Wok Box

This place must be under new management or something, we have been here a few times and it’s always been pretty good! Today we came in and not only was the food mediocre at best but, the customer service was horrible.
No greeting when we entered, then as we got ready to order they told us for an extra sauce it would be an additional $ 1… Once the sauce came it was about a tablespoon possibly less… For $ 2, I could have bought a BOTTLE of plum sauce!
Then they yelled at our kids because they were STANDING by the fire alarm, they were not touching it at all just standing there, you don’t yell at my kids especially if I’m standing right there watching them, they were fine!
So, we ordered the Indian Butter Chicken, it was NOT at all the same as before, it was bland with very little sauce!
I ordered the Singapore cashew chicken, it was pretty good (the only reason for the 1 star).
We also ordered a kids Chicken which came with about ¼ of the rice as normal and the chicken was super dry!
We had a stamp card that they stamped once, when asked why the one stamp and not three the «cook» came and said «actually you shouldn’t have received any», apparently you have to order the regular size and not the lunch, which is fine but speak kindly and explain that, no need to be rude!
Had we not had two hungry kids we would have went elsewhere.
Won’t be coming here again!

Worst «asian» fusion place there pad Thai isn’t even pad Thai… It taste nothing like the real deal. Thought it would be cool to try a small portion but worst decision I’ve made in my life.

My daughter suggested we try this place last night. 1^st of all I wasn’t impressed by the rude red headed person behind the counter she ignores us as she she appeared to be the night manager until a nice young girl came up to the counter. I can only assume was new as she seemed just as confused about the menu as we were. Unable to answer our question, $ 30 dollars later (way over priced for this disgusting tasting food) for one fried rice isn’t supposed to be wet and soggy and super salty for two the orange chicken taste like something other than foam with no sauce just plopped in a bowl with soggy white rice this time. So I attempt to try it give it a chance, my daughter tries it and thinks the same, what exactly is this? Literally something just thrown together out of a bag. So I keep my composure and tell said rude red head nicely that the fried rice is really just too salty and soggy and the so called orange chicken with no flavor and no sauce is just not very good. She says well the fried rice is gonna be salty it has soy sauce in it and we don’t have anymore fried rice so I’m gonna have to refund you for it, so I’m like great cuz I don’t want anything else from here. Then she says I can just give you more sauce for the orange chicken and abruptly squeezes out some cold sauce from a squeeze bottle into a small container and gives it to me and walks away. Again so rude. Needless to say definitely not worth your time or money combined with the aweful lack of service and terrible reheated frozen packaged food. This place sucks big time!!! You’ve been warned try at your own risk.

If you want bomb insta pics this is your place… But if you like flavorful food stay home and microwave a chimichanga burrito from circle k
I honestly wished drake would make a diss track of this place and end any type of hype. Save some time and stay at home. I can honestly compare it to rich Homie quans freestyle… Drops mic

I had a chicken teriyaki bowl with the yellow noodles that looks like udon. It was so darn delicious. The flavors were good, the temperature was hot veggies were Fresh, the cilantro and green onions are fresh and crisp. Never heard of this place before but was at the village and had to try it. Can’t wait to come back to this place to eat.

Normally, I love this place. I tried to eat here tonight and left extremely disappointed. I waited at the front counter for 5 minutes for someone to take my order. A worker told me, «it’s going to be much longer.» I asked «how much longer?» And he replied «very. We are backed up on orders and he is new.» So I replied, with disappointment, «so I should go somewhere else?!» He replied «yes!». So, I left without my dinner and went to Chipotle. I guess I will go to Chipotle next time.

This place has sub par Asian food and is not worth the horrible service. 1^st off I asked the cashier a simple question and she wasn’t able to answer it for me as well as she seemed confused the whole time she took my order. Then my food came out 25 minutes after my 3 other friends got there food. I ordered the same thing as 2 of my friends so why it took 25 minutes longer i don’t know? On top of that I ordered chow mien with my orange chicken instead of rice and they messed up my order after 25 minutes of waiting! When I went up to the front and asked if I could get my chow mien because that’s what I ordered and payed for she said it would be right out and the came to my table 5 minutes later and said her manager wouldn’t allow for her to bring me my chow mien… Very bad customer service I will never be eating here again. 100% don’t recommend.

Different, fast, and good
Was in the area with my wife and girls and we came upon Wok Box. Decided to give it a go for lunch.
The vibe is a cross between Noodles & Co. and a Pei Wei. The staff was nice and quick with our order. The restaurant was clean, bright, and appealing. And the value for the meal per person was good.
Everyone liked their meals– Dan Dan with Steak, Firecraker with Tofu, and two kids meals. Almost all was gone. The gyoza was more vegetable than anything, so would recommend passing on those. Other than that, fun, fast, and a good bite to eat!

Workers were not helpful informing me of what I was getting as it was my first time. Food was greasy and still kind of cold. No flavor. And the spring rolls seemed like they came from Safeway.

We went in, and not only was the ventilation horrible, but the kid stamped out card for my wife’s and my meal, (2 stamps) then we ordered 2 more to take home for our boys. He stamped the same spots. Then told me how he didn’t. I handed him the card and let him know I’ll never be back. They only have 2 people working on a Friday, and they can’t keep up. No fault to them, they’re trying to hustle. Advice, drop the extra hourly min wage and bring in another part timer. The $ 7 a bowl justifies it.

My friend and I very much enjoyed our lunch here. I had chicken, udon noodles, Dan Dan style. My friend had chicken, rice and sweet Mongolian. She has a smaller appetite and finished every bite. My son had orange chicken and did not enjoy it and they forgot his juice box but otherwise a good experience. It was very clean when we were there and the bathroom was clean as well. It may not be authentic but it was yummy!

Originally was going to paradise bakery and decided to stop by here instead. Boy did I regret it! It took 20 minutes to get my food. If you are in a hurry avoid this place.

Worst place I have ever been to!
Tables are dirty, menu is odd, and the only thing good is the cashier guy.
I, of course, have high standards for Asian food. Unfortunately, this place that seems so promising was an epic fail. My bbq pork buns was very much off its rocker. The buns were hard and lack the fluffy consistency that it should have. Edible but is it enjoyable? Absolutely NOT! The Thai beef and basil naan was no where near a marriage of Asian fusion. Why double on carbs… rice and naan together? Finally, why oh why would you call it Thai? I’m Thai and that is nothing close to what we have in my country. Embarrassing.
Overall, I would suggest skipping this place until they rethink/​revamp their menu and cleanliness.

My review is going to seem a little crazy compared to everyone else’s on here, but I really enjoyed my food. I also haven’t been ill since eating it.
My friend and I came in close to closing and the worker was very friendly and informative of all the menu items, even letting us sample the different sauces. I got a mix of the Pad Thai sauce and Firecracker with Shanghai noodles no peppers, and my friend the orange chicken with chow mein for an extra charge.
The place was empty (we went in late) but very clean. We got our food quickly, and the portions are huge! I liked the presentation and unique bowl shape. My dish was cooked thoroughly, the veggies fresh, and there was a good balance of everything in it. My friend did not like her dish as much, the sauce for her was not as thick as Panda’s she said, and it had a lighter, sweeter orange flavor. Personally, I always get migraines from the additives in Panda Expresses’ food, and found Wok Box’s orange chicken to be much better tasting and higher quality. My friend admits to being too «American» for authentic Asian cuisine. Fortune cookies come with each meal and there are saltines on the table to snack on.
I had plenty to take home, and the price is decent enough that I’ll come back. I know they do a Monday and Tuesday lunch special and you can text a number for 2 free spring rolls if you check their site for details. I had a good experience overall. Try it if you can handle real Asian food, because it was really good.
Side note about those who got sick: If you are not used to the spices used in this kind of cooking (e.g. chili flakes and kimchi), it might not sit well with your stomach the first time around, so get something mild and work your way up from things like Teriyaki. Just don’t be surprised if you find out you started an unexpected cleanse (take comfort knowing it’s good for your colon and raises the metabolism).

This location is a hit or miss however, I’ve had far more misses than hits. So I won’t be returning. One recommendation, get a solid group of employees. The turnover rate is HIGH. The past year I’ve only seen one person there consistently. The food is just alright and I get «fresh to order» however one cook during busy times and you can expect to wait about 15 – 20 minutes. (not ideal for mall employees with a half hour lunch.)
The worst experience was today. I ordered beef & broccoli, it wasn’t busy, there was no one else there and plenty of employees. I got my meal and took it to my table and the beef was RAW. Not safe. Not good. The broccoli was hard and raw not even cooked. After waiting 10 minutes I figured it would be well done. I didn’t have another 10 minutes to wait for them to make me a new one as I was on lunch so I got a refund. Check your meal at this location!

My wife and I used to eat here quite often, almost every weekend, but we got turned away one night and won’t be coming back.
We took my parents and sister to eat here one night and they didn’t want to serve us eat in as they were closing in 30 minutes. The staff said they could only give us take out due to the time constraint for cooking 5 dishes and us having to finish eating by close; but I’ve noticed that when you order take out it is a much smaller portion than eat in. Do you close at 10 or 9:30? I guess they only want business when it’s convenient for them. They had plenty of staff but most were either cleaning or in the back. It was obvious that they were more concerned with getting out the door right at 10 than serving customers until close. So, we went next door and ate at chipotle which is probably where a lot of their business ends up and had a great time. They weren’t in a rush to shoo people away either.
If you are looking for phở — vietnamese soup go somewhere else. I’ve had a lot throughout the valley and that is well below par. Maybe an american version? I don’t know but stay away from this place.

Had a decent experience at Wok Box. My take out was done in about 5 minutes. Portions are very large and filling. It doesn’t taste that great though. I had the firecracker noodles. I am very hesitant to try their phở as they are not exactly a Vietnamese cuisine.

Ultra fast Asian stir fry! Great choice for a speedy lunch. I like how they have lists of vegan, vegetarian and GF options posted near the menu. I found the food too saucy, but I was happy to get stir fried veggies with tofu in only a few minutes.

A friend of mine told me to try this if I liked Panda. I did and gotta say. I just didn’t do it for me. You know a place is not worth recommending if I didn’t even finish my «box». Place is a fast casual Asian Diner with a limited menu. As you well know on Fridays I do Not eat meat so I felt like some Shrimp and remembered a friend telling me about Wok Box. Noodles were not cooked to my liking, didn’t expect big shrimp for $ 8 and didn’t get big shrimp. More like a 2.5 stars

Delicious! The noodles (Udon for me) are cooked perfectly and topped with fresh veggies and tasty chicken or whichever meat of your choice.
I couldn’t stop eating the noodles coated in a flavorful sauce, even when I had picked out all the toppings.
The servings and price make it a steal!
Great spot for a fast healthy-​ish meal.