Mr Duct Cleaning

Purchased a Groupon for Mr Duct Cleaning as a gift for a couple who purchased their first home. An appointment was made they took off from work that day and Mr Duct never showed up not even a call. Several calls were made by the couple and myself and we left messages. Not one was returned. After reading some of the reviews found out they do not even service groupon unless you have major work performed with them. What a scam. Sorry for your business. If the service performed is good, don’t you think you would be the first to be called back for any other major work…
Not a good way to promote your business. Scammers!!!

Excellent service
I called to schedule service and they were able to set up a time within 3 days of calling.
Very knowledgable and reasonably priced.
Very friendly, I paid extra on top of the $ 35 groupon but they explained clearly what the charges are for and showed me what’s needed, I feel like I got a very good value after checking what’s other companies charging I still got a large discount.
Thank you for the service
Will use again.

I would confirm whether you have an excessively «dirty or clogged» dryer vent before purchasing Groupon from this company. Otherwise it’s an extra $ 90 bucks. Which is a little odd, because isn’t that the point of getting vent cleaned in the first place??? No Thanks.
Maybe they should advertise $ 35 to clean «unclogged and clean» dryer vents with no dust in them.
Oh and BTW if you are an untrained homeowner you would not be able to see the dust that is clogging your dryer vent anyway. Take my word for it.

He was absolutely the most professional and fair priced duct cleaning and dryer vent company I have ever dealt with. He explained everything to me ahead of time and did not overcharge me for doing a little extra work to clean out my dryer vent duct line. I would highly recommend him for any job!

I purchased a groupon for duct cleaning, Isaac was very professional explained the groupon service purchased would not be completed and that issuing a full refund would be the best option unless we would pay over $ 500 for a full AC cleaning. I was skeptical as he did not look at the units or even in the vents so therefore I declined and opted for the full refund of groupon he offered. When he left I had very positive experience with Mr. Duct and had we decided to do the services recommended would have hired them.
I was called the next day accused of writing a poor review online, the employee who called proceeded to yell at me and repeatedly accuse me of a poor review and being disrespectful as I declined writing said review and requested a refund as Isaac had agreed to. I was given the ultimatum of having another person come do the groupon service or apply the amount to the service I was told was necessary.
As a consumer I hung up as I don’t appreciate being yelled at and the disrespect conveyed. The employee proceeded to TEXT me.
I respectfully requested not to be contacted and he continued to text «find a life» «you lie» «Don’t contact us again as well we are not interested at you business you rude, disrespectful and worst of all not honest»
I will pursue a refund through groupon directly as their customer service is seriously lacking.

Very professional and a job well done. Issac was very nice and informative. Job well done. Will defiantly be using their services in the future.

Isaac was very thorough and professional. Pulled a lot of lint out of our dryer vent. Feel much safer now, even more so since my neighbors attic caught on fire because of lint build up.

I purchased a Groupon for AC duct and dryer vent cleaning. The tech claimed that my vacuum vent was so dirty that they had to charge me extra for all the work it would take to clean it. He proceeded to scare me with stories of horrible house fires in order to convince me to spend all the extra money. The tech didn’t clean my AC ducts at all, charged me an extra $ 60 for the dryer vent and then spent a total of 10 minutes cleaning my dryer vent. He left lint all over my laundry room floor and tracked it all through my house even after I asked him to be careful. If I could give this company zero stars I would!!!

Isaac came to our house when we purchased a Groupon. What a lovely man. I felt so comfortable with him in our house and he was even great with our barking dogs! (dogs don’t like ladders evidently :))
He cleaned our dryer vent and since our 23 year old house had never had the air ducts cleaned we purchased the additional package and had that taken care of too. Isaac followed up the cleaning with organic disinfectant. We are very pleased and will recommend him to others. :)

good customer service. He recommended some ways to improve the air in the house but not forceful. I sticked to what was mentioned in my groupon and was so happy with the service. He also gave me a discount for dryer cleaning. the house now smells fresh and clean.

Bought the Groupon and was impressed by tech Adam. He was courteous, professional, and took care of our concerns. He had us get up and check out the vents both before and after. Great service and will definitely get it done again. Thanks Mr Duct!

I looked for air duct cleaning for my new home in Gilbert, I found Mr Duct high rated on Groupon with a great deal value so I bought the deal and they schedule me for two days later.
The house had a bad smell of smoking since the previous tenant was a heavy smoker.
Adam showed up right on time and recommended to use some organic chemicals they use in addition to the cleaning to Sanitize and remove the smoking smell.
What a huge different, we got rid of the bed smell.
I am very pleased with their service and pricing.
Definitely 5 stars service and price.