sneaky and deceptive, and I will never order from them again. Buyer beware.