Jeeves Handyman Services

One star is only because I didn’t loose any money. My front door knob was broken. During the intake call, it was discussed that the unit may need to be replaced or possibly just a screw. Service person came promptly at 10am on a Saturday, said he would get a replacement doorknob, took pictures and left saying he would return later in the day. He never returned and hadn’t the decency to let me know he wasn’t coming so that I could get the job done elsewhere. Never use Jeeves Handyman Service !!!

I should have read the reviews before I heard Jeeves. I agree they are crooks and very unprofessional. A two hour minimum for an hour’s worth of work. The handyman they sent couldn’t fix my door and told me it is not his fault. I had to help him with the screen door and most of the time he just was grunting and complaining. I would never use them again and definitely let anyone I know that they aren’t any good and that I got ripped off.

Bunch of crooks and unprofessional. Avoid doing any business with them.

They were Rude… one word to describe.
I don’t know about their work… But the guy was rude.
Not good customer
service…

Excellent service from Jeeves Handyman service. 50 percent cheaper than the competition and my technician did an outstanding job on the ceiling patch and repair. I would highly recommend.

I should have read the reviews first. :(
This place is AWFUL-​STAY AWAY! I agree with the other folks that posted and can’t believe this place is still in business.
After receiving a flyer in the mail I decided to check them out. I booked an appointment for Saturday morning with a 2 hour time window. After waiting for 1 hour and 45 minutes I decided to call and follow up. The representative had told me that the guy was still working with a client and would not be leaving until another hour. I explained that I would have appreciated a phone call to notify me because I had already (at this point) waited for two hours when the representative rudely cut me off and said that he was cancelling my appointment. He was extremely condescending and very unprofessional. Horrible.
STAY AWAY! YOU ARE WARNED!

They failed to show up for my appointment. Spent three hours waiting around the house when I had other things to do. No phone call, no explanation. I don’t intend to give them a second chance, especially after reading other reviews.

I requested have my grout clean, they said they could do that. When they showed up there was a two hour minimum and all they could do his caulk. Less than 45 minutes work for two hour fee. I felt deceived.

After reading reviews I also cancelled my appointment and was told about the $ 50 cancellation fee. I protested because no one explained this to me up front when making the appointment, and there is nothing on the email appt. confirmation about a fee. The dispatcher said he would «talk to the manager”-and I haven’t heard back yet. I had reservations already based upon my conversation when I made the appointment, and everything since has confirmed my reservations. I am so glad I cancelled in time before doing business with them.

Jimmy spent the day at my house doing several jobs for me. I’m very happy with the work done. Jimmy explained everything to me and what he had to do differently. I had some plumbing issues and he explained my options. I will definitely recommend Jeeves to the person buying my condo. Thank you.

Very disappointed ! I called for remodeling a bathroom and painting inter floor, the way they talked to me and how they gave the estimate was like «we don’t care, we don’t want to work» ! Very rude

Total lack of service and unreliable.
I hired Jeeves to replace screen doors at my rental property. The price they quoted me for installation of the doors was a bit higher than I thought was reasonable but having already paid for them to come out and take a look, I decided to go with them for the repair rather than lose what I paid for them to come out.
I scheduled the service and my tenant took the day off work to meet them. A half hour after they were supposed to be at the house to start work, I got a call from the owner telling me they couldn’t do the work because of rain. It wasn’t raining and rain wasn’t called for in the forecast until six hours later. The owner looked at the forecast and agreed to send his repairman to the house to do the work.
When the repairmen finally showed up to purportedly do the work they didn’t bring the doors or other materials with him. He told my tenant he would do the work the next day when it was warmer out. She couldn’t take another day off work so she told him that it would have to wait until later in the week or the weekend. The repairman was apparently annoyed by this and was very rude to her. When she asked for his manager’s number he refused to give her the office number and left before she could find the number and talk to the owner.
I called the office to reschedule the work and ask why they didn’t do the work. The owner was very short and dismissive with me. I have gone elsewhere with this work and would not recommend them going forward.

Ok, so I couldn’t find anyone to help me replace one kitchen cabinet and some minor plumbing. When I called Jeeves Handy Man service they immediately agreed to help. They were prompt in their response; they sent a confirmation schedule email with details. The technician was prompt to arrive as scheduled. Only problem is the technician isn’t a forward thinker. Miguel sadly can not think about the entire scope of the job and needed direction every step of the way. He even had to return a second time to complete very simple work. On a positive note, he is a hard worker that does good work!

I had my countertop rerouted back in October of 2013. I called 6 months later to ask them about warranty work because the grout had cracked. I was told the warranty expired although I never received any warranty terms with the job. They sent Miguel back to the job and he told my tenant that the job should not have been done because the wood under the counter top was rotten.
It would have been nice if Miguel had refused the job in the first place and saved me $ 243 and 4 hours of my time.
What is worse is that «Alex» the office manager does not return email or phone messages when there is a complaint. She promised the manager would call me to resolve this. I never heard from the manager.
It has now been six months of unanswered emails and phone calls. This is not the company I expected to deal with after seeing their commercials on television. They do not stand by their work.

What kind of a company agrees to do a handyman service and decided the following day NOT to do the job without giving you an explanation or anything? Well, it is this JEEVE HANDYMAN SERVICE. What a bunch of crock!

From patching roof leaks, cleaning cathedral ceiling fans to fixing waste disposals, I’ve used Jeeves Handyman Services. I would be lying if I said they have done a bad job. Their services have been terrific! Yes, a bit pricy; however, the base price covers the first two hours. So, if your guy has finished the job in an hour, you have another hour left for other jobs you won’t or can’t do yourself. And all of the guys who have worked on my house have been great. No doubt, when in future I need odd jobs done, I will use them again.
Oh, and buy your materials ahead of time as this will save you time and money!

did not show up for their appointment. I will find another company.

The work and service was unbelievably bad.
To sum up: They lie and change their rates. They don’t honestly calculate the time worked. They were slow. They intentionally underestimate the necessary number of hours.
1) They were not able to start the day they were booked. Instead, I had to give a check for almost $ 300 to get supplies. He said they would be back the next day.
2) We had a discounted rate for new and expecting parents as well as a coupon. We said this at the original booking. They did not honor either after the work was done. The owner lied on the phone saying that $ 90 was the discounted rate when it states on their website that $ 90 is their base hourly rate.
3) There was zero communication between the crew and us. There was no outline of what would happen. I looked up at one point and noticed that the rest of the crew had left, leaving the one Spanish-​only speaking handyman to work on the garbage disposal. It took him over 4 hours to do just the disposal.
4) I had to call the office to figure out what was even happening. They said they would check into it and call me back. They never did.
5) When they did come back, Jose, the crew leader, acted annoyed that I called the office. He said we would settle the bill after they were done.
6) They had initially told us that the discounted rate was $ 110 for two people and that it would take two men two and a half hours to do the work. It ended up taking 1 man 5 hours to install a garbage disposal and 4 men 2 hours to install and paint a rake board. Instead of a discounted rate for new or expecting parents, we got no discount.
7) When settling the bill, the crew leader Jose was obviously annoyed with me. When I asked him to break down the bill, he said that I wouldn’t understand. I questioned why it would be so high and he recalculated it again and got a lower number.
8) He tried to guilt me into not using the coupon saying the company would take it out of his pay. He wanted me to pay with a credit card and said they would refund me the coupon amount.
9) Upon closer inspection, the exterior board replacement was not done correctly. They didn’t replace it with a board of the same size so there is now a gap into our attic. It took over 20 calls to the company owner and the crew leader and a number of emails to get it fixed almost 2 weeks later.
Dishonest all around.

This company is incredibly unprofessional — it is beyond anything I have ever dealt with. I called for minor repairs around my condo which involved installing a programmable thermostat, installing a kit on the dryer and a smoke detector. I was scheduled for 8am and called every 30 minutes till about 11am with promises that the technician was on his way.
At 11am when I called again the main operator claimed she called my cell and spoke to someone who sounded like me that claimed I no longer wanted service. A total lie. I have no idea how these people run their business but it borders on the insane. Stay away from them and work with independent, small businesses who are reliable.

I called Jeeves today to see if they would be willing to do a little bathroom remodeling … just changing out tiles and switching the bathroom sink. They said «of course!» and then proceeded to take down my information. I thought all was well until I explained the parking situation to them (2 hour street parking unless they can come in a smaller vehicle which fits into my building’s garage). Upon hearing this, they said that they are no longer interested and don’t deal with street parking.
Don’t deal with street parking?! In DC?! I don’t think I’ll be using them again.