McDonald’s

All McDonalds hooked the public by offering healthier choices, with calorie counts, in the last couple of years. And now… they have removed the snack wrap and the premium wrap, both of which were healthy (with grilled chicken). No longer healthy — seems like bait and switch. I’m disappointed in your corporate decisions.

Don’t alter order — you won’t get it.
Asked for no salt on fries got extra salt room temp.
Isn’t that why we go there? Asked for no onions got lump of pickles.
My fault. What once was a treat is truly crap.
No you can’t go back.

It’s a Micky D’s. Kinda small really. Good service from the counter person the few times I’ve been to this location. It’s clean.

Seriously as a McDonald’s goes this one does everything right. Good service fast service good product.

This McDonald’s is on top of their game, sometimes the drive through line looks long, it’ll go by fast. Never have had an issue here! Fast! Fast! Fast!

This post and 4-​star rating is solely for the older gentleman (wears a black, long-​sleeve shirt under his uniform) that I always see working in the morning at the drive-​thru window. He is one of the most kind-​hearted and respectful person I have ever met at a fast food establishment (or any business for that matter). He always has a warm greeting every morning with a sincere smile on his face. This man is the kind of employee McDonald’s should be looking to hire and promote.
As for a review on this McDonald’s location in general, I would give it an average, 3-​star rating. It is certainly cleaner than most locations I’ve seen and the service left me with no complaints.
5-​stars for the older gentleman working in the morning drive-​thru.
3-​stars for the McDonald’s establishment.

CHECK YOUR ORDER before you leave the drive through!!! We weren’t smart enough to do this and we ended up having diet coke instead of regular coke, no Apple juice in one of the happy meals and no Apple slices in any of our Happy Meals. The fries were soggy and disgusting as well.

It is sooooo cold in the dining room… its cold enough outside… for crying out lout turn up the heat!!!

This is probably the worst McDonald’s in the east valley. They close the play area early (7:00 sometimes). They ignore you when you’re standing at the register. A simple «be right with you» would be a god send. A smile from an employee would be earth shattering. It feels like purgatory for these people. I feel like I’m bothering them just ordering something. I’ve read other reviews about the morning/​day time shift so this only applies to the evening. It’s often a bit dirty to boot. Unfortunately my kids love the ice cream and play area (when open) so I keep going back. Eventually they’ll grow up and I went have to go.

It’s a McDonalds, being consistently McDonalds. If you’ve ever been to McD’s, you know that they all taste exactly the same (I mean that in a good way).
I would have given it 3 stars but there’s this really nice lady at the window that I see all the time and she always asks how my day is.
I like that lady. Four stars for you.

I am so happy that a previous reviewer mentioned Ralph by name, because I didn’t know his name but he is inspiring this review. Please keep in mind that I only go to mcdonalds a) in the morning and b) through the drive-​through. The food is consistent because that’s what McD does. This store doesn’t mess up my order as frequently as others have. It’s quick. And Ralph. Ralph is always there at the drive through, he takes your money. He is so kind that it’s confusing, and he has on more than one occasion told us «Good job!» handing back our debit card. I don’t know wtf we did a good job about but it’s probably the first and only time you will hear that in your workday. Thanks Ralph, good job too.

During the day this place is acceptable, just to be served by a great guy named Ralph. He is a very cool senior with such a big heart.
The reason for the one star is that the service is so bad. If you are in a hurry go to the drive thru, that is where they focus their attention and pretty much ignore the guests in the lobby. However, you will get your food fast, just accept the fact that your order might be wrong.
This McDonald’s is very close to our house and we sometimes stop in late night to get ice cream from the drive through. The service at night is beyond bad. They always have a difficult time giving back the correct change, the orders are wrong.
The one thing that really stands out is the way they shove your food order at you in the drive through. We like the ice cream cones, you would think that if I am in the drive thru in my truck and I order ice cream, that you might want to take a little bit of care in making the cone. Like clock work, they start handing me ice cream cones (shoving at me is more like it) the cones are dripping and the ice cream is falling off the cone. I really don’t want melted ice cream spilled all over, I asked for a napkin, the girl replied «there is paper around the cone»
For some reason, I keep thinking the service will be better at night, it never is.
If you want some late night entertainment, go though the drive thru at night. You must bring your sense of humor, Don’t say, I didn’t warn you.

Very friendly staff and decent food. Lots of kids in the play place. Pretty nice Mcdonalds.

Today I came here like usual to use the free WiFi and get a large drink. I always sit in the area by the restrooms and the TV because there is an outlet there. The TV seems to be stuck on a channel selling jewelry! I like this McDonald’s I guess but it could be modernized a bit. It needs updating a lot! In the ladies room there is currently only one stall open. the other one is locked there is no handle on the door. Imagine that!
I think I”ll wait awhile before I come back here because maybe by then it will be updated!

This place has the fastest drive thru!

The manager of this establishment has in inability to handle complaints, maintenance issues regarding the coffee machine, and counting money correctly. This is the 4^th time I have had issues with my coffee order, 1^st time: they just forgot to make it; 2^nd time made incorrectly: 3^rd time the wrong drink was made all together… And this time: no coffee added to the order. The same manager handled the situation each time not in a timely manner whats so ever.

Regularly mess up your order. Far too often ask you to pull around and forget to bring out food. One good note: Ralph in drive thru is the nicest senior citizen I’ve ever met!