Meridian Cleaners & Laundry

Nice folks. Took a few suits, had a few issues but more then willing to work with me.

Do NOT take your clothing here!!! They shrunk a brand new shirt!!! The instructions were melted off the tag. I don’t know what they use to clean clothes, but it RUINS clothes. I will be going in tomorrow, but based on other reviews, it probably won’t do any good. This place is a joke.

Bad customer service and poor cleaning. Dropped off a bed skirt to be cleaned. Asked lady if they could clean it before I paid since they require payment in advance. She said «Yes». It will be done in 7 days. Came back in 7 days, it was still in the dirty laundry basket untouched. Would me to come back. Came back 3 days later and the skirt look practically the same. Still dirty around the edges and top as if it hasn’t been touched.
I asked for a refund. The manager denied me said they don’t do refunds. But you told me you could clean it before I paid you. Else I wouldn’t have dropped it off. I asked to speak to the manager (Mike is his name) and he refused to speak to me.
Will never get my business again. I guess that $ 14 he wouldn’t refund was worth losing a customer.
BTW I took it to another cleaners and they cleaned it perfectly. This place is a joke. Don’t go there and waste your money. it’s cheap for a reason.
Maybe owner will realize, good customer service attracts more customers = more revenue that would offset any small refunds.
I DO NOT RECOMMEND GOING HERE!

Loved this place until they hired this new lady. No personality and quite rude. I’ve been going there forever and drive 20 min to use what was great service. Time to find a new cleaner.

The prices are good and they do a nice job cleaning but I’m pretty sure that they don’t press anything, although I did see a clothes press when I was there. Maybe it was decoration? Plus side, they can have your items done the same day if you bring them in early enough.
I would go back but with the expectation that I will have to put my iron to use.

About eight years ago I decided to try Meridian Cleaners and have gone there every week since. My guess, that’s somewhere over 1500 pants dry cleaned and another 1500 shirts laundered and starched. In all that time, not a single issue. (Unless you consider how much money I saved an issue.) I’ve never been let down on same day service — in by 10 out by 4 — great for the procrastinator. My only disappointment is that I’m moving and they don’t have a store where I’m going. I will greatly miss the service I’ve received from Jerome and Olivia over the years. I did read over the other reviews and they appear to be from the few who have come in on a single incident and had that rare issue. Take it from a long-​time customer — OUTSTANDING!

So. I hardly ever write reviews for places (as you can see) and I just felt compelled to after I picked up another round of dry cleaning that was less than great to say the least. I have tried out Meridian a few times since I ive in the area. Like other Unilocalers have said… great for men’s shirts. My husband’s shirts come out fine. Thats because they require no work. I could do it, but why? So now on to my laundry… they can not seem to iron or press my shorts on the crease for the life of them and have now managed to just make my shorts look like crap. On to the button up I took there the other day (I dont really know how this is that different from a mens shirt except it was short sleeve) well where my sleeves roll up it was not pressed and was not rolled up properly… like the person that was taking care of my shirt really had no idea what they were doing. I did just as good of a job in my bathroom the next morning with my flat iron on my shirt. On a seperate previous trip I took in a dress that said «dry clean only» after examining it for what felt like ever (it was not super nice just had some silver designs) they asked if I had it dry cleaned before and I said no, but the tag said «DRY CLEAN ONLY» they then refused to dry clean it because the silver «would come off» — Something I highly doubt as I have put it in the washer since and it has been fine. These are just a few examples of the crappy results I have had from this place… so needless to say, even though yes, they are close and yes, they are cheap I will NOT be going back. I will be going to the more expensive, further away dry cleaner that seems to know how to do their job properly.

First conversation at drop-​off:
Me: «I’d like to have this dress cleaned, please.»
Attendant: «Have you had it dry cleaned before?»
Me: «No, but the tag says Dry Clean Only.»
Attendant: «Okay.»
Second conversation at pick-​up:
Attendant: «Oh, they didn’t clean your dress. I don’t know why. I’ll have it ready later today.»
Me:“Okay.“
Third conversation at second pick-​up:
Attendant: «We can’t clean your dress because the sparkles will come off on the other clothes.»
Cheap, yes. Convenient, no.

Realistically, 2.5 stars…
If you just need your standard shirts and slacks (no premium fabrics) cleaned quickly and cheaply, this is your place. My husband has had several of these types of items cleaned here with no problem.
However, if you’re looking to get something more delicate cleaned, I wouldn’t recommend this place. I wanted to get a couple of dresses cleaned, but one has a little bit of beadwork and one is strapless and has that rubbery/​plastic lining on the inside. In both cases, the attendant said that I would need to sign off on a no-​liability clause in the event that the beads broke off or the rubber/​plastic melted. Ummm… huh? I’ve never had to do that to get these particular dresses cleaned at other cleaners. No thanks! I’m not taking any chances. I’ll go elsewhere to get them done properly and with no damage.

Terrible service. I brought in a suit jacket and pair of pants. The pants came back more wrinkled than when I brought them in and they ruined my suit jacket. It looks like they put the suit jacket in the washer and dryer and now it has permanent little wrinkles all over. Employees didn’t try to fix it and said it would have to wait for the owner and they didn’t know when he would show up. After a day of waiting I took everything to a new cleaner to salvage.
I would rather pay a little more to make sure my clothes come back in one piece. Not worth it.

Same day service on a Saturday. Enough said.

Why is it that every dry cleaner in the Phoenix area charges an arm and a leg to clean your clothes??? I live in Chandler but drive over here to dry clean because the price is right and the quality is pretty good. No funny smells and quick service are some of the reasons I like this place! No more $ 50 dry cleaning bills… thank you!