Central Connecticut Endodontics PC

Sadly, I cannt reccomend this office. My experience was very stressful and has left me hesitant to trust medical practices in the future. Before my surgery, the staff assured me that they accepted my dental insurance. I brought a copy of my insurance card to my appointment and they performed the surgery. The surgery went ok — I was annoyed that the dentist and his assistant gossiped about other staff members to each other in front of me the entire time while I watched a video of the dentist on vacation with his family. Within two weeks from the surgery I received a notice from the office stating that they did not, in fact, take my insurance. They even lost my insurance card and stated that it was my word against theirs. I was beyond upset. I have dental insurance that would have covered 89% of the procedure — so why would I have gone to their office if they didn’t take my insurance??? I was in a great deal of pain and I trusted the receptionist who told me that I was covered — I have learned my lesson — I will always get a contract in writing before any medical procedure. Although the office took a little off my bill and allowed me to pay in monthly installments — I paid $ 1,000 more than I should have paid. I have now paid my balance in full and advise anyone who goes to this office to get a signed contract before having any work done. And unless you want to hear gossip about all the other staff members and watch a home video, bring earplugs.

The procedure described below was actually conducted in the West Hartford office. As it is the same dentist, I am posting the same review here. If not for a scheduling conflict, I would have had my root canal done in this office.
This review is for Dr. Desrosiers only, I did not interact with any of the other dentists in this group.
I needed a root canal and was referred to Dr. Desrosiers from Dr. Whidden. Dr. Whidden spoke very highly of Dr. Desrosiers, stating that he was a dentist who decided to focus on what he loved, root canal procedures. Because he so thoroughly enjoys what he does, it made the entire process much more comfortable (and less intimidating) than I was expecting.
My appointment was for 10:15 am, everything was completed by 11:30 am. My husband has had a root canal before, and I remember he was gone the better part of a morning. I know what you’re thinking, speed does not usually equal quality. In this case, it did. He’s such a professional and practiced hand, the actual root removal was roughly 5 – 10 mins. The rest of the appointment was pre-​examinations, post work filling in the root canal and then post examinations.
Dr. Desrosiers was very concerned with my comfort, whenever I started to feel anything I let him know and he immediately took care of it. According to Dr. Whidden, I am a fast metaboliser of anesthesia. I told Dr. Desrosiers this, and he took it very seriously. He gave me a long acting (usually lasts 6 – 8 hour) local anesthetic and then some shorter acting anesthetic at the tooth to be worked on. A couple times during the work itself I started to feel pressure in my jaw and Dr. Desrosiers did not hesitate in giving me more short acting anesthetic. It was fantastic to have this completed and to have felt no pain other than the very first shot. Less than 4 hours later all the drugs had worn off and my tooth feels absolutely fine. No residual pain, even a day afterwards.