Ken’s Smog Test Only

Don’t use this guy he will screw you over. Unfortunately I gave him the opportunity. I took my car in to get smogged and it failed so he gives me 4 manufacturing codes but never tells me what they mean so I can get them fixed. Now he tells me I need a diagnostic to find out what is wrong with it for 120 $ so I agree. At least if I know what is wrong with it I can take it to another mechanic if I don’t like his price. He tells me he will call me in 2 hours let me know what was wrong so I leave the car I had a lot to do that day. 3 hours pass no call did not call the entire day. Went by on Sunday hoping somebody might be their. No one their and car is inside I suppose. I called hoping I could leave a message that I want car back. No answering machine. So I call on Monday morning to tell him not to touch car I just want to pick it up. No answer. Finally get a call back from them saying they missed my call at about 11:00. I tell him don’t touch car but he tells me he already started diagnostic and half ways done I would still have to pay for diagnostic. At this point I know I’m being BULLSHITTED to. When you do a diagnostic you simply hook to a computer and it tells you what’s wrong. To busy to worry about the 120 $ so I tell him to finish. At least I will find out what’s wrong. He says will call back in an hour. Well about 4 hours later he leaves a rambling message about everything that’s wrong with it. Some things that have nothing to do with the smog and it’s going to cost around 4000.00 $ to fix. Now it’s to late for me to pick up car on Monday. Tuesday comes another busy day out of town so I might get car late. I get a call from them saying that my car needs to be picked up because it’s taking up space. After holding my car hostage for three days now it’s taking up space. Oh and the kicker. He wants to buy my car. After telling me it’s a piece of crap he wants to buy it. Unprofessional. I tell him my wife and daughter are going to get it. I told her to get copy of diagnostic and failed smog. All she got was a failed smog no diagnostic printout. Never found out what manufacturing codes mean. Just gave me the codes and that was it. A big waste of time and money.

Don’t know much about smogs and the process. If my car failed did I really need a diagnostic also since the error codes came up during the smog test? He said we should have a diagnostic for 120.00. I’m thinking I will get a print out and a good summary of any issues with the car. Good info to have. Although I had a new water pump and a full inspection done at Preferred last month I still figured it’s good to pay for the diagnostic because we need to resolve the smog issue. He had my car 3 days. On the last day he’s telling me to pick it up because it’s in the way. When I pick it up he gives me a receipt with 4K in recommended repairs. No diagnostic print out. I told him I should get a print out from the diagnostic. He tells me usually mechanics give a print out, but at Kens they just write stuff down. I told him that was weird, clearly irritated. During our 5 minutes spent together he asks to buy my car 3 times. I didn’t check his reviews before going here because we just needed someone who was open on Saturday. Didn’t think my car would be stuck there 3 days and really wish I did look at the reviews. He was nice and courteous to me. But I feel scammed. Meanwhile registration has expired and I need to find the time to go thru the smog process/​repair once again.

Quan sure is no mechanic. It’s no wonder why WyoTech went out of business if they are producing mechanics like him. Quan wouldn’t even attempt to smog my vehicle because he doesn’t understand what motors were released in an 89 suburban. While I patiently waited for him to finish with another customer (before finding out he wasn’t even willing to my vehicle) he proceeded to small talk with his customer when he finished his car. His lackadaisical attitude and nonchalant demeanor are that not of a reputable business.

I’m seeing mention of a $ 40 Craigslist ad for smog check here on Unilocal from 2011, but at the end of 2015 Quan is asking for $ 45, including certificate and ETF fees (and only if you ask for that price over the phone). Still, that’s cheaper than average of $ 55 total all the other shops around town I called quoted me. He was congenial and helpful about the process and the job was done fairly quickly while I waited. If the rest of his services are as pleasant as this experience, I’m sure he’s won another repeat customer.

I’ve been coming here for smog checks since I had my ’94 Honda Accord and now I come here with my ’07 Infiniti G35. I rarely trust people who handle my cars but Quan is one person I do trust. He’s friendly and informative. Highly recommend.

Horrible, waste of time, very unprofessional he does not know how to keep his word at all. he fails your vehicle for smog, to charge you for work that your car or truck does not need. His prices are almost double that a honest repair shop. Be aware of this not good artist. If I could rate him I would give him a zero minus.

I use to work in Gilroy and would always bring my cars for Ken to smog and he would always try his best to do a good job and his price was fair.
From what I hear smog business is a hard business because the state is very strict and the penalties are very expensive. So when I read that he can’t do a smog because parts don’t look right, I understand that it makes the customer frustrated, but he could lose his license if he passes a car that is not supposed to be passed.
I know Ken tries his best to follow the state rules yet provide good service.

This guy is a scam artist. If u r young or a female or don’t look like u know about cars he will scam u. He will overcharge u and make ur car fail. BUYER BE AWARE

Ken (Quan) also deserves a zero star rating. I’ve taken my various cars there for over a year and now will never go back. He is slow, does things at his own pace, and has poor customer service. When I smogged my car, he’s charged me 4 different prices, depending on his mood and whatever he feels like charging at the time. I’ve gotten anywhere from $ 35 cash, to $ 55 credit. It always seemed like he preferred cash. One time, when he was in the middle of smogging my car, he had a customer come in and he left my car in the smog bay running for 30 mins while he was attending to another customer. Talk about wasting time and gas.

Been going here for a while now and they are great. Now they do star smog and auto repairs. Quan and daniel are great at what they do. I always leave the place being satisfied. They communicate with me and explain what’s wrong with my car, why didn’t I pass smog and what needed to be done to fix it. Even if it’s auto repair. They even help me out and let me bring my own part rather than ripping me off and hustling me for more money compared to other shops in town like precision auto tune and panchos. I’m a girl and from what I’ve experienced, shops are likely to rip off women more since they expect us to not know anything about cars. I dislike that.
Overall I can trust this place to do a good job on my car. Thank you Quan and Daniel. Keep up the great work!

Perfect, efficient, friendly, will come back. Thanks Ken!

I would give this guy ZERO stars if I could. I have a 2007 Ford Mustang with a Bullitt air intake. I called ahead to see about a smog check and he says he’s open. I ask him what time he closes and he says he’ll be there late. This is about 2pm. So I go down there and he looks at my car and immediately asks me if it’s stock. The Bullitt intake was a stock part of Ford Bullitt Mustangs so it is a stock Ford part. He looks at my intake and says he can’t do the smog check because it isn’t stock. I tell him that yes that is a stock Ford part. It says FORD RACING on it in big ass letters! But he doesn’t believe me. I say, «Do you have a computer? Google Bullitt intake and you’ll see that it’s a Ford part.» But no he won’t do it.
I go home and find the CARB E. O number for the intake and print it out. I knew I should have done this before I went down there. Now it’s about 3pm. I call him back because he was the only smog station open in Gilroy on Sunday, but now he’s not answering the phone. So much for being open late. I’ll never go to this guy again. I plan on taking my CARB paperwork down there one of these days and throwing it in his face.
Next time check into things you don’t know about genius instead of turning people away just because they have a part on their car that you don’t recognize! I also see others quoting prices of around $ 30, he told me it would be $ 60! Glad I didn’t get my smog check done there. The guy sounds like a con artist with his pricing.

Quick, efficient and well priced as long as you make ABSOLUTELY sure you agree on a price BEFORE you come in AND make sure that he remembers the quoted price!

I called and he told me to come on down and he would get me in and he did. The work was fast and efficient. One bit of advice, as for a price on the phone since based on the reviews its all over the map. I got a little discount but not sure if I would have gotten a little better deal if I had asked for one when I called.

I called ahead to get pricing and he said he’d give me the discounted price of $ 42 if I came in that day. I told him I’d head over right at that moment since it was down the street from me. He must have thought I was going to be a while because when I pulled up he was in his truck about to leave, probably to grab lunch. When he saw me park he got out of his truck and asked me if I was the person that called and handed me the form to fill out. He already filled out the pricing, which was true to what he quoted over the phone. Before I could sit down he went straight to work on my car — I was in and out of there in 20 minutes! I believe his name is Quan. He is great and very friendly. He told me they also do oil changes on top of smog checks/​tests and gave me a $ 5 off coupon. I would definitely recommend this place to whoever needs a smog test done. Even though it’s not the cheapest price I’ve ever seen for the work it definitely, to me at least, is worth what you pay for.

I called, spoke to Quan, and asked how much it would cost to smog my 2009 VW Sportwagen Diesel. He said that it would cost $ 42, out the door. Sounds good.
Now when I arrived, he stated that it would be $ 55 (which is his standard price, I found out.). I mentioned that he had said that it would be $ 42, when I spoke to him on the phone. He mentioned that he remembered talking to me & immediately change the price to $ 42!
In and out in less than 20 minutes, and I could get on with my day. Quan is professional, personable, and efficient. ‘Course maybe because my auto passed, is putting me in an ebullient mood. But mostly I was please with the service I received, and the price I paid.

Quan was friendly, efficient, and got the smog done with much more care to make sure there were no modification he might have over looked. His price is fair with total $ 40 out the door including the DMV certificate because $ 10.25 goes to DMV plus $ 29.75 for his labor cost. For Adriana’s post was just a misunderstanding on total cost pricing.
He also changes oil so I’m bring my other cars here in the future for oil change and smog check.

Quan was quick and efficient. The place was really busy, and he was the only one there taking in customers and testing,
I can see where there might be misunderstandings, but after reading other reviews, I printed the craigslist ad, and did not sign the estimate until he changed it to 40.00.
There is a 2.00 connection fee added to the 8.25 = 10.25 for the cert.

He posted an ad on craigslist for a $ 29.75 smog check with the mention of the ad. I called ahead and confirmed the price and when I showed up, he acknowledged that we spoke on the phone. But RIGHT before he did the smog he said «what price did I give you over the phone? I don’t remember» (making me think he gives everyone different prices, which is shady) also keep in mind that he currently has several ads on craigslist advertising the same price and I doubt he really forgot. So I repeated the $ 29.75 price and he proceeded to tell me it was actually $ 10 more for a charge from the dmv totaling $ 40. (my reaction: wth? why didn’t you say that during one of the several different times over the phone and in person that I made sure about the price?)
Now look, I know this is a cheap price even with the certificate charge. and I’m not complaining about that… however, I don’t like the way he went about it and I won’t be back.

Have had cars go through the smog check here multiple times. Always fast, professional, and reasonably priced.