I’ve experienced better service for much cheaper. I will admit, the two gentlemen that came and assisted were very friendly, however the fact they charged the customer for their travel time and overtime cost seemed pretty unreasonable when they did not show up within their time frame and did not call ahead of time to notify me about the delay or that they would charge me for overtime. Also, they didn’t fix the problem and still charged upward of $ 400. Wouldn’t recommend based on what I experienced.
L H.
Classificação do local: 4 Silver Spring, MD
After 2 months and a couple unsuccessful attempts to fix my slowly draining tub, I decided to call in the pros. I was able to get a same day appointment with a 2 – 4 pm arrival window. The office called me, within said window, to tell me the plumbers would be running an hour late and wouldn’t make it until 5 pm. They offered to come at the later time or reschedule for the next morning. Since I was tired of the dirty water accumulating around my feet as I showered, I opted to wait the hour. They called when they arrived at 4:55 pm and were super nice and friendly once inside. I stood in my small bathroom with them to see what they were doing. If they minded, they didn’t let on in any way. They snaked my drain, cleaned up, and were out in no time. Other than the fuse blowing from the electric snake(bc my condo has the original 1940s wiring) everything was great, even the price($ 202). My tub drains like a pro and my feet are clean!