Martinez & Shanken, PLLC

Having used Martinez & Shanken for 15+ years, I am happy with their performance and guidance. Over the years, my needs have varied and been complex and involved home businesses. The gentleman who referred me, has used them even longer. Staying on top of taxes is important to managing your finances, and your life, and Martinez and Shanken do a good job on my taxes. I really like the office staff too – they make a positive difference. Most of my experience is directly with Earl Shanken, although I have interacted with other staff members over the years.

Tim Carder at Martinez & Shanken, PLLC takes care of my business & personal taxes for my husband and I for the past 4 years. I have no plans to ever change to anyone else. He is always fast at responding to emails and always professional. Any time I get an IRS letter I stress out thinking it’s bad news. I always send them over to Tim and he always handles it for me. The IRS letters always say I owe more money than what we already paid. Tim will respond back and I never end up having to pay extra. I could only imagine if I didn’t have Tim how much extra I would have paid to the IRS when I didn’t have too!!! Highly recommend using Martinez & Shanken.

As far as business taxes go they are above and beyond the competition. Believe me I have tried many. For the past two years we have been free from the overwhelming burden of never knowing exactly where we were on taxes. As far as forecasting approximate taxes that is a super difficult task, with a growing company as we are, and they FAR exceed our expectations. Now I don’t have a huge knot in my stomach at tax time. I barely even think of it. LOVE my Tim Carder. :)

Tim Carder (Martinez & Shanken, PLLC) has taken care of my business/​personal taxes and my family’s taxes for more than 8 years now. Tim has always come through for me on anything I need answered or needed done at anytime of the year. I have referred my friends/​family because he is an accountant that goes above and beyond which provides great customer service. I consider Tim my Tax guy, but also my family friend… how many tax CPAs show up for your kids graduation and festivities… I wont ever forget that. The staff is excellent and Terri always calls to let me know when the returns are ready and is a pleasure to deal with every time.

I trust this company with my business accounting. Service is always quick and friendly.

Myself and my husband initiated contact with Martinez and Shanken after being referred to their office by someone we do business with. Our appointment was with Lynn Frost a self reported «accountant». Our appointment was for personal and business accounting purposes. We set up an appointment for Lynn to prepare and file our personal and business 2011 taxes as well as to perform bookkeeping services for 2011. We were guaranteed that our taxes would be filed on time and correctly. Unfortunately neither were true. All of our filings were extended, done incorrectly and/​or not filed at all. We have since found out that our «accountant» is in fact not an accountant but a business development manager who prepared and filed all of our taxes and oversaw all of our bookkeeping. When we called the office to ask questions regarding their services we were told that Lynn is in charge of our account and were sent to her extension and when I specifically asked for the bookkeeper for our account, the only information she or he could give me is what Lynn had told them. We have had large penalties, fees and additional taxes incurred because of their fraudulent and inadequate services and are still being billed by their office for services that were not performed correctly, not performed at all and/​or at a fee that was not agreed upon. In response to a letter we sent to them we were told that any services that were incorrect or needed to be amended would be done by them at no cost, however the last 4 appointments made with their office were cancelled on the day they were set for. We were told that an appointment with the CPA would incur a fee and we had no one else to go to. We had deadlines for our 2012 taxes and needed to have the information completed quickly which required that I go to another accountant before we had more penalties, fees and additional taxes. This new accountant also amended many mistakes their office had made on the 2011 taxes. We have run out of resources to remedy this situation.

I have used Martinez and Shanken for many years and would highly recommend them. They do great work and nobody knows taxes better than them. They have great customer service, a friendly staff, and perform high quality work. I have moved to California, but I continue to use there services because they are the best accountants I have ever had.