Star Nails Spa

I have now visited this nail spa four times. The first time being the best. I did not have to wait for my gel manicure and I was pretty pleased with my nails.
The second time, I called and made an appointment. I had to wait 30 minutes after the scheduled time for the first nail tech to be available. I wanted two colors, gray on four of my nails and black on the other two nails. The lady working on me insisted I have a pattern/​glitter. I had to decline more than 3 times before she did it the way I wanted, just plain.
The third time I was basically in and out for my simple pink gel manicure. I did have to decline an eyebrow wax more than twice. Immediately leaving the salon, I thought my nails looked nice. Clean and pretty color. My gels started to lift about 6 days later.
The fourth time my 5 minute wait turned into 15 minutes because my nail tech was currently working on a client, checking in all new clients and answering the phone. After I was able to get started one nail tech started to remove my current gel and in the middle she left me to start on her client who had made an appointment. I than waited about 10 to 15 minutes for the next nail tech to finish and start my polish. The second tech just rushed through and said not one word the entire time. I was done and left to go home. The next day in the sun I could see bubbles on four of my fingernails, 2 on each hand. For the most part the bubbles dissipated and I was I fine without going back to get them fixed. I got my nails done Friday after 4pm and it’s not Monday night around 9:30pm and almost all my gel polish has lifted and looks terrible.
I know some brands work better with different nails beds but gel should last more than 4 days. I am uploading photos so you can see how my nails looks after 4 days. I will go back tomorrow and see if they are willing and able to fix what I payed for. I will leave an updated review.
I went into the nail salon today, I received a vigorous nail inspection and a lecture. The «manager» was extremely unhelpful and very rude. They did not offer to fix, I had to ask for a refund before they offered to do anything to fix the situation. Disappointed at the lack of any customet service, I left and said I will never be back and I will let anyone I know in the gilbert area to avoid this place.
I would have been an extremely loyal customer and I tipped more 30% any time I was there.

Value and quality is great. My place for manicures, pedicures, and waxing!

These are my nails THREE DAYS after getting them done. They look like total crap. The man who did them didn’t bother to push back my cuticles, glue the nails on correctly or paint the whole nail. You can’t tell but there’s a chunk of nail missing on my pointer finger. This was the worst way to spend $ 25, a total waste of my money and my time. I do NOT recommend going here at all. Totally bad experience and I’m super disappointed. Do not expect anything good out of this place except for maybe their cheap prices, which will come with your cheap looking manicure.

So first of all it’s my first time getting my nails done here. After reading one of the reviews, one of them stated that gel mani costs $ 20. I called first to see the price for gel mani, to make sure. The lady said, «$ 20.» At the time i arrived, I was the only customer. So while I waited for the guy setting up his station, I asked this lady once again for the price. She looked at me looking upset, maybe because I disturbed her while she was playing candy crush on her phone. She said, «gel and manicure, $ 25.» I knew it was the girl I talked to on the phone. So I told her I called in earlier and asked for the price and the lady said $ 20. She said «I was on the phone and told you $ 25. $ 13 for manicure» (Rolled her eyes). This place is lack of customer service!
The pro is: The guy, Billy did my nails and he took his time and made sure everything was perfect.

I got my acrylic gel on a Saturday had to return Monday because the gel peeled off. Yes, they fix it, but the problem occurred again. I gave up and refuse to return.

They were good. The only thing I didn’t like was the length my gel stayed on my nails. They came off in full pieces. However, my pedicure is still amazing and I got it done 4 weeks ago.

This place is clean reasonable great work I had Dena. I have never had anyone clean off my cuticles as well as she did. And I have a lot of cuticle because I wash my hands all the time can’t beat it for a 20 gel mani. Definitely will be back..

I love going here. Price is reasonable, pedi’s are awesome and they use liners. Their gel color selection is small that is the only reason for 4 stars. With that being said, Dena does an awesome job with my gel mani and pedi!

Tried this place twice since it’s close to my house. Both times I called ahead to see how busy they were and was told to come at a certain time, only to show up and wait 30 mins still. I came with a friend who was almost done with her service before mine even started. I don’t understand why you wouldn’t give a realistic timeframe. On top of that, none of the techs are friendly, it’s fairly dirty in there, they use the same towels on the station for every client, just feels frustrating, gross and chaotic. I won’t be coming back.

I was very pleased with how my manicure and pedicure turned out. However I don’t need to be told that it looks like an «old lady» if I want my nails rounded instead of squared off. Didn’t ask for your opinion, but thanks anyway. That comment kind of turned me off to going back again.

I just moved into the area and found this Nail Salon! I had a pedicure and a gel manicure and my nails look great. Best of all it was $ 40 total. I also got the longest leg/​foot massage I’ve ever had during a pedicure. It was fantastic. I’ll definitely be back.

You really can’t beat a $ 20 gel manicure. With that being said, Holly is the best. I can’t vouch for anyone else. She spends a lot of time perfecting the cuticles and polishing the nails so they look fab :)
I think their gel polish selections are lacking, specifically OPI. They should really increase their shades, particularly seasonal colors.
Also, I’ve called ahead for appointments and still end up waiting upwards of 20 – 30 minutes. They shouldn’t take appointments if they can’t be timely.

Best pedi I’ve ever had. I get the second one up for $ 30. They spend a good amount of time massaging.

Second visit. First was for a pedicure lady cut two of my toes so that the rest of the pedicure burned. At one point I asked the woman, «are you new», if I wasn’t there with a new friend I would have walked out.
Fast forward to me being an idiot 2 weeks later when I needed a no chip manicure redo I did it on Friday today is Monday and every single freaking nail is chipped and peeling. I have great anxiety about going back tomorrow to complain. I am afraid. I don’t expect a fix or receptive attitude. I will let you know either good or bad…

I was so happy that my bestie found this place! On Unilocal no less! The customer service was on point, and my nails look amazing! I recently moved to Arizona from California, and I am so happy that I’ve found a nail salon for me! I highly recommend this place, you won’t be disappointed!

I was very impressed with the staff. Friendly and helpful. The salon is clean and nicely decorated. All the staff offered me and other clients water while we waited. The pedicure is amazing. They definitely use good products and really do a great job. The massage chairs make it even more enjoyable. I will definitely be back soon and I’m grateful a friend referred me to this nail salon!

I had tried this place before becoming a regular. I’ve hardly ever have to make an appointment. My gel manicure will last for 3 weeks with other places its only lasted 1.5 weeks, maybe 2. I’m a mom of two boys who are sports fanatics and Im pretty rough on my nails in practicing with them. At times they do get busy but it’s worth the wait.

Wonderful massage chairs that have the full head neck back shiatsu style massagers in them. Three levels of pedicures ranging in prices from 25 – 45.I picked the mid level one that included callus removal, sugar scrub, extended massage, hot stone and towels. .walked out after an hour plus spoiling feeling great. I will be back

I’ve been going here for manicures and pedicures since I bought my house nearby a year and a half ago. They do excellent service and the staff is always friendly. Rarely so I ever go anywhere else and when I do I am extremely disappointed. Highly recommend.

Great pedicure! Hot stone massage was awesome! My new place!