Following a recent trip where we used Cavallo buses I felt compelled to share my experience. Our driver was less than helpful or friendly. Most professional drivers assist the passengers, especially the elderly, as they exit the bus. This was not our experience as he would jump off to go light his cigarettes. His lack of respect for work zone speed limits was appalling. Over 70 mph with construction equipment and workers present and this went on for several miles. The equipment such as the DVD player, our main source of entertainment for the 5 hour drive did not work all weekend. The icing on the cake was when navigating through a parking lot he crashed into scaffolding shattering two large windows and did not stop to inspect until we insisted. While it was shatter proof glass shards still sprayed on passengers. The next best thing was duct tape to try and hold the window in. Needless to say it was a very very uncomfortable trip as well as frightful. The final straw for us was that the owner did not even show the courtesy of a return call once this was reported upon our return. This company seemed totally unconcerned with the safety of 50 passengers.