Allstate Insurance: Wes Cain

Wes is an awesome, awesome Allstate agent. I have ZERO complaints about Wes and I was his client for nearly 20 years. I have made probably a couple claims since I’d been with him, and each claim was handled super well and very efficiently.
Often I would lose my insurance card and whenever I called Wes or his office, everything was taken care of immediately. Whenever I called during normal business hours, I ALWAYS got someone — usually Nicole and she is great, too.
I’ve had my home and multiple cars insured with Wes through the years. He is a top quality agent, cares about his clients and I’ve referred business over to him.
The ONLY reason I switched from Allstate to State Farm was not because of the service, which I will pay more for better customer service was because my husband thought our insurance was too high and wanted me to check around, State Farm being one of them since I do a lot of work for State Farm already.
State Farm gave me a quote about 40−45% less than what I was paying with even better coverage. I have seen the customer service my dad personally gets with State Farm through the past years, so I was sure I was going to get good service, too.
I didn’t want to switch at all, but my husband said it didn’t make sense to waste money, which I had to waste money. For maybe 5−10%, we would have kept the Allstate policy, but 40−45% was too much for us and my husband insisted we move to State Farm.
Before doing so, I called Wes to talk about it, to see how we could make this lower without worse coverage. He was able to drop it a little, but not enough. I told him how sorry I was and that I would have loved to stay with him, but the cost was an issue. I have greatly appreciate all that Wes has done for me, being a caring and ethical agent, meeting your customers needs as best you could, always with prompt, courteous service. Those are great qualities to have as an agent.
I hope your business continues to flourish, Wes, beyond what you could ever hope for. And, hopefully one day, I can return back to you as my insurance agent. God bless you!