Robison Orthodontics

Everyone here is amazing! The doctors and the staff go above and beyond to make sure all questions are answered. I wouldn’t take my kids anywhere else, because I trust that the treatment will be done correctly and with amazing results! Keep up the great work Robison Otho!

I was referred to Robison by my dentist and it just happened to be so close to my dentist that it very convenient. I am so glad it was. The experience I have had at EVERY appointment has been great. The front desk staff is exceptionally nice and they greet me by name when I walk in. I have had not one issue. When I arrive I am promptly greeted and have never had to wait more than 5 minutes. Usually its about 1 or 2 minutes even though I arrive early. Additionally, anytime I call to make a last minute appointment (due to wires poking etc) they are able to fit me in and I don’t have to wait. I would recommend Robison to anyone.

We LOVE Robison! All of the staff are professional, great at what they do, and are very attentive to our needs. They have fair, competitive rates, and make our daughter feel very comfortable… not to mention all the perks she gets and the fun environment.

I’ve been taking my daughter here for the last year and Robison is excellent. The staff are very knowledgeable and courteous as always. The open floor plan helps my daughter to feel at ease since she always knows where I’m at.

From the moment we went in for a consult, the staff has been nothing but friendly and extremely helpful. The staff and Dr. Tyler Robison took the time to meet us and get to know my daughter and well as explain the personalized benefits of orthodontic care. We didn’t feel rushed with our questions or the visit, which was really nice since this was a big decision.
I admit I felt a little overwhelmed on my daughter’s initial visit to get the braces but everyone, again, was really helpful and they were extremely thorough in explaining good dental care with braces and what to do. I would recommend Robison over anywhere else in the Valley!

Nearly a year later and STILL have had many challenges with this office. They have consistently been difficult to deal with on the financial end of things and yes, I have dealt with many of the individuals in the office including the office manager, who I was supposed to receive a return call from a week ago and haven’t heard back. Not surprised AT ALL. In fact, it’s actually humorous that the office’s response below is that they want to make it right! Ba ha ha! How about returning the call I was due a week ago for starters? It’s been such a disappointing experience. I cannot recommend this office for orthodontics and I regret choosing them to handle my child’s orthodontia.

This team of people is amazing! Right from the beginning they treated me like I was the most important patient. Tricia Santiago is a gem, she worked with me and did everything she could to accommodate my situation and needs. I highly recommend them. Keep it up guys!!!

My daughter has recently gotten braces but the few times we have been to Robison Orthodontics we have felt very welcomed and well taken care of! The entire staff goes out of their way to be helpful. One thing I have noticed is that, as opposed to other dentists/​doctors offices, they are very conscientious about the patient’s and patient’s parent’s time. If the scheduled appointment doesn’t happen exactly on the dot it is only a few minute wait plus we have had a couple instances when we’ve needed to bring my daughter in without an appointment and they went out of their way to accommodate us! We love it here! If you or your child needs braces in the Gilbert area Robison Orthodontics is the place to go!

Dr. Robison and staff are amazing to their patients and families! They always keep the referring doctor’s office informed and kept up to speed on the needs and progress of the patient. Five stars!

Daughter number 2&3 have braces! Love the staff, orthodontist and everything about Robinsons. There prices are higher than most I am learning but worth every penny!!!

This office is run very efficient and patient oriented! My daughter and I always have the most amazing experience here! Dr. Tyler and his staff are very upbeat and caring! They treat you like family and have helped build my daughter’s confidence! Thank you Robison Orthodontics!

Always great service! They treat my daughter like a queen :) I am very impressed with the Doctors and staff here. My daughter is well taken care of and I couldn’t ask for a better orthodontist and staff.

Great people! Awesome orthodontist!!!

Absolutely amazing experience… my daughter is looking forward to all of her upcoming visits… great customer service and great ambience. Love the whole experience.

Do not go to Robison Orthodontics. My daughter had braces for an open bite and they told me it was from tongue thrusting and to pay a therapist $ 90 for 30 min (insurance does not cover). I could not afford it. Her permanent retainer was put on very badly and when her teeth started going back to where they were pre braces Dr. Robison told me that she (my daughter) needed to have a lemonade stand to pay for the therapy after I told him we couldn’t afford it. I now am going to another orhodontist and he’s wonderful and said that her open bite was not from tongue thrusting but is in fact her jaw. I’m so frustrated that I paid $ 5,000 dollars for her teeth to look awful. They were rude about the situation and repetedly made my daughter feel like her teeth were her fault, that it was something she was doing wrong. He spends all of his money on marketing and sure does look great on the outside but is a horrible orthodontist and I fully regret ever going there.
I would also like to say that after I posted this review the office sent me several correspondence telling me to remove my review. It’s interesting how I never heard from them when I voiced my concerns but write one Unilocal review and suddenly they respond.

Excellent treatment by everyone in the office. The staff was so courteous and friendly, they put you to ease immediately. Their attention to detail is unbelievable. My Son has Asperger syndrome and is usually very nervous around people. Their approach was so considerate and kind, he was very comfortable. Left the office excited on his upcoming placement of braces.

Robison Orthodontics has THE BEST customer service I have ever experienced at an orthodontist’s office! They immediately greeted me when I walked through that door. Even before I drove up to their office, they had a sign on a parking spot with my last name on it so that I would have a space just for me! Awesome! Who doesn’t want a parking spot right in front of a business’ door?! As soon as I got there, paperwork was ready for me to fill out. All that was done within 10 min and the coordinator was right there to take me for a tour of the practice. X-​Rays and photos were done within 10 minutes, and then back to the exam room it was. Kristy was amazing and never left me in the room without letting me know what she was leaving to go do. They have thought of everything in that place! Dr. Blake was great and explained the treatment options, treatment duration, and what’s to be expected of the treatment. Kristy took over after that and walked me through the financials. Everything was explained to me and all of my questions were answered.
Amazing staff, people. If you’re second guessing going to Robison Orthodontics, stop. They are great with children and adults alike. Besides, their office is fully equipped for the kid in everyone. They make you feel comfortable and reassured, and that’s what counts.

If your child needs Braces, this is the place. Extraordinary facility, extremely friendly staff, the technology they have far surpasses any other I have ever seen. They made my son feel comfortable, and I know he is getting the best treatment available in Arizona. Robison Orthodontics really go above and beyond for you. I would give them 10 stars if that were an option.

Can’t say enough about this place! They have taken excellent time and steps to ensure that my daughter is getting the best smile. While others may think they charge too much, it’s because they are worth it. I wish I had taken my son here a few years back when he had braces, but I went cheap and didn’t know better. His teeth are straight, but not Dr. Robison straight. This place is the best!

This week we visited many times, though not by choice. Daughter’s retainer was bothering her, so we scheduled her in to take a look and possibly adjust it. After adjusting, it was bothering her more than usual, so we went back. They were very good about getting us back in the same day just a few hours later. She was fine, however that night one of the wires popped out. We weren’t able to get through on the emergency number, so we had to cut the wire out ourselves, unfortunately.
When I phoned the next day, we set up the appointment to get my daughter re-​fitted for another retainer. They had no idea what happened (sometimes things just pop, I get that). They were SO very apologetic and great about everything! They took care of it all with no trouble, and even gave us a little goodie bag for all of our back and forth and the extra mouth pain my daughter endured.
I absolutely love this place. The service is impeccable, and they take great care of their patients. I would recommend them to anyone who needs orthodontic care.