Dignity Health Urgent Care

The staff is amazing, triage nurse, dr, and X-​ray tech were so great with my 2 yr old son, great facility, clean friendly and fast. Love it!!!

This place is the best! I’ve been here two times and both visits have been top notch. The nurses and doctors take the time to listen and make sure you are comfortable with the treatment before moving forward. Even though it is now 20 minutes from my home, I will continue to return here!

Do not go to the hospital if you want to be alive!!!
My family is in AZ for the holidays. My father was having all the classic symptoms for a heart attack. So
I drove my father to Dignity Health ER for care as it is the closet hospital.
We spent over an hour waiting for help. When the ONLY ER doctor finally arrived we were told they would bring aspiren when they had a chance to clear out some of the people in ER. The doctor stated they were too busy to get aspiren! I called my fathers cardiologist who told us to get to a hospital and then asked to speak to the dr at Dignity health !!! The ER doctor at Dignity refused to talk to him and then said we will bring aspiren when someone has time. Aspiren!
We left. I drove 45 more minutes to a different hospital where we did receive care and help. Yes he had a heart attack!!!
Unbelievable that such HORRIBLE health care is happening at Dignity Health. There is no dignity in that!
DO NOT GO TO DIGNITY HEALTH IF YOU WANT TO LIVE.
Dear Imbecile– you know who you are… Do your own research. Bad patient care IS BAD patient care.

I came here for the first time today and it was my best experience ever with an Urgent Care. I called to see what the wait time was and they called me back an hour later saying they could see me, it was so much easier than sitting in the waiting fm room with my two young children. The doctor saw me right away, listened to my problem and fixed me right up. I will definitely be coming here from now on.

We paid for a procedure (D&C) out of pocket and paid the bill in full for $ 2100.00. We called them a day or two later to ask if they could please just forward a copy of our — paid in full bill — to our insurance company so the amount could be applied towards our $ 10.000 deductible. They turned around and sent out a whole new bill for the very same services totalling $ 10.400. When we asked them why they did this they told us it was because we asked them to. Now they want us to pay the second bill and have applied our first (paid in full) payment to the balance leaving us now owning an additional $ 8000 plus dollars. Even after multiple calls to try an clear up the misunderstanding they refused to fix the error even yelling at us and blaming us for the confusion. It feels like they saw an opportunity to gouge our insurence and they took it! Just google the average cost for one of these procedures and you will see what we mean. The matter is still unresolved. We could not recommend this establishment.

Amazing service! All the staff did a great job in treating me that night. First urgent care that I have ever been to where the staff is friendly, willing to help, and in a good mood!

I went there this morning after using the online check in option and it was great. Saw me quickly and listened to everything I had to say. A nurse practitioner student was with my doctor, I’m assuming for training or working hours, and she was so nice and knowledgable. The doctor also listened to my concerns about certain suggested medications and gave me options for treatment which I really appreciated. I would come back again for medical care for sure.

I am so thrilled with the service I received from this urgent care! I called around 7 to schedule an appointment and received a call to come in about 45 minutes later. Once I arrived the staff was super friendly and I did not have to wait long at all for treatment/​release. The entire process only took about 2 hours, which is typically the amount of time I would spend waiting, if not longer, at another urgent care. I will definitely use this facility again in the future if needed! Thank you so so much :)

This is my go to location for healthcare these days. For me there is minimal difference in out of pocket costs than seeing my primary doctor. The staff here is very caring, take time to answer questions, and make sure you are comfortable.
I have been several times and now use In Quicker to schedule my arrival time (typically about 1 hour from when you sign up online) I used it yesterday and with 20 minutes of my appointment time I had been checked in, vitals taken, met with doctor and was receiving an onsite treatment.
I’ve been here for glass removal from foot, a severely injured wrist, a broken finger, skin infection and bronchitis several times.
My friends joke that I should get a buy ten visits get one free card and I respond seriously with they should be coming here.

In and out quickly. Everyone was very professional and friendly. Clean facility. I would def come back.

I came in, because I hurt my foot, and it had gotten large enough that i was no longer able to wear shoes. General Appearance is nice and clean, and most of the staff is friendly enough, however when i got to see the physician in my room, she was rushed and told me that i need to «clean all this up» while referring to my whole physique (granted I was fairly nasty looking at the time) and told me that I had no problems and just needed a shower. The next day, the pain was unbearable, so I went to my normal doctor with a scheduled appointment, and it turns out that I actually have mrsa! which you know… seems like something a doctor should have noticed, or checked for.

I made my appt online so that way i didnt have a long wait just in case it was crazy busy. From start to finish this location was perfect and staff was professional and caring. Dr. Kelley is who took care of me and he took his time and asked lots of questions. In and out within an hour or so. This will be my urgent care/​emergency room locatiom going forward.

Nothing special here

I really enjoyed visiting this urgent care. It’s clean, the staff (especially the doctors and the nurses) are incredible. The only reason I’m giving it 4 stars instead of 5 is because of the wait time. My wait time in the waiting room was really short, but my time waiting once I got to a room was quite lengthy. I was told about their call ahead program and think I may use this feature in the future. They are able to do more than at another urgent care because they actually have MDs and RNs on staff. I loved it! :)

So after walking out of the first urgent care I went to because of lack of professionalism on the front staffs part, I was not in the best mood ever. I ended up finding Dignity Urgent Care and let me tell you, from start to finish it was a great experience.
They were extremely fast. Had me in and out in less then 30 min. I waited for the doctor for maybe 5 minutes, he also took the time to show me what was going on by pointing it out on a diagram he had… Instead of just using «doctor terms» and rushing me out of the office.
Not to mention the facility is very beautiful, it was a great breath of fresh air from the place I was at previously! The staff was also very attentive and friendly which made me so happy I did not stay at the first urgent care I visited!
I would strongly recommend this place to everyone who may be having a little health issue! THANK YOU SO MUCH Dignity!

Really good service! The physician was very pleasant and o was treated in a timely manner. You can make an appointment online, which I would recommend.

I’ve been to Dignity Health Urgent Care in the past and always would have given them 5 stars but something has happened, they have gone completely downhill. The young doctors look and sound like they’ve been imported from another country and this is something to finish their training while the older doctors aren’t any easier to understand but they have apparently just finished a shift at the ER so they have no interest in seeing patients.
The doctor I saw this evening spent more time with his elbow on the counter and head propped in his hand than he did looking at me or paying attention to what I said. When I was waiting to be discharged I asked one of the nurses a question for the doctor only to receive a 5 minute lecture on things that were none of her business and had nothing to do with my question. Finally I just told her to give me my discharge papers so I could leave. I filed a complaint but I doubt anything will be done. I’ll be finding somewhere else to go from now on. This place is a joke.

Dignity Health Care is a scam. They are promoting Human Kindness and doing the opposite every day. My daughter cut her leg and bleeding very bad. Made sure Dignity was an in network provider. The Dr came into the room for 20 seconds. Ask two questions 1.) What is your name? 2) How did this happen? The Dr left the room and charged me $ 750. He was an out of network Dr working at an in network hospital. My insurance would not pay. Now I’m receiving threatening letters from the collectors. This is a scam…$ 750 for the Dr. who did nothing.

I have been to this local urgent care facility a few times, and they have always been fast, friendly, and very helpful. I suffer from COPD, and must get anti-​biotics whenever I get sick. While the urgent care charge is higher than my copay for my primary care physician, it is more convenient, and their hours are longer. This makes it easy to walk in when I have time between my two jobs. They also have prescriptions there, but I get mine for free at Walgreen’s, and the urgent care charges 10 dollars. I have never waited more than 20 minutes, and that is when it is busy. They also have free IPADs to use in each room. Very cool!
Best urgent care experience I have ever had on a consistent basis. Thanks!

I was sent here by a dr thinking I had a blood infection. The dr here at the urgent care was fast, friend and funny. I wish he had his own office! I Would have followed him. This is the best urgent care I have ever been to. I am so happy I came here.