Outback Steakhouse

We just finished an amazing dinner at the Outback. I’m surprised at the 3 star rating of this restaurant when we just waited 50 minutes to be seated on a busy Friday night. I never want to eat at the restaurant that is not busy. Besides a great meal we had a fantastic server named Coady. He offered great advise on the menu, served us in a very prompt fashion and check back with us frequently. Thank you for a relaxing end to the week. Janet Thebarge

Unfortunately, our salads were not fresh so we send them back. Our steak was not the way we asked for it so it also went back. The manager came and made good on the deal by giving us a new steak and replacing our salad with fresh veggies. She also asked us to come back and give them another try. Although things were not perfect the first time they definitely made up for it with great customer service.

Steak was good, service wasn’t the best at all… The odor from the bathroom didn’t help at all. Went in to wash my hands and no soap, the smell of urine was unbearable… Asked to talk to the manage and was able to get the PROPERTIER JOHN JOHNSON … He wasn’t very receptive and not good at handling very helpful feed back… I just explained that they just opened and no reason there shouldn’t be soap or a horrible smell in the bathroom. I’ll make sure to avoid anything he Owns or manages.

We got to the restaurant about 3:45 pm on a Sunday afternoon. Not busy so we were seated promptly. However, about 10 min passed and no server had come to our table. As I approached the hostess to inquire about a server, Lacy appeared and apologized for the delay. After getting our bread we had to wait for her to return again with plates. Appetizer was delivered by another server and by the time we saw Lacy again we needed more sauce. Next up, dinner was served and we did not see her again until she brought the check. Food was good and lacked in nothing. Just hope this helps for future patrons who like us are spending our hard earned money at establishments with exceptional service.

Were told 30 minute wait. At an hour and 15 mins left. Young lady apologized (not very sincere) for the wait and made it sound like there was only one half/​table half/​booth and it was full. We’ve enjoyed both this location and the Chandler location on numerous occasions and know that there are several seating areas like that. Don’t know why she made it sound like that was only one table like that. Very, very disappointed in their (non)seating arrangement. Missed our wonderful steak that we usually have.

Four stars only because we have always loved the food here… The service was pretty awful. We called ahead so we were seated pretty quickly, even though we were a relatively big party. Off to a positive start.
Our waiter was honestly the biggest problem. He was nice enough but so, so slow with drinks and bread, slow to take our order, etc. Our meal took a loooooooooong time to get to us and I’m sure that’s because of the kitchens, but regardless it’s frustrating to have to wait as long as we did for our food.
Good was great, as usual. My steak was well cooked and just how I wanted it. The bread was warm when it was finally delivered, and the sundae I always get (though it’s never on the menu) was PERFECT. Kudos to Outback for always being willing to make Sydney’s Sinful Sundae, even though it’s never on the menu anymore.

I am updating my review because the manager, Danny, really went above and beyond to reach out to me, understand the events and ensure this would not happen again in the future. The level of customer service that Danny provided during our discussion is what I expect from Outback Steakhouse. Thanks Danny!

The drinks are very weak and the service was terrible. Our bill was 200 dollars for a MEDIOCRE MEAL. I would never go back there again!

Ordered 6oz filet with lobster tail, ‘basically over sized shrimp”, Steak was ordered medium and came out medium rare at best. IT WAS RAW. Sent it back and by the time it made it back I was done with everything else. Manager said they would take it off and after suggesting several times we should take it with us «which i said more than twice» NO THANK YOU, I agreed. Looked at it outside and it was beyond well done and gray looking. It was a really yucky cut of meat. With all that why not comp my whole meal if your going to do anything. After all the whole thing was kinked from that point on and maybe I would come back and give it another shot, because the coconut shrimp was really good. DON’T THEY WANT YOU TO COME BACK??? Isn’t that the end result they are looking for??? Moral of the story, they blew it. It sucked and I will not be back.

Stopped here for a bite to eat before the Holiday weekend, had a great time! My son and I enjoyed a nice meal together, with great service and good food. I ordered the pasta with chicken and it unfortunately was different from what I remember, so I am not sure if they changed their recipe or if my taste buds have changed. It was a little dry and not as flavorful and spicy as last time, but it was decent. My son of course had the chicken fingers and french fries, he was a happy camper! Their baked potato soup and bread is very good, I was told by my 5 yr old we have to go back every day just so he can eat the bread lol! Will definitely try some of the fan favorites next time and look forward to another interaction with the polite and smiling staff. Thanks guys!

The cheese fries were burnt, the steaks were very tough. Just a very bad experience there lately. You wait a long time for your food, it comes to you luke warm at best, why is that? Outback use to be one of my favorite places to dine, now the food has been so bad the last few times, I think I’m finally going to throw in the towel with them. Why should I keep paying high prices for sub standard food.

We were quickly seated. Unsure what to order we looked over the menu, and the menu flyer that was advertising some type of meal and desert deal on Wednesdays. While looking at what to order and comparing pricing with that advertised deal I believe our waitress came over maybe 5 or 6 times asking if we were ready to order. I swear this was in maybe a 15-​minute period. She was nice but this was annoying. When I put down my menu that’s a good sign I’m ready to order, but I was still looking at it…
My steak was good, not completely well done but not enough to complain over. My drink was great but I ordered both sides broccoli, half was cooked to my liking, the other half was not.

Service was fine! House salads are extremely small! The crab avocado stack is very bland tasting. The chips served with the stack are thin so they break trying to eat the stack. So, pull out the fork and spoon it onto your chips. Not my go to place as a rule. My big thing today was the 45 minute wait when I saw a minimum of five tops. Then as I got ready to leave I found out I was wrong! It was a whole section; minimum of 10 tops not being used and no manager to be found (usually can spot them running around. Hasn’t ever been a great experience, but not bad enough to not try again.

We put our name down a day in advance… when we got there the wait was 30 minutes (the same as walk-​ups)?? People who just showed up got tables before we did, despite the reservations. This frustrated me quite a bit but I was glad they offered beverages while we waited.
The food and drinks, however, were very good! The complimentary bread was warm and fresh. Good service on busy nights. Our waitress was very nice and gave us a lunch special at dinner time! Overall, good experience.

I’m not sure why this restaurant is only getting 3 stars! I’m sitting here with an amazing filet mignon, decent broccoli and a potato loaded to the gills! Sure the veggies could be steamed a little less but honestly…
The courteous and awesome service I’m receiving totally makes up for it! If you sit in Garrett’s area you WON’T be disappointed! He goes above and beyond to make your visit special!

I have ordered «to-​go» from Outback many times, my orders are accurate and timely. Tonight the service was fantastic and the food was even better. I love being able to order good food, receive good service and pricing was decent. I order to-​go at least twice a month and The Outback has not let me down.
Steak was cooked to perfection and the chicken was juicy and tasty!

This has been our local Outback for the past 2 years and it’s always good. Usually get the outback special 8oz and very good, especially for the value.
Steak! Yum.

Very strange dining experience. The waitress was friendly but many items we ordered were incorrect. My husbands steak came out over cooked — they politely remade it and it was still overdone but not as much so we said nothing. We came home with lots of leftovers since she delivered food we didn’t orders then later brought out the correct items. Quality and flavor was good.

I have been an Outback fan for years and my husband, parents, children and I have made a habit of coming to this particular Outback a couple of times a month. This past year our visits have decreased as we have seen changes taking place that have not been favorable. However, we were still coming at least once a month and would anticipate at least an average, mediocre experience. Unfortunately, we will not be returning due to our latest visit.
Upon arrival we were seated and our waiter came over to our table. I believe he said his name was Larry and he had more the demeanor of a used car salesman than a waiter. After he introduced himself, he disappeared. Seriously, he was gone for more than 15 minutes. We had menus, but no water, no bread, no attention whatsoever. He walked past us a couple of times and we attempted to catch his eye. The third time past our table and more than 15 minutes after we were seated we flagged him down and requested water and bread and said we were ready to order our dinner. He told us he would be right on it.
Several minutes later we received water but it was served by a bus boy and we still had no bread and no one to take our order. At this point I told my husband that I wasn’t liking our waiter and the lack of service that we were receiving. We talked about leaving and decided to suck it up and stay. A full 10 minutes after receiving the water, our waiter brought out bread and was ready to take our order. Mind you, we had been seated there for a half hour by then and only had water and menus in our hand to show for it. I ordered potato soup and a dinner salad. My husband ordered a filet, medium rare.
During another trip past our table, following placing our order for dinner, our waiter was caring a tray with two soft drinks on it. We thought that maybe these were the soft drinks that we had ordered. They weren’t meant for us but we were given them nonetheless. They were both spilled all over us as our waiter was passing by. Seriously, ALL over us. I had Coke in my hair. Every time I blinked more Coke ran into my eyes. My blouse was covered in soda, as were my pants, my husband’s pants and our shoes.
Now, I know accidents happen. But there was no apology for his collision! He left us with our one little paper napkin each to try and dry ourselves. He then went to the table next to us and told them he was sorry, that he would be back in a little while with new drinks for them! Are you kidding me? I was soaked and my husband was wet. We were heading to a movie following dinner, but there was no way that we could go any place without changing.
Our drinks never came. The dinner was sub-​par and the only good thing about this incident is that it gives us a great story to tell when people are talking about their WORST restaurant experiences. To top it off, a female manager did come over to see the damage. After she asked how we were I told her that I wasn’t doing very well and that I, as she could see, was drenched. She said «Sorry» and left, never to be seen again.
Frankly, I thought that our bill would be adjusted somewhat, at least enough to cover the dry cleaning bill. But not a chance. We paid the bill and promised each other that we would never return again, either by ourselves or bringing our family.
Terrible, terrible service! Wish I could give ZERO stars.

I was a bit dismayed to see this particular location of Outback get some bad reviews. This is the location we frequent the most and I can say we have never had a bad experience. Of course, some servers are better than others, but never have we had a rude or uncaring wait person.
Tonight we had a group of 3 (one teen) and the meal came to $ 60. This included two beers. We all had the outback special and ironically, one of us had the 6oz cut, one the 8oz and one the 11oz cut. I will include pictures for size reference if anyone is interested.
All our meals were prepared as requested — I think we all said med well, so not sure if that makes a difference. We were seated right away– in the bar area… they asked us and we said sure. It was 6:00 on a sat night so I was happy not to wait.
They have a special right now, if you buy $ 50 in gift cards you get $ 10 free so we asked if we could do that and put it toward our meal tonight and they said sure!
All in all, I don’t have a complaint. Service was good, food was good and we were seated quickly.