Cheddar’s Scratch Kitchen

My boyfriend and I came in here Sat. Afternoon and sat at the bar. We were immediately greeted by New the bartender. She was super sweet and fast at making drinks. We really enjoyed our food and great service. We will definitely be back and sit at the bar.

This place is really good! We loved everything. These cheese bites to the burning salmon to the steak and ribs! The sweet tea needed more sweet but that is the only bad thing I can say.
Our waitress was really sweet and gave just enough attention without being overly.
We may come back tomorrow since we will be in the area all week!

I have eaten here many times before and always enjoyed it, but last night was the last night I will eat there. My wife and ordered drinks. She had one of their punches and I had a piña colada. Both were very good. She ordered the Hawaiian Chicken Salad and I had Chicken Tenders, buffalo style. When my wife bit down on part of her salad, she bit down on a piece of metal! It looked similar to a razor blade, but the manager said that it was something broken off from one of the pieces of their equipment. While the managers comped our food and that was good, both of us had lost our appetites. While this may have been a freak accident, kitchen equipment should be inspected before it is used. Like I said, we will not be back.

Mom and I went in and had a great lunch. Server Brandon made meal better than expected. His serves was above what one would even expect. Best meal we have had in a long time, no complaints. Food 6, service 9. Ask to be sit in Brandon section.

Go here pretty regularly. Big servings. Never disappointed. Probably best food for a chain restaurant. Did I say big servings?

Very clean cool atmosphere.
Food was very good with fair prices.
I am happy I picked this place over the other chains in the area.
Reason for only 4 stars is due to the service.
My waitress was horrible as we still had our previous course on table when next course came out and she never cleaned off the table.
Felt very rushed. The manager was running around the floor so quick it was impossible to grab her. I am not sure if this place is new, that could explain the customer service issues but overall very good and place is very very nice looking. I had a great seat in front of the fish tank which was very clean. The bar is a great size and in a joining adjacent room to keep the noise down from people dinning. Awesome setup. I would hope on my next visit, service will be better.

The One and only time I ate here there were flys, spilled food on the floor, and it took 45 mins longer than when we got our real for my friends daughter to get her chicken nuggets after we all finished eating. terrible

Great menu selection, great taste and awesome atmosphere.

Well if I go back I will deserve the same CRAP! My husband and I took our daughter and three grandkids. Usually the grandkids will eat anything, this time not so much. Took FOREVER to get the food had to beg for water, WATER! We asked at the outset if they were busy and was told no, it’s a slow night. So what the ??? Finally get the bill and it was wrong, we were overcharged but not too much so we let it ride and got out of there. Felt like screaming! $ 70. for cold food that took forever to get there. Never again!

The food was slightly above average. Not bad for a chain. Nothing special. The restaurant was mostly full but no wait to sit. Service was PAINFULLY slow. So much so it pained me to leave a tip.

ALWAYS a good experience when I do go to this location. The food is always pleasant, fresh, and good. The staff is friendly and very attentive to everyone in the restaurant. I seem to order the same thing every time I go which is the Buffalo chicken tenders. My husband had the ribeye steak over the weekend and he really enjoyed it. Overall great local eatery.

Nothing special about the food here and the service definitely needs some work. This is one of those places that seems to be a novelty in the area with a great location. Lower your expectations and be prepared to wait far too long for mediocre food.

I’m giving these fine folks five stars for their fantastic service, teamwork, patience, and accommodating nature. The food is solid at every location I have been to, but today they won over our family on the service front. We brought our family in right at the start of the Sunday lunch rush. We’re talking 3 large booths full of family that doesn’t see each other often and we did not make it easy on the wait staff. People were moving from booth to booth to visit and chat with one another so no one wound up sitting with the rest of the people on their check. People moved after ordering. Plus, people arrived staggered over 45 minutes — during lunch rush. WE were «those people» today. I know the staff had to be happy when we left, but let me tell you, they never once let it show. They made sure we had a great experience despite how much frustration we were causing them. To the staff I must say BRAVO! And — I hope you don’t have to deal with anything like that again in a long, long time.
Bacon cheese fries were a big hit. The steak and chicken tender combo was massive. Seriously, each tender looked like a whole breast. Salmon was good as well as the mashed potatoes and mushrooms. Tortilla soup was on point.

Having been to Cheddars on several prior occasions — tonight was a total disaster!
From the 59 minute wait for a table (we were told it would be 30 minutes when we arrived) to the cold burgers we were served, it just kept getting worse.
I discovered the menu has recently changed and my favorite salad is no longer on the menu. I ordered a drink but was served the wrong drink — and informed the waiter of this error immediately, which he did correct.
Our onion rings were cold and chewy, not crisp and the burgers dry and boring, in addition to being served cold.
Overall — not the general standard I have come to expect from Cheddars.
Hopefully — tonight was just a fluke as I usually eat here at lunch times.

Hostess was friendly and seated us quick. We sat in the bar area in a booth. Once seated it took 7min for our waiter to take our order. Other than that the waiter we had was good his name was Randy. Ordered country fried steak when it came out it was red inside. It took them about 15 min to correct it and the second time they made sure it was done all the way. My wife ordered the New Orleans pasta and had no complaint. Dessert was a nice size. Strawberry tea is good but not worth 3.00. Love the honey butter croissants they are yummy. We had to get an extra order to go. Would recommend.

Great bartenders and service here. Love the Hawaiian Chicken sandwich! Wish they had more draft beers to choose from though!

Good food. Had the dinner portion of the chicken fried
only complaint is when my food came out I had to ask for more gravy I got 2 large chicken breast and maybe only 3 Oz of gravy. Chicken was so tinder I didn’t even need the knife to cut it. Over all I’m satisfied.

Love this place. Grilled Tilapia with mango salsa comes on bed of rice and shrimp with two sides, extremely good, works well for the healthy eaters… chicken pot pie was to die for… Steak was cooked perfectly, lacks a little on the flavor side (comparing to outback).always clean and laid back atmosphere

Im a big fan of Cheddars. Although I don’t live in the area I always try to visit when I’m here. The portion sizes are big enough to split a plate between two people. The child order of chicken tenders is more than enough for an adult.
Every meal I’ve tried I have enjoyed from the baby back ribs, burgers and buffula wraps to the salads. Cheddars is clean and I love the décor. Prices are very reasonable.

We tried to get a large table for a birthday party. We were told there would be a twenty minute for a table. Thirty minutes later we were shown two booths and told that would be the only option as there was a group still at the large table and another party of ten ahead of us.
Apparently there is no real communication between the front of the restaurant and the back. Pretty poor experience.
We will not return for poor service and mediocre food.

This was my first time here after hearing about how great the food was. The seating and overall atmosphere was great. Bathrooms were clean and managed (Sorry that is a big thing for me). They weren’t blasting any obnoxious music and seating was immediate.
Let me say first the server we had Caitlyn was absolutely lovely and amazing. We ordered Queso with beef and chips for the appetizer and it was great. After looking over the menu I was pleased that they had a Monte Cristo sandwich. I have had them before at other places made a different way but I was up to trying a new version. I failed to read the whole description well as the sandwich was deep fried and was probably one of the greasiest and most unappetizing things I have ever tasted. It really was bad. It tasted like fair food. The fries were good though. I tried the salmon that my hubby ordered and it was cooked very well. The mac and cheese was bland and just meh. I think that this is probably a good place to eat for those days that you don’t feel like cooking and don’t want to spend a lot of money at a fine dining spot. The menu wasn’t really that mind blowing so I will maybe give it another try some time. Its chain restaurant food so bear that in mind when coming as with any big chain there are things that will taste mass produced and this place didn’t seem any different. I will def come back to try that cookie dessert sometime. The table by us got one and it smelled divine.

This was a great place to eat… now I’m just unsatisfied with Cheddar’s. The food is great ever since I have remembered but after tonight I lost my appetite. My fiancé found a hair mixed in his casserole, the server gave us poor service, but yet I still tipped her $ 4.
We left a note on the table because my fiancé has been in the business industry over 5 years and in our restaurant we go get the manager right away even if the server has already asks them «if they want a refund, a new plate, I don’t know or to talk to the manager».
The server here never apologized or never got the manager to talk to us even though we were speechless with her and said «give us some time»
We had to ask for a refill and for our check. IT WAS NOT BUSY, get it together!

The service in the place is absolutely horrid. We have been to this resturant several times since it has opened and the quality of service has gone down tremendously. Tonight, we literally had 0 service, the waitress took forever to get to our table. We she did show up, we went ahead and ordered. She brought our drinks and salads out. That was about the last we saw of her. We got our food and my wife asked for ketchup for her fries, a different waitress had brought out our food and said she would bring some back. She never did and I ended up swiping a bottle from the table accross from us. We ran out of drinks close to the end of our meal with countless servers, hostesses, and even the manager walking by and they did not even acknowledge that fact or offer refills.
The food was good, I had the baked Spazana which was good and my wife had the Buffalo wrappers. She orders the wrappers with out buffalo as she doesn’t like real spicy stuff. They put the Buffalo on it anyway but we never were able to send it back as the waitress was non existant.
When she finally did come by, my wife told her about the wrappers and she apologized and went to get us the check and to-​go drinks (they were our first refills). She brought this back and I laid my card down in the tray just happy to be getting out of there. A different manager came by and asked about our food. My wife told here about the food, she apologized and adjusted my bill so that I just paid for my meal which was real nice.
Overall, the food on this place has always been very good but the service is horrible!!! With as much staff as they have moving around that place you would think that they would be on top of everything but they are not. Management is severely lacking and the one that took care of the bill tonight is the only one that I have seen so far that has cared or made an effort which I applaud. Tonight will probably be my last visit to Cheddars until they get there service issues under control.

Cheddar’s reminds me of every sad yet comical movie about a large, casual and American restaurant (think Chotchkie’s from Office Space or Shenaniganz from Waiting). They’ve got big food, a wait staff that seems to hate their lives and the classic dish of butter served with a little croissant.
I went in on the Thursday after New Years with a group of family. Despite the parking lot being packed to the brim, we were seated immediately at a booth next to a jumbo sized silk fern. The main room does have some really slow spinning fans that I guess were kind of neat. The menu is large and has all of the staples of these sorts of restaurants — wraps, salads, sandwiches, soup, chicken fingers, steaks, burgers, etc.
I ordered the fish tacos with a curve ball side of broccoli and cheese casserole (broccoli casseroles are my anti-​drug/​kryptonite). The two grilled fish tacos came with slaw, tomatoes and a spicy sauce. I actually liked my tacos. Two people at the table ordered the soup (which was apparently VERY salty) and salad combo. The salads came out really quickly BUT they were missing the infamous butter drenched croissants! Our waitress told us they were out for the moment, but when I looked up I literally saw other waiters bringing them out of the kitchen. It was another 15 minutes before the replacement croissants came and another 10 or so before the rest of our meals came. Our waitress was pretty MIA for most of our meal.
The portions are astronomically huge at Cheddar’s. While the fish tacos were a normal portion, the regular sized salad, burgers, sandwiches and wraps I saw could have fed a whole family. The prices are reasonable so either split your meal or know you are going to have some leftovers.
I don’t especially love chain restaurants like Cheddar’s to begin with. While I liked my food, the spotty service, ridiculous portions, plain menu and withholding of croissants were not so great. At the end of the day, we all love a buttered croissant so I’ll probably be back, but I hope service is better next time.

My friends and I stopped here for a late dinner. We started with an order of their honey buttered smack yo momma croissants! Yep. Pure deliciousness.
For dinner I ordered the salmon with the bourbon glaze, corn and broccoli and cheese casserole. I really enjoyed the bourbon glaze! The corn and casserole were classic but delicious. The service was great and you can’t beat the prices!