Mr. Handyman of Southeast Lake Norman

I called these people for some minor work:
Changing the outlet plug on my new dryer and installing small (under cabinet mount) appliances in my kitchen! I asked that the small appliances be centered under each cabinet but apparently these people can’t measure because every single one of them were NOT centered causing one of the appliances to be unusable because it was too close to the wall!
ALSO: The owner (came with one other worker) and he changed the plug on my dryer! Instead of coming with the new plug…(I told him on the phone ALL of the pertinent information for him to acquire the right plug days before the appointment) He waited until he got to my house and then left to drive to a store to get the plug! All the while, I’m being charged by the hour for two people while he makes this trip! When he got back, he scratched my brand new dryer with his huge belt buckle he had on… instead of removing it or using a towel to protect my dyer!
I got overcharged on the hours and my dryer was damaged! I called this guy and he wasn’t even courteous enough to call me back! So I call the national number and was told that these are franchises and mostly each owner is responsible for their work!
The appliances had to be redone by someone else causing additional damage to my home because new holes had to be drilled into my cabinets!
I wouldn’t hire these guys to even hang a small picture on my wall because I’d likely pay two guys hourly amounts while one goes off for an hour to fetch a nail! Great SCAM they have going! And additionally my wall would undoubtedly be damaged! If I could give these people zero stars, I would but that is not an option!