Hardee’s Red Burrito

Hardee’s Red Burrito: A Burger Place Tries to do Mexican
As we were ordering at the counter, the cashier stood there incessantly tapping a plastic table tent against the countertop, looking quite put out with the customers and seemed to think that this racket would help us decide what we wanted to eat. Two of us decided to get the chicken burrito combo, consisting of a burrito, a small taco salad bowl consisting of refried beans and cheese, a side of chips and salsa, and a drink.
First, the chicken burrito. «Chicken burrito» is evidently code for «bean and cheese burrito with a chicken garnish.» The small bean dip had a sprinkling of cheese on it and was surrounded by an affront to tortillla-​kind. Then there chips and salsa. Well, the chips; nine of them to be exact (the other meal had eleven). There was no salsa to be found. The soda was, well, soda. It’s a mark of the level of my disappointment that the paper cup of Coca-​Cola was the highlight of my meal. To top it all off, the entire meal was tepid at best. Since Red Burrito was «closed» (even though Hardee’s was still open), I couldn’t even get a salsa.
I’ve never given a one star review before, but I guess there’s a first time for everything, unfortunately.

It was my lunch pit stop for the long road trip back to Chicago. The only options were Hardee’s or some Italian eatery. I ordered two fish tacos and some chicken tenders. The order took awhile to get to me, but I guess they claim to make everything fresh. That would make sense. The fish tacos were okay. The taco soft shell was really cold and the fish was lukewarm. I wasn’t used to eating a cold taco. The chicken tenders, though, came straight of the frier. It was piping hot and so good. It was also deliciously seasoned. Everything was a little pricey, but there aren’t a lot of restaurants around so it’s smart if hme to home up the prices. If you’re hungry and have nothing to eat, you will buy the food at whatever price.

Oh my goodness. The worst chicken sandwich ever. The worst burrito ever. I ordered and reordered a fish sandwich without tartar sauce, and they put tartar sauce on every layer of the sandwich, including each piece of lettuce. That was after returning the fish taco that I didn’t order. He must have used half a jar. This place takes the word food out of the phrase fast food. Beyond horrible. Beware.

The Red Burrito is the sadest burrito I know.
With an empty tank of gas and 3 hours past lunch time we stopped here in shear desperation. After 15 min of waiting for «fast food» our order came up. The bean burrito was just poorly spiced refried beans in a flour tortilla. We also had a chicken strip version that was not much better. What we got was the absolute bare minimum which could have been rescued by tomatoes, lettuce, corn, cheese, etc; but there were no fixings. We choked down our sad burritos with hot sauce and tried to put it all behind us.

a 36 minute wait for one kids meal and it was disgusting. .keep driving down the road. .and forget about the italian place. .its all run by the same folks

June 8, 2014 Sunday — lunch 12:30 PM
2 adults and a kid
Atmosphere — N/​A
Food — 0 stars
Service — 4 stars
Background — Driving across the country and on the toll-​way and needed gas and food.
Atmosphere — Not rating this as we took the food to go but this is your typical toll way restaurant plaza.
Food
Drinks — A coke part of my wife’s value meal.
Appetizer — none.
My Main Course — This is a Hardee’s Red Burrito location. I ordered the chicken quesadilla so I could eat and drive, I know distracted driving but it is easy food. Wow this thing was gross. The cheese, was this really cheese? The chicken was rubbery. There was a mystery flavor; I think it was hot pepper sauce. The bad part is that the food comes in an envelope, so I used it as my plate. I looked down at my plate and it looked like I had two burnt cardboard matches left on the plate. Ugh I know this was not the case but burnt tortilla shell. I stole my wife’s fries as another item to eat in the car that is easy, just blah.
Dessert — none.
Service — One cashier and bagger working he orders. The line moved from the cashier to wait for your food. So the kitchen was not staffed for the weekend rush.
Future — I hope not.

Terrible-​ordered chicken fingers and fries ended up waiting over 10 minutes for my order. Chicken fingers soggy and I did not get my ranch like I asked for. The fries were bland I barely ate half of them. Coke and diet coke were empty at the soda machine. The tables were extremely dirty obviously they are seldom wiped down and flies were rampant in the establishment. The service station also employs a fat greasy troll-​like creature who will cause you to lose your appetite if you see it. Don’t even bother with this place, if you need something fast I believe they have a BK at the next service station about 12 miles away, this place is not worth anyone’s time or money.

Finally! Closer to California, they know what a lettuce wrap is! Yummy though it’s poorly made. What do I expect?

They dropped the keys into the fryer and had to fish it out with some other object!
After three people were waiting at 1 in the morning for someone to come to the register while 3 – 4 people where horsing around in the back, clearly aware that we where present, one person left, the other had to go behind the counter to look for someone to take our order, and that person came by slowly.
I only wanted a sweet tea to keep me up after a long trip on my way to Chicago, he took his sweet time, gave me the cup and when I want to fill it up, I found there was no sweet tea, went to the other station, also empty, had to go back wait for the person to take the other of yet another poor victim, and let him know that there was no tea. I did not know if he was going to do anything about it, but ended up telling someone else to see about preparing the sweet tea, everyone just seemed to be horsing around back there and where finally starting to come back out, but still horsing around. I did not know if they where ever going to prepare the sweet tea.
Apparently someone dropped the keys into the fries fryer, and all 4 people where trying to figure out how they would take it out, got the keys out with some item, but I now question how tainted that oil must be if they drop the keys in and use other items to fish them out, I was really starting to reach my frustration point.
It did not seem like they where going to prepare any sweet tea and my party had been waiting for me for a while already to leave so I just asked for my money back. Mind you it had already been over 15 minutes since I had ordered the sweet tea. The person called the person whose keys had fallen into the fryer to give me the refund, and she decided it was appropriate to tell me that she had dropped the keys but was about to prepare the tea, then threw the money on the counter. It took a lot out of me to resist saying anything to her arrogant self and will opt instead on making sure the managers check the cameras. In the mean time I would strongly suggest anyone that thinks of stopping at this location to keep in mind that the the employees here are so careless that I would now question the quality of any food item that comes out of this restaurant.

I got a soda and a small order of fries from here. The fries were great! They were a lot better than some other fast-​food options.
However, the service here, while friendly enough, was pretty slow.
I literally watched my order sit behind the counter, while three or four employees just stood around and chatted.

Worst burgers I have ever had and my standards for burgers is not that high. Generally, if it is a burger, it’s at least a three. Not here.
This is the danger of traveling by car, you are trapped on the hwy and eat somewhere you know you should not.
Don’t stop here for lunch, there has to be something better down the road.

Had the chicken burrito. It was fine. But, they were out of diet coke on one of their soda machines, then I discovered how super slow they were. They only had one cash register open, but the young lady running it took everyone’s order in a timely fashion. That just highlighted the fact that the kitchen was WAY behind in making the food. I can only hope it was slow because someone did not come to work, because to be that slow in a location like this where everyone is traveling is almost criminal!
Can’t comment on the floor, because it is in a food court and they don’t have complete control of their space.
Better service would equal more stars, but hey, it was poor at best. Thank goodness the food was OK.